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9.6

SpotScore

BirdEye - Reputation Management Software

BirdEye Reviews in September 2026: User Ratings, Pros & Cons

Manage your reputation like a pro.

4.93

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BirdEye Reviews & Ratings

4.93

Excellent

Based on 1796 ratings & 1957 reviews

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Rating Distribution

Excellent

(1892)

Very Good

(58)

Good

(4)

Poor

(1)

Terrible

(2)

Spotsaas Editor’s POV

The feedback on BirdEye over the past year has been overwhelmingly positive, highlighting the exceptional support provided by the team members like Ahn, Ridhima, Piyush, and others. Customers consistently praise the platform's effectiveness in boosting visibility and managing online reputation through Google reviews. The user-friendly interface and quick issue ...Read more

BirdEye pros and cons

  • Exceptional support team that guides users step-by-step and ensures they feel in control.

  • Effective Google review system that boosts business reputation with increased visibility.

  • Friendly and patient customer service representatives who make complex tasks easy to understand.

  • Quick response times and prompt assistance from the support team.

  • The richness of features may be overwhelming for new users without adequate support.

  • Limited customization options and marketplace offerings for advanced functionalities.

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Showing 41-50 out of 1957

JA

Jennifer Aleo

06/05/25

5 out of 5

Ridhima Arora was exceptionally helpful…

Ridhima Arora was exceptionally helpful in advising me how to use the BirdEye tool, with her assistance I now know how to obtain more Reviews and obtain more business.

LR

Larra Ravancho

06/04/25

5 out of 5

Ridhima is really helpful during the…

Ridhima is really helpful during the meeting on the zoom

M

Mike

06/04/25

5 out of 5

Personally assist with ideas

Date of experience:June 04, 2025

E

emerson

06/03/25

5 out of 5

We have used Birdeye for 10 plus years

We have used Birdeye for 10 plus years, They have grown quite a bit in those years. Very robust platform beyond reviews. Highly recommend for a well rounded approach to online presence and management.

GA

Glen Attard

06/02/25

5 out of 5

Jitender was extremely helpful and…

Jitender was extremely helpful and prompt in his follow ups. He expertly guided our business in using the Birdeye platform to its potential and created some amazing posts for my socials. Well done Jitender and Birdeye team.

MH

Mohamed Houmaisi

05/30/25

5 out of 5

Great service ,very helpful.

Great service ,very helpful.Really responsive and helped me get things done quickly.

JS

John S

05/29/25

5 out of 5

great application to use and improves…

great application to use and improves the way employees work

TR

test rrp

05/24/25

5 out of 5

Perfect software and easy to access it

Date of experience:May 24, 2025

PS

Priyanka saini

05/22/25

5 out of 5

This make advertising so much easier ne…

This make advertising so much easier ne visible I personally recommend this.

GD

Garage Doors and Service

05/02/25

5 out of 5

I had great experience with them

I had great experience with them. Helped me set up everything and they were very helpful and explined step by step.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].