BirdEye Reviews in June 2026: User Ratings, Pros & Cons

"Very Happy Customer"

What do you like best about Birdeye? We have had a tremendous increase in patient reviews, more than I had anticipated. I love the automated response. The support team has always resolved our issues in an efficient and timely manner. The payment processing option is fantastic! Implementation team has amazing trainers. I recently dealt with Harshit Munjal and Piyush Sinha. Both were such a pleasure to work with. Very professional yet friendly and personable. Excellent team! What do you ...

"This program is very user-friendly."

What do you like best about Birdeye? What is not to like about Birdeye? It is great. What do you dislike about Birdeye? I actually have no dislikes about Birdeye and would not change a thing. What problems is Birdeye solving and how is that benefiting you? Quick and easy interactions with customers.

"Great for your business!!"

What do you like best about Birdeye? Birdeye allows customers to see how great our location is! Birdeye shows all of our property's information in one place, making it easy for customers to make educated decisions on where they rent. What do you dislike about Birdeye? I have no issues with Birdeye. Birdeye is a great service! What problems is Birdeye solving and how is that benefiting you? Birdeye solves the problem of having your reviews in one place and your property information in ...

"Rave Review!"

What do you like best about Birdeye? Onboarding was a breeze with the help of my Birdeye contact. A lot of useful tools! Can't wait to get started! What do you dislike about Birdeye? No downsides so far! Seems easy to use and intuitive! What problems is Birdeye solving and how is that benefiting you? Review management & SEO ranking! Also, surveys!

"Great Experience"

What do you like best about Birdeye? Birdeye is very helpful to integrate all business leads into one app, and to monitor social engagement. Snehashish was very professional, patient and kind. He walked me through the onboarding and features to optimise my usage of their program. What do you dislike about Birdeye? No downsides to report. I am only a few weeks into using Birdeye and I am already seeing results. Thank you What problems is Birdeye solving and how is that benefiting ...

Thank you Sedrick!

Sedrick is always a pleasure to deal with and has been a big contribution to our positive experience with Birdeye. He is professional, knowledgeable, concise, and always going above and beyond to add value and increase the customers experience. He takes time to understand our business so he can provide the best solutions tailored to our company and process. As always, thank you Sedrick!

"Great site"

What do you like best about Birdeye? I can see all the reviews on one site! It is beneficial with all the info in one place and user-friendly. Very easy to use. I have never used anything else. What do you dislike about Birdeye? ISome of the reviews take a couple of days to post. What problems is Birdeye solving and how is that benefiting you? Reputation management helps with our resident retention and reviews.

"Makes customer service even easier!"

What do you like best about Birdeye? It helps me to understand what my customer's are looking for, instantly. What do you dislike about Birdeye? The fact that the direct feedback is not included in the actual review count, if the feedback is positive you should get credit as a promoter, if it's negative it should be a detractor. What problems is Birdeye solving and how is that benefiting you? It helps us to keep track of our customer's experience in real time, and simplifies the ability to ...

"Easy to navigate system with timely feedback to help improve our service to our members"

What do you like best about Birdeye? Birdeye is easy to use and timely. Wonderful tool to assist in improving my company's service. What do you dislike about Birdeye? I can't think of any downsides. System is easy to navigate. What problems is Birdeye solving and how is that benefiting you? Produces timely feedback of issues members may be experiencing and gives us an opportunity to correct items before they become larger problems.

"Great review tool request"

What do you like best about Birdeye? The best thing about Birdeye is that it makes it easy to request reviews from customers from different areas. You may also see the competion ratings. What do you dislike about Birdeye? There's nothing I don't like about Birdeye. What problems is Birdeye solving and how is that benefiting you? It make it easy to request reviews from Iphone users.