BirdEye Reviews in June 2026: User Ratings, Pros & Cons

"Best Local Marketing Tool"

What do you like best about Birdeye? Birdeye is a simple marketing tool that makes it easy to update or enroll in the Major Local Marketing Platforms. Their support is unsurpassed. THey make everything so easy to use and understand! What do you dislike about Birdeye? If you have multiple locations sometimes you can get confused as to what site you are working on. Not a major problem but just one that I thought needed mentioning. What problems is Birdeye solving and how is that benefiting ...

"Birdeye is very easy to use and it's extremely beneficial to your business."

What do you like best about Birdeye? You can access customers' phone numbers and emails and it makes it easy to ask for the review. I really love that about Birdeye. What do you dislike about Birdeye? I can't think of anything I dislike about Birdeye. What problems is Birdeye solving and how is that benefiting you? Birdeye is helping us collect all the reviews.

"Helpful support"

What do you like best about Birdeye? Helpful support Pragya was patient and explained the platform well What do you dislike about Birdeye? Took a little while to get going - partially my fault What problems is Birdeye solving and how is that benefiting you? Helping obtain reviews from our clients in a streamlined way

"Lots of helpful features and very easy, helpful customer service!"

What do you like best about Birdeye? I love that BirdEye always helps when I need it. I've rarely ever not been able to resolve an issue. BirdEye offers a lot of features, some that I didn't even know I needed at the time. What do you dislike about Birdeye? Honestly, BirdEye is great! I don't have much to say in terms of negative feedback. I do receive a lot of contact to E-Mail addresses that I have asked them to not use if they need to contact me, the owner. What problems is Birdeye ...

Very helpful

Very helpful, explained everything well and answered all questions that we had. Thank you 😊

"We LOVE Birdeye!"

What do you like best about Birdeye? I love Birdeye! Working with Itishri Kakkaron their Implementation Specialist has made onboarding a breeze! Itishri is so knowledgable, patient, and beyond kind. I have loved every minute of working with her and the rest of the Birdeye team. Since using Birdeye, our practice reviews have drastically improved and we've received a lot of great feedback to help improve our overall patient experience. Additionally, I love how 5-stars reviews can be set our ...

"Great Tool for our Company"

What do you like best about Birdeye? It's important that our customers find it easy to leave reviews and that we receive prompt notifications when they do. This enables us to respond quickly to their feedback and sets us apart from competitors with static reviews on their sites. What do you dislike about Birdeye? Our record shows no grievances, and we have encountered minimal issues, only spam on rare occasions. We appreciate your efforts and urge you to continue with the same approach as ...

"As an assistant manager I love asking for and getting the reviews."

What do you like best about Birdeye? The 5 star reviews and seeing what customers say after my service to them What do you dislike about Birdeye? Not always easy for older couples without a smart phone What problems is Birdeye solving and how is that benefiting you? Giving us a real snap shot of our customer experiences

"Easy to leave review and effective"

What do you like best about Birdeye? when someone gives us a five star review, it brings us up in the listings. It has been very helpful for our business. I also like that there is not much to do to leave a response. What do you dislike about Birdeye? I have no issues with birdeye. I do not dislike anything. its everything it says it is. Very happy What problems is Birdeye solving and how is that benefiting you? Birdeye is a great resource to collect leads online. When we receive a five ...

"Birdeye review"

What do you like best about Birdeye? Birdeye has been very helpful with our companies review. They explain everything step. It has help giving our customers the capability to post a review. Great company What do you dislike about Birdeye? I can not say I dislike anything. Its easy to navigate thru the system. What problems is Birdeye solving and how is that benefiting you? Birdeye is helping with our customers review posting