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9.6

Spot Score

BirdEye - Reputation Management Software

BirdEye Reviews in May 2025: User Ratings, Pros & Cons

Manage your reputation like a pro.

4.2

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BirdEye Reviews & Ratings

4.2

Very Good

Based on 1903 ratings & 1884 reviews

Rating Distribution

Excellent

(1819)

Very Good

(58)

Good

(4)

Poor

(1)

Terible

(2)

Expert's Review

The feedback on BirdEye over the past year has been overwhelmingly positive, highlighting the exceptional support provided by the team members like Ahn, Ridhima, Piyush, and others. Customers consistently praise the platform's effectiveness in boosting visibility and managing online reputation through Google reviews. The user-friendly interface and quick issue ...Read more

BirdEye pros and cons

  • Exceptional support team that guides users step-by-step and ensures they feel in control.

  • Effective Google review system that boosts business reputation with increased visibility.

  • Friendly and patient customer service representatives who make complex tasks easy to understand.

  • Quick response times and prompt assistance from the support team.

  • The richness of features may be overwhelming for new users without adequate support.

  • Limited customization options and marketplace offerings for advanced functionalities.

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Showing 31-40 out of 1884

BP

Bipin Paul

09/16/24

5 out of 5

Ridhima called and explained about the…

Ridhima called and explained about the full capabilities of Birdeye Software, It seems amazing, and she explained it simple terms so anyone could use.

CN

Cliff's Night & Day Mobile Mec

09/16/24

5 out of 5

The Birdeye team know their stuff

We have been using Birdeye for several years to help with our online and CRM presence, Jitender our Birdeye Manager is very good at teaching us to use the platform well.

AC

adam chalmers

09/16/24

5 out of 5

Just had a great experience with the…

Just had a great experience with the support team at Birdeye! they really opened my eyes to some great features with their software that will make life easier for me.

FN

First National Ulladulla

09/16/24

5 out of 5

Very helpful

Very helpful. Great system with lots of features.

LT

Liz T

09/16/24

5 out of 5

Thanks for a very informative session…

Thanks for a very informative session and very helpful.Im looking forward to our next session!

HP

Harcourts Prestige

09/13/24

5 out of 5

Birdeye have been a great help in building our business

Birdeye have been a great help in helping us build our online portfolio and i would highly recomend!

FC

Fungai Chasowa

09/13/24

5 out of 5

Ridhima was very helpful

Ridhima was very helpful, she showed interest in my business and shared very good ways of online visibility...

CI

Chris Isted

09/12/24

5 out of 5

very helpful.

Date of experience: September 12, 2024

LM

Luis M

09/11/24

5 out of 5

"Great experience with Birdeye."

What do you like best about Birdeye? It's easy to use, and you get all the reviews in one place. I also love the feature of the auto-replies. What do you dislike about Birdeye? I like everything about Birdeye. No complaints. What problems is Birdeye solving and how is that benefiting you? Connecting different review platforms into one system.

CT

Carey Tosello

09/11/24

5 out of 5

Great Customer Service

I have been using Birdeye for my clients for several years now and the product works well and their customer service is excellent.