9.6
SpotScore
BirdEye Reviews in September 2026: User Ratings, Pros & Cons
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BirdEye Reviews & Ratings
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Spotsaas Editor’s POV
The feedback on BirdEye over the past year has been overwhelmingly positive, highlighting the exceptional support provided by the team members like Ahn, Ridhima, Piyush, and others. Customers consistently praise the platform's effectiveness in boosting visibility and managing online reputation through Google reviews. The user-friendly interface and quick issue ...Read more
BirdEye pros and cons
Exceptional support team that guides users step-by-step and ensures they feel in control.
Effective Google review system that boosts business reputation with increased visibility.
Friendly and patient customer service representatives who make complex tasks easy to understand.
Quick response times and prompt assistance from the support team.
The richness of features may be overwhelming for new users without adequate support.
Limited customization options and marketplace offerings for advanced functionalities.
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Showing 31-40 out of 1957
SJ
Sanskriti Jain
06/17/25
Working with Birdeye has been smooth…
Working with Birdeye has been smooth and super helpful. Jitender has been guiding me at every step, making the process easy and quick. Grateful for the support!
KH
Kathy Hardy
06/17/25
Easy to use/seamless review process
Easy to use, ability to customize AI generated responses, ability to view referrals and reviews on the same website, reviews upload to website automatically, quick emails to notify when a review comes in
ER
Eden Realty
06/13/25
Ridhima is very informative and polite…
Ridhima is very informative and polite and easy to work with
MS
Michelle Solomon
06/13/25
Great Software with lots of features
Everyone at Birdeye is very helpful and professional. We have been using Birdeye for a couple of years and the tools they offer to grow your business are flexible and they are always ready assist you to get the best out of software for your business. Shout out to Jitender who has been a great help in using Birdeye to great effect. Thank you!
RS
Revive Skin and Body Bar
06/13/25
Birdeye has been great for our…
Birdeye has been great for our business. The platform is very user friendly and our account manager, JB, is very friendly, professional and knowledgeable.
JP
James Pollock
06/12/25
Very helpful with navigating the…
Very helpful with navigating the product and coming up with new ideas for social feeds.
MB
Marie Bags
06/12/25
Ridhima is reliable and help with using…
Ridhima is reliable and help with using Birdyee
B
Benair
06/10/25
Ridhima was very efficient.
Ridhima was very efficient at solving our problem, thank you.
C
customer
06/06/25
Very patient and informative and great…
Very patient and informative and great personality. Very helpful with the tech information.
C
Camdyn
06/05/25
Great Product and Experience
Ridhima has helped with navigating the Birdeye platform and has made sure I have the tools I need to enhance my skill set. She is very knowledgeable and helpful with any queries no matter how big or small.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].