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9.6

Spot Score

BirdEye - Reputation Management Software

BirdEye Reviews in June 2026: User Ratings, Pros & Cons

Manage your reputation like a pro.

4.94

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BirdEye Reviews & Ratings

4.94

Excellent

Based on 1957 ratings & 1957 reviews

Rating Distribution

Excellent

(1892)

Very Good

(58)

Good

(4)

Poor

(1)

Terible

(2)

Spotsaas Editor’s POV

The feedback on BirdEye over the past year has been overwhelmingly positive, highlighting the exceptional support provided by the team members like Ahn, Ridhima, Piyush, and others. Customers consistently praise the platform's effectiveness in boosting visibility and managing online reputation through Google reviews. The user-friendly interface and quick issue ...Read more

BirdEye pros and cons

  • Exceptional support team that guides users step-by-step and ensures they feel in control.

  • Effective Google review system that boosts business reputation with increased visibility.

  • Friendly and patient customer service representatives who make complex tasks easy to understand.

  • Quick response times and prompt assistance from the support team.

  • The richness of features may be overwhelming for new users without adequate support.

  • Limited customization options and marketplace offerings for advanced functionalities.

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Showing 341-350 out of 1957

AU

Anonymous User

10/26/23

5 out of 5

"SUPER HELPFUL"

What do you like best about Birdeye? I like that everything can be kept in one place and is relatively easy to use. What do you dislike about Birdeye? The email campaign feature could be better. What problems is Birdeye solving and how is that benefiting you? It is much easier posting business listings. It has saved me so much time!

MH

Mike H

10/24/23

5 out of 5

"Birdeye is the fastest way to get Google reviews"

What do you like best about Birdeye? All my technicians have the app on their phones and it is an easy way to get 5 star reviews. What do you dislike about Birdeye? I have not found any downside so far using Birdeye. What problems is Birdeye solving and how is that benefiting you? We had great revies on Google but we needed an easy way to increase the amount of reviews.

AL

Amey L

10/24/23

5 out of 5

"Amazing chat & review system!"

What do you like best about Birdeye? The convenience of being able to freely chat with any of my clients along with a super easy-to-use system. Birdeye has raised the roof on simplicity and flexibility. As far as maneuverability throughout the app and browser. The bottom line, it sets the standards extremely high. Well done. What do you dislike about Birdeye? The only problem for us is the fact that we set up and got on board with the 'accepting payments' option.. which all worked well for ...

Read more

SO

Shayna O

10/23/23

5 out of 5

"Onboarding"

What do you like best about Birdeye? The support team is very efficient and also very kind when explaining how to use the program. Easy to install, I just needed to provide them with credentials. We have been receiving 5 starts multiple times a week now :) What do you dislike about Birdeye? I do not have any dislikes regarding Birdeye What problems is Birdeye solving and how is that benefiting you? We did not have any google reviews for our business and doctors, now our patients are leaving ...

Read more

JH

Janelle Hill

10/23/23

5 out of 5

Birdeye has been extremely helpful…

Birdeye has been extremely helpful keeping things organized and in once place.

JS

James S

10/23/23

5 out of 5

"Why Get Birdeye?"

What do you like best about Birdeye? Birdeye helps you get your business rating to the highest! How? By listing your business to up to 50 sites. That's like free advertisement to those sites! What do you dislike about Birdeye? I wish that Birdeye would allow us to paste a screenshot on their support chat. That way it would be easier to show them the issues we are facing. What problems is Birdeye solving and how is that benefiting you? Our rating is very low at first but now its going above ...

Read more

DI

Dimitrios I

10/23/23

5 out of 5

"A great experience with a great team"

What do you like best about Birdeye? The team is ready to help you. Ease of use What do you dislike about Birdeye? There is nothing so far to dislike. The start was great so far What problems is Birdeye solving and how is that benefiting you? Improve our feedback and connect with our clients

ER

Eric R

10/20/23

5 out of 5

"Best and fast service"

What do you like best about Birdeye? It was the best and fast service I've received from anyone. What do you dislike about Birdeye? There is literally nothing that I dislike about Birdeye What problems is Birdeye solving and how is that benefiting you? We tracking our website traffic, our EHR messaging.

DD

david d

10/19/23

5 out of 5

"Tripled my monthly reviews since I started with them a few months ago. Very pleased"

What do you like best about Birdeye? Automatic sending of requests by them. They have responded quickly to any questions or concerns I have had. What do you dislike about Birdeye? Nothing right now that I could think of. What problems is Birdeye solving and how is that benefiting you? just getting me more 5 star reviews

MB

Maureen B

10/19/23

5 out of 5

"Birdeye return client"

What do you like best about Birdeye? It is easy to use for the team and the patient's! It produces results. What do you dislike about Birdeye? No concerns. The platform is busy but I do not have to go on there often. What problems is Birdeye solving and how is that benefiting you? We are getting more reviews. It is easier for the patient's to use.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].