BirdEye Reviews in June 2026: User Ratings, Pros & Cons

"You're missing out if your not with Birdeye!"

What do you like best about Birdeye? Birdeye's platform easily lets you navigate so you don't waste time. What do you dislike about Birdeye? Nothing, I don't dislike anything, in my opinion. What problems is Birdeye solving and how is that benefiting you? It's easy to see reviews from different platforms and reply to them, subscribe or unsubscribe. Quick and easy to use.

"Easy-to-use platform, very responsive support, all-around great experience."

What do you like best about Birdeye? The review-gathering automation is very smooth. The Birdeye team worked with us closely to set it up initially and also provides ongoing support with a dedicated account manager. These aspects of the service have proven incredibly valuable to our organization, and our franchisees have been really impressed as well. Update: A couple more years down the road and our team still uses Birdeye for our review-gathering and reputation management system. Their ...

"It is a very simple and intuitive way to reach patients/clients."

What do you like best about Birdeye? It is extremely user friendly. It does not take long to get the hang of it! What do you dislike about Birdeye? I have no dislikes at this time! If i had one I know I could ask for assitance and it would be addressed. What problems is Birdeye solving and how is that benefiting you? It is making it faster to reach our patients and answer simple questions. Rather than having them call in and wait for someone to answer the phone.

"Our company loves Birdeye!"

What do you like best about Birdeye? Birdeye makes everything incredibly organized and makes it easy to see what reviews have a response and what needs attention. One of my favorite features is the 'internal notes' the staff can put on reviews, messages, or direct feedback. This makes it super easy to monitor the staff I oversee. I also enjoy the amount of feedback the Birdeye team provides. What do you dislike about Birdeye? The only downside is the fact that our company cannot utilize the ...

"Very informative and intuitive presentations - Will and Amber have been great to work with!"

What do you like best about Birdeye? Birdeye has been very helpful in bolstering my corporations social footprint on the local rental market What do you dislike about Birdeye? I do not have anything negative to say!d What problems is Birdeye solving and how is that benefiting you? It is helping us keep an eye on our apartment reviews and get better tenant feedback!

"Has made patient reviews quick and easy. Highly recommend"

What do you like best about Birdeye? The patient feedback is fast and easy.Also love the confimation text system What do you dislike about Birdeye? The only downside is come patients get mutliple texts anytime the appoint gets adjusted. What problems is Birdeye solving and how is that benefiting you? It has helped confirmation for appointments

"Has made patient reviews quick and easy. Highly recommend"

What do you like best about Birdeye? The patient feedback is fast and easy.Also love the confimation text system What do you dislike about Birdeye? The only downside is come patients get mutliple texts anytime the appoint gets adjusted. What problems is Birdeye solving and how is that benefiting you? It has helped confirmation for appointments

"Excellent software for managing your Online Reputation"

What do you like best about Birdeye? They handle many tasks and has made our life smoother, as we can send text messages to the patients, confirm patient appointments, receive the payments from patients using link, also we can send statements to the patients. What do you dislike about Birdeye? It would be better if they could integrate with eCW, but it's not Birdeye, eCW doesn;t allow they to integrate with them. Apart from that I do not see any drawbacks for them. What problems is Birdeye ...

"Excellent software for managing your Online Reputation"

What do you like best about Birdeye? They handle many tasks and has made our life smoother, as we can send text messages to the patients, confirm patient appointments, receive the payments from patients using link, also we can send statements to the patients. What do you dislike about Birdeye? It would be better if they could integrate with eCW, but it's not Birdeye, eCW doesn;t allow they to integrate with them. Apart from that I do not see any drawbacks for them. What problems is Birdeye ...

"Best support service!"

What do you like best about Birdeye? Overall the platform and the functionalities are great, but recently I have had a great experience regarding support service. They were super efficient, and my trouble was resolved in less than 20 minutes. They are very close and attentive with their clients. What do you dislike about Birdeye? Sometimes, when I already review notifications, they keep appearing as non-read. That's the only thing that bothers me, but it's not really a big deal, I just like ...