9.6
Spot Score
Manage your reputation like a pro.
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BirdEye offers custom pricing plan
The feedback on BirdEye over the past year has been overwhelmingly positive, highlighting the exceptional support provided by the team members like Ahn, Ridhima, Piyush, and others. Customers consistently praise the platform's effectiveness in boosting visibility and managing online reputation through Google reviews. The user-friendly interface and quick issue ...Read more
Exceptional support team that guides users step-by-step and ensures they feel in control.
Effective Google review system that boosts business reputation with increased visibility.
Friendly and patient customer service representatives who make complex tasks easy to understand.
Quick response times and prompt assistance from the support team.
The richness of features may be overwhelming for new users without adequate support.
Limited customization options and marketplace offerings for advanced functionalities.
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Showing 301-310 out of 1884
RX
Richard X
09/27/23
"BIRDEYE SOFTWARE - SNEHASHISH"
What do you like best about Birdeye? The software has a variety of features that are easy to use and access. Snehashish explained the features very well and was incredibly patient. What do you dislike about Birdeye? Some customers mentioned that the replies seemed robotic/spam, so maybe being able to personalise the emails/texts more. What problems is Birdeye solving and how is that benefiting you? Having all the relevant socials in one simplised dashboard, making access very easy.
RX
Richard X
09/27/23
"BIRDEYE SOFTWARE - SNEHASHISH"
What do you like best about Birdeye? The software has a variety of features that are easy to use and access. Snehashish explained the features very well and was incredibly patient. What do you dislike about Birdeye? Some customers mentioned that the replies seemed robotic/spam, so maybe being able to personalise the emails/texts more. What problems is Birdeye solving and how is that benefiting you? Having all the relevant socials in one simplised dashboard, making access very easy.
AU
Anonymous User
09/26/23
"Easy to use and robust location and review management"
What do you like best about Birdeye? Consolidating our location information into one platform that ensures the information is accurate and updated across all platforms is a huge time save for us. We also really like having a centralized platform for reviews and messages What do you dislike about Birdeye? Onboarding multiple departments to the platform can be a daunting task, so more robust training for multiple employees would be a helpful addition. Especially if resources were available ...
Read more
AU
Anonymous User
09/26/23
"Great service, makes getting feedback from clients a dream!"
What do you like best about Birdeye? Ease of use, love using it and getting accurate and timely feedback What do you dislike about Birdeye? Nothing. It is truly easy to use and we enjoy all the benefits What problems is Birdeye solving and how is that benefiting you? Reaching my customers faster!
AU
Anonymous User
09/26/23
"Easy to use and robust location and review management"
What do you like best about Birdeye? Consolidating our location information into one platform that ensures the information is accurate and updated across all platforms is a huge time save for us. We also really like having a centralized platform for reviews and messages What do you dislike about Birdeye? Onboarding multiple departments to the platform can be a daunting task, so more robust training for multiple employees would be a helpful addition. Especially if resources were available ...
Read more
AU
Anonymous User
09/26/23
"Great service, makes getting feedback from clients a dream!"
What do you like best about Birdeye? Ease of use, love using it and getting accurate and timely feedback What do you dislike about Birdeye? Nothing. It is truly easy to use and we enjoy all the benefits What problems is Birdeye solving and how is that benefiting you? Reaching my customers faster!
BW
Brian W
09/25/23
"Great customer service"
What do you like best about Birdeye? itishri kakkar did a great job with my training. What do you dislike about Birdeye? They're almost TOO helpful -- they'll call and email relentlessly to follow up. What problems is Birdeye solving and how is that benefiting you? Reputation management is working great
SN
Sam N
09/25/23
"Great Platform! Amazing Service"
What do you like best about Birdeye? The site and applications are very easy and quick to implement. The support we got from agents was always timely and efficient. What do you dislike about Birdeye? The platform cannot do everything for you. You must make marketing efforts that Birdeye can help optimize and these things may be out of your control. What problems is Birdeye solving and how is that benefiting you? Ensuring that our business is visible online.
JL
Jenny L
09/25/23
"Wonderful helper"
What do you like best about Birdeye? This is a very friendly, efficiente, secure system you can organice and have a background about your transaction in just on system What do you dislike about Birdeye? Sometime the are some connectivity problems, but nothing else. It is the best system that I ever try What problems is Birdeye solving and how is that benefiting you? Payments problems and communication too.
JL
Jenny L
09/25/23
"Wonderful helper"
What do you like best about Birdeye? This is a very friendly, efficiente, secure system you can organice and have a background about your transaction in just on system What do you dislike about Birdeye? Sometime the are some connectivity problems, but nothing else. It is the best system that I ever try What problems is Birdeye solving and how is that benefiting you? Payments problems and communication too.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
