BirdEye Reviews in June 2026: User Ratings, Pros & Cons

"Great for building reputation"

What do you like best about Birdeye? Good support, does the job! I don't have many complaints. Good company. What do you dislike about Birdeye? I wish i could get more reviews, and see higher quantity but that's on us. What problems is Birdeye solving and how is that benefiting you? Listing management and reputation increase

"Birdeye is great! Helps us gain more and more reviews everyday"

What do you like best about Birdeye? Being able to message people back via there site is ideal. How they track reviews and such What do you dislike about Birdeye? Birdeye has alot of different programs and we only use a couple. I do not have any complaints about birdeye What problems is Birdeye solving and how is that benefiting you? It helped us get more and more reviews. It also got all of our google pages working property with correct information

"Very helpful & Responsive"

What do you like best about Birdeye? Any questions I had in the beginning was quickly answered and always eager to help train new managers on the processes. Birdeye measures the data we need for our board meetings monthly so those monthly meetings always helped. What do you dislike about Birdeye? I dont have anything to write about here. What problems is Birdeye solving and how is that benefiting you? Data around our 5 locations

"Everything at your fingertips"

What do you like best about Birdeye? Birdeye has everything a business runner needs to keep up to date with clientele and their feelings toward the business. The new AI integration tools are neat! What do you dislike about Birdeye? The app could be a bit quicker but overall works as it should. What problems is Birdeye solving and how is that benefiting you? Keeping track of customer reviews.

"Nothing but positive experiences"

What do you like best about Birdeye? Birdeye is easy to work with and customer friendly. The site and mechanics are simple to use. The communication with clients are user friendly. What do you dislike about Birdeye? Overall I don't have a solid dislike, as long as it puts customer and clients commutation first. The more transparency for both user and client the better. Recommendations to others considering Birdeye: The simplicity and customer support. What problems is Birdeye solving and ...

"Great for building reputation"

What do you like best about Birdeye? Good support, does the job! I don't have many complaints. Good company. What do you dislike about Birdeye? I wish i could get more reviews, and see higher quantity but that's on us. What problems is Birdeye solving and how is that benefiting you? Listing management and reputation increase

"Birdeye is great! Helps us gain more and more reviews everyday"

What do you like best about Birdeye? Being able to message people back via there site is ideal. How they track reviews and such What do you dislike about Birdeye? Birdeye has alot of different programs and we only use a couple. I do not have any complaints about birdeye What problems is Birdeye solving and how is that benefiting you? It helped us get more and more reviews. It also got all of our google pages working property with correct information

"Nothing but positive experiences"

What do you like best about Birdeye? Birdeye is easy to work with and customer friendly. The site and mechanics are simple to use. The communication with clients are user friendly. What do you dislike about Birdeye? Overall I don't have a solid dislike, as long as it puts customer and clients commutation first. The more transparency for both user and client the better. Recommendations to others considering Birdeye: The simplicity and customer support. What problems is Birdeye solving and ...

"Birdeye has helped us improve our online reputation across all locations"

What do you like best about Birdeye? Update: We have been using Birdeye for approximately one year and couldn't be more pleased with the results. We have improved our online presence across all of our locations. Our patients have expressed that they like the ease of use and the opportunity to choose where they can leave a review. We have found the direct feedback option to be beneficial in working directly with clients to resolve any issues. We will continue to use Birdeye and are looking ...

"Very Satisfied"

What do you like best about Birdeye? Thanks to Birdeye, we can see how well we are doing with our customer service. And helps us boost our credibility with customers. What do you dislike about Birdeye? At the moment, there isn't anything that I could say I dislike about Birdeye. What problems is Birdeye solving and how is that benefiting you? By getting Reviews, our store gains credibility and confidence from potential new customers and helps us improve with current customers.