BirdEye Reviews in June 2026: User Ratings, Pros & Cons

"Super Easy to get the word out!"

What do you like best about Birdeye? Birdseye is super easy to use and a online resource to look for real customer feedback! What do you dislike about Birdeye? Would be pretty cool to see an app for Birdseye. What problems is Birdeye solving and how is that benefiting you? Birdseye definitely gives fast paced people an easy way to leave reviews and feedback quick and easy and straight to the point!

"Easy to use"

What do you like best about Birdeye? All reviews are in one place and makes them easy to sort and keep track of. What do you dislike about Birdeye? We have had a few instances of reviews not generating into Birdeye. What problems is Birdeye solving and how is that benefiting you? Keeping track of all reviews

"Birdseye makes review management easy"

What do you like best about Birdeye? I like this platform because it is so easy to navigate. Supervising multiple sites and multiple review sites is difficult, and this saves me so much time. What do you dislike about Birdeye? I wish it were easier to respond to Yelp reviews What problems is Birdeye solving and how is that benefiting you? Reviews showing up in one place, ease of response with programmed responses if I choose.

"Birdeye makes reputation management so easy!"

What do you like best about Birdeye? The consolidation of all the review platforms across the internet in one easy user interface! What do you dislike about Birdeye? Birdeye does not integrate with all platforms (such as apartments.com and yelp.com), and has difficulty with cell format when exporting excel spreadsheets. What problems is Birdeye solving and how is that benefiting you? Birdeye is adding new features constantly on how to get better connected with prospects. They are currently ...

"Great Customer Feedback"

What do you like best about Birdeye? I am able track in real-time what my customers like and dislike. What do you dislike about Birdeye? I have no complaints that are worth noting. What problems is Birdeye solving and how is that benefiting you? Keeping my customer complaints organized.

"Why We Love Birdeye"

What do you like best about Birdeye? What I like most about Birdeye is their exceptional customer service. I've had a great experience interacting with their team, and they always go above and beyond to assist with any inquiries or issues. Their dedication to providing top-notch support truly sets them apart. What do you dislike about Birdeye? Occasionally, accounts may become disconnected, but we recognize that this is not always within Birdeye's control. What problems is Birdeye solving ...

"Excellent Review Management Software"

What do you like best about Birdeye? Ease of use of the platform and their fantastic customer service What do you dislike about Birdeye? I believe their pricing is fair. I would like some better options for the social media posting but it's a great start and works overall really well and saves me time. What problems is Birdeye solving and how is that benefiting you? We get help with review generation. We've set up surveys asking for a review to go out to all our new residents after they ...

"Very helpful & Responsive"

What do you like best about Birdeye? Any questions I had in the beginning was quickly answered and always eager to help train new managers on the processes. Birdeye measures the data we need for our board meetings monthly so those monthly meetings always helped. What do you dislike about Birdeye? I dont have anything to write about here. What problems is Birdeye solving and how is that benefiting you? Data around our 5 locations

"Everything at your fingertips"

What do you like best about Birdeye? Birdeye has everything a business runner needs to keep up to date with clientele and their feelings toward the business. The new AI integration tools are neat! What do you dislike about Birdeye? The app could be a bit quicker but overall works as it should. What problems is Birdeye solving and how is that benefiting you? Keeping track of customer reviews.

"It is a very simple and intuitive way to reach patients/clients."

What do you like best about Birdeye? It is extremely user friendly. It does not take long to get the hang of it! What do you dislike about Birdeye? I have no dislikes at this time! If i had one I know I could ask for assitance and it would be addressed. What problems is Birdeye solving and how is that benefiting you? It is making it faster to reach our patients and answer simple questions. Rather than having them call in and wait for someone to answer the phone.