9.6
Spot Score
BirdEye Reviews in June 2026: User Ratings, Pros & Cons
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BirdEye Reviews & Ratings
Spotsaas Editor’s POV
The feedback on BirdEye over the past year has been overwhelmingly positive, highlighting the exceptional support provided by the team members like Ahn, Ridhima, Piyush, and others. Customers consistently praise the platform's effectiveness in boosting visibility and managing online reputation through Google reviews. The user-friendly interface and quick issue ...Read more
BirdEye pros and cons
Exceptional support team that guides users step-by-step and ensures they feel in control.
Effective Google review system that boosts business reputation with increased visibility.
Friendly and patient customer service representatives who make complex tasks easy to understand.
Quick response times and prompt assistance from the support team.
The richness of features may be overwhelming for new users without adequate support.
Limited customization options and marketplace offerings for advanced functionalities.
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Showing 231-240 out of 1957
MB
Mackenzie B
01/09/24
"Excellent Service for Property Manager's"
What do you like best about Birdeye? Birdeye allows our clients to easily provide us feedback as well as reviews as to their experiences with us. It is integrated with our property management software so when a triggered event takes place that we were able to cutomize, Birdeye has the information needed to reach out to the resident to request the Google Review or allow them to give feedback if they want to contact the team directly instead of publishing a review. The AI capability and auto ...
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LK
Leesa Kratzer
01/08/24
Birdeye is such a great platform for…
Birdeye is such a great platform for all my review and response options. Customer service is topnotch!
LK
Leesa Kratzer
01/08/24
Birdeye is such a great platform for…
Birdeye is such a great platform for all my review and response options. Customer service is topnotch!
TM
Tenley M
12/28/23
"Excellent Product, Excellent Service"
What do you like best about Birdeye? Birdeye has made our daily reputation management and listings management easy, seamless and efficient. The service from our account team that we receive is excellent and timely. What do you dislike about Birdeye? The bulk review options could be improved. What problems is Birdeye solving and how is that benefiting you? Birdeye is helping improve our ratings online by increasing the volume of customer feedback.
TM
Tenley M
12/28/23
"Excellent Product, Excellent Service"
What do you like best about Birdeye? Birdeye has made our daily reputation management and listings management easy, seamless and efficient. The service from our account team that we receive is excellent and timely. What do you dislike about Birdeye? The bulk review options could be improved. What problems is Birdeye solving and how is that benefiting you? Birdeye is helping improve our ratings online by increasing the volume of customer feedback.
SG
Steve G
12/28/23
"Birdeye helps accelerate hope"
What do you like best about Birdeye? Birdeye has been a game-changer is helping us build our online reputation by ethically requesting reviews from our clients allowing those who love us to share that with others. Birdeye also greatly simplifies how we interact with potential clients as well as existing clients through tools such as Webchat and the Integrated Inbox. What do you dislike about Birdeye? We have not yet tapped into all the resources that Birdeye offers but are excited about the ...
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SG
Steve G
12/28/23
"Birdeye helps accelerate hope"
What do you like best about Birdeye? Birdeye has been a game-changer is helping us build our online reputation by ethically requesting reviews from our clients allowing those who love us to share that with others. Birdeye also greatly simplifies how we interact with potential clients as well as existing clients through tools such as Webchat and the Integrated Inbox. What do you dislike about Birdeye? We have not yet tapped into all the resources that Birdeye offers but are excited about the ...
Read more
AU
Anonymous User
12/27/23
"Makes Review Tracking & Outreach so easy!"
What do you like best about Birdeye? Everything is housed in one spot. Review outreach is automated with ease allowing us to continuously receive reviews and feedback from clients. What do you dislike about Birdeye? Reporting, but that has since been updated and working great now! What problems is Birdeye solving and how is that benefiting you? Automating review collection
SL
Suzanne L
12/27/23
"Helpful for my small business"
What do you like best about Birdeye? Gives useful insights and is super helpful with question What do you dislike about Birdeye? Nothing yet. So far I have found it to be useful to my small business. What problems is Birdeye solving and how is that benefiting you? Promoting my business and helping with many questions
AU
Anonymous User
12/27/23
"Makes Review Tracking & Outreach so easy!"
What do you like best about Birdeye? Everything is housed in one spot. Review outreach is automated with ease allowing us to continuously receive reviews and feedback from clients. What do you dislike about Birdeye? Reporting, but that has since been updated and working great now! What problems is Birdeye solving and how is that benefiting you? Automating review collection
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].