9.6
Spot Score
Manage your reputation like a pro.
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BirdEye offers custom pricing plan
The feedback on BirdEye over the past year has been overwhelmingly positive, highlighting the exceptional support provided by the team members like Ahn, Ridhima, Piyush, and others. Customers consistently praise the platform's effectiveness in boosting visibility and managing online reputation through Google reviews. The user-friendly interface and quick issue ...Read more
Exceptional support team that guides users step-by-step and ensures they feel in control.
Effective Google review system that boosts business reputation with increased visibility.
Friendly and patient customer service representatives who make complex tasks easy to understand.
Quick response times and prompt assistance from the support team.
The richness of features may be overwhelming for new users without adequate support.
Limited customization options and marketplace offerings for advanced functionalities.
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Showing 161-170 out of 1884
TM
Tenley M
12/28/23
"Excellent Product, Excellent Service"
What do you like best about Birdeye? Birdeye has made our daily reputation management and listings management easy, seamless and efficient. The service from our account team that we receive is excellent and timely. What do you dislike about Birdeye? The bulk review options could be improved. What problems is Birdeye solving and how is that benefiting you? Birdeye is helping improve our ratings online by increasing the volume of customer feedback.
SG
Steve G
12/28/23
"Birdeye helps accelerate hope"
What do you like best about Birdeye? Birdeye has been a game-changer is helping us build our online reputation by ethically requesting reviews from our clients allowing those who love us to share that with others. Birdeye also greatly simplifies how we interact with potential clients as well as existing clients through tools such as Webchat and the Integrated Inbox. What do you dislike about Birdeye? We have not yet tapped into all the resources that Birdeye offers but are excited about the ...
Read more
TM
Tenley M
12/28/23
"Excellent Product, Excellent Service"
What do you like best about Birdeye? Birdeye has made our daily reputation management and listings management easy, seamless and efficient. The service from our account team that we receive is excellent and timely. What do you dislike about Birdeye? The bulk review options could be improved. What problems is Birdeye solving and how is that benefiting you? Birdeye is helping improve our ratings online by increasing the volume of customer feedback.
SG
Steve G
12/28/23
"Birdeye helps accelerate hope"
What do you like best about Birdeye? Birdeye has been a game-changer is helping us build our online reputation by ethically requesting reviews from our clients allowing those who love us to share that with others. Birdeye also greatly simplifies how we interact with potential clients as well as existing clients through tools such as Webchat and the Integrated Inbox. What do you dislike about Birdeye? We have not yet tapped into all the resources that Birdeye offers but are excited about the ...
Read more
SL
Suzanne L
12/27/23
"Helpful for my small business"
What do you like best about Birdeye? Gives useful insights and is super helpful with question What do you dislike about Birdeye? Nothing yet. So far I have found it to be useful to my small business. What problems is Birdeye solving and how is that benefiting you? Promoting my business and helping with many questions
AU
Anonymous User
12/27/23
"Makes Review Tracking & Outreach so easy!"
What do you like best about Birdeye? Everything is housed in one spot. Review outreach is automated with ease allowing us to continuously receive reviews and feedback from clients. What do you dislike about Birdeye? Reporting, but that has since been updated and working great now! What problems is Birdeye solving and how is that benefiting you? Automating review collection
AU
Anonymous User
12/27/23
"Makes Review Tracking & Outreach so easy!"
What do you like best about Birdeye? Everything is housed in one spot. Review outreach is automated with ease allowing us to continuously receive reviews and feedback from clients. What do you dislike about Birdeye? Reporting, but that has since been updated and working great now! What problems is Birdeye solving and how is that benefiting you? Automating review collection
SL
Suzanne L
12/27/23
"Helpful for my small business"
What do you like best about Birdeye? Gives useful insights and is super helpful with question What do you dislike about Birdeye? Nothing yet. So far I have found it to be useful to my small business. What problems is Birdeye solving and how is that benefiting you? Promoting my business and helping with many questions
SK
Sara K
12/26/23
"User friendly platform"
What do you like best about Birdeye? Easy to use platform that gives us the ability to create surveys in a snap What do you dislike about Birdeye? Integration with Entrata was a bit wonky in the beginning, but now is effortless What problems is Birdeye solving and how is that benefiting you? Before we signed on with Birdeye, we weren't able to create multiple surveys on our own as a company. Now we can create as many surveys and gauge customer satisfaction and quickly adapt our business to ...
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VS
Vivek S
12/26/23
"Birdeye is fantastic software"
What do you like best about Birdeye? Ease of use - I like the automation and don't have to worry about it. What do you dislike about Birdeye? Nothing really. They are easy to work with. What problems is Birdeye solving and how is that benefiting you? It solves all my problems as I can communicate with all my customers through birdeye inbox.
