9.6
SpotScore
BirdEye Reviews in September 2026: User Ratings, Pros & Cons
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BirdEye Reviews & Ratings
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Spotsaas Editor’s POV
The feedback on BirdEye over the past year has been overwhelmingly positive, highlighting the exceptional support provided by the team members like Ahn, Ridhima, Piyush, and others. Customers consistently praise the platform's effectiveness in boosting visibility and managing online reputation through Google reviews. The user-friendly interface and quick issue ...Read more
BirdEye pros and cons
Exceptional support team that guides users step-by-step and ensures they feel in control.
Effective Google review system that boosts business reputation with increased visibility.
Friendly and patient customer service representatives who make complex tasks easy to understand.
Quick response times and prompt assistance from the support team.
The richness of features may be overwhelming for new users without adequate support.
Limited customization options and marketplace offerings for advanced functionalities.
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Showing 171-180 out of 1957
S
Smyth
03/10/24
highly recommend Sanyam at Birdeye
Sanyam was so helpful when it came to setting up the portal and demonstrating the most effective way of using it. It was always happy to make himself available and jump on a zoom.
MP
Modern Plumbing
03/07/24
I love having BIrdeye
I love having BIrdeye, it has been a great way to increase our interaction with our customers. I love seeing our reviews daily and can take action if needed. The customer service has been second to none and I highly recommend this business!
AS
Andrew Solomonides
03/07/24
Devesh has spent a lot of time with us…
Devesh has spent a lot of time with us of the last few weeks carefully explaining how Birdeye is able to help our business. Very happy with this service!
MP
Modern Plumbing
03/07/24
I love having BIrdeye
I love having BIrdeye, it has been a great way to increase our interaction with our customers. I love seeing our reviews daily and can take action if needed. The customer service has been second to none and I highly recommend this business!
AS
Andrew Solomonides
03/07/24
Devesh has spent a lot of time with us…
Devesh has spent a lot of time with us of the last few weeks carefully explaining how Birdeye is able to help our business. Very happy with this service!
SP
Simon Purton
03/06/24
Sanyam was very helpful and patient
Sanyam was very helpful and patient. He explained things clearly
SP
Simon Purton
03/06/24
Sanyam was very helpful and patient
Sanyam was very helpful and patient. He explained things clearly
JS
Jemma Sheasby
03/05/24
Sanyam was brilliant!
Sanyam was brilliant at our onboarding and has guided me through the complex but brilliant system. Hoping it is all a success in generating more business for the company. Sanyam listened to everything I had to say and took it all on when explaining it all to me.
JS
Jemma Sheasby
03/05/24
Sanyam was brilliant!
Sanyam was brilliant at our onboarding and has guided me through the complex but brilliant system. Hoping it is all a success in generating more business for the company. Sanyam listened to everything I had to say and took it all on when explaining it all to me.
UR
UNIQUE ROMANCE & ADVENTURE TRA
03/03/24
I couldn't be happier
I have been with Birdeye for a few years now, and my business has increased with all the different services that Birdeye offers the company. We have review requests that work amazing, a chat bubble that gives us live leads, and social media help with getting posts out daily. Every new thing that we have onboarded with Birdeye has amazing support and they are always there to help if needed. I couldn't be happier and have recommended them to many other business owners who want to increase ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].