9.6
Spot Score
Manage your reputation like a pro.
Add to compare
BirdEye offers custom pricing plan
The feedback on BirdEye over the past year has been overwhelmingly positive, highlighting the exceptional support provided by the team members like Ahn, Ridhima, Piyush, and others. Customers consistently praise the platform's effectiveness in boosting visibility and managing online reputation through Google reviews. The user-friendly interface and quick issue ...Read more
Exceptional support team that guides users step-by-step and ensures they feel in control.
Effective Google review system that boosts business reputation with increased visibility.
Friendly and patient customer service representatives who make complex tasks easy to understand.
Quick response times and prompt assistance from the support team.
The richness of features may be overwhelming for new users without adequate support.
Limited customization options and marketplace offerings for advanced functionalities.
Log in Required to View Reviews
Filter results
Sort by :
Showing 171-180 out of 1884
SK
Sara K
12/26/23
"User friendly platform"
What do you like best about Birdeye? Easy to use platform that gives us the ability to create surveys in a snap What do you dislike about Birdeye? Integration with Entrata was a bit wonky in the beginning, but now is effortless What problems is Birdeye solving and how is that benefiting you? Before we signed on with Birdeye, we weren't able to create multiple surveys on our own as a company. Now we can create as many surveys and gauge customer satisfaction and quickly adapt our business to ...
Read more
VS
Vivek S
12/26/23
"Birdeye is fantastic software"
What do you like best about Birdeye? Ease of use - I like the automation and don't have to worry about it. What do you dislike about Birdeye? Nothing really. They are easy to work with. What problems is Birdeye solving and how is that benefiting you? It solves all my problems as I can communicate with all my customers through birdeye inbox.
L
Lauryn
12/21/23
Shraiya was amazing!
I had an amazing experience working with Shraiya Bansal. She was extremely pleasant, professional, and helpful. She helped make the learning process super easy. Highly recommend!
AU
Anonymous User
12/21/23
"One of the best review sites"
What do you like best about Birdeye? I really like the text to customer feature. It makes it so easy for customers to click the linkl and give us a review. Its fast. Birdeye has been great for our business and has made it easy for our staff to obtain reviews and feedback from customers. What do you dislike about Birdeye? I would like to have the ability for individuals to respond to reviews. I would like a more personalized and human like response. What problems is Birdeye solving and how ...
Read more
L
Lauryn
12/21/23
Shraiya was amazing!
I had an amazing experience working with Shraiya Bansal. She was extremely pleasant, professional, and helpful. She helped make the learning process super easy. Highly recommend!
AU
Anonymous User
12/21/23
"One of the best review sites"
What do you like best about Birdeye? I really like the text to customer feature. It makes it so easy for customers to click the linkl and give us a review. Its fast. Birdeye has been great for our business and has made it easy for our staff to obtain reviews and feedback from customers. What do you dislike about Birdeye? I would like to have the ability for individuals to respond to reviews. I would like a more personalized and human like response. What problems is Birdeye solving and how ...
Read more
SE
Shane E
12/20/23
"Review Getter Helper A+++"
What do you like best about Birdeye? What I like most about Birdeye reviews and reputation management is how seamlessly it will send each and every one of my customers a request for a review immediately after we provide service. We have grown our reviews by 5X since we started with Birdeye. I also love how we can engage with our customers and message directly through Birdeye. I also like that all six of my business locations. Google my business accounts can be managed through Birdeye. If I ...
Read more
JW
Jessica W
12/20/23
"My Birdeye team has been amazing! Super responsive and helpful."
What do you like best about Birdeye? Birdeye is very responsive and professional. My account management team is always there when I need them via phone or email. They resolve any issues very quickly and provide exceptional customer service. What do you dislike about Birdeye? The only downside is that I don't need as much attention as they try to give me. For instance, my account manager insists on having monthly call when I do not need a call. What problems is Birdeye solving and how is ...
Read more
SE
Shane E
12/20/23
"Review Getter Helper A+++"
What do you like best about Birdeye? What I like most about Birdeye reviews and reputation management is how seamlessly it will send each and every one of my customers a request for a review immediately after we provide service. We have grown our reviews by 5X since we started with Birdeye. I also love how we can engage with our customers and message directly through Birdeye. I also like that all six of my business locations. Google my business accounts can be managed through Birdeye. If I ...
Read more
JW
Jessica W
12/20/23
"My Birdeye team has been amazing! Super responsive and helpful."
What do you like best about Birdeye? Birdeye is very responsive and professional. My account management team is always there when I need them via phone or email. They resolve any issues very quickly and provide exceptional customer service. What do you dislike about Birdeye? The only downside is that I don't need as much attention as they try to give me. For instance, my account manager insists on having monthly call when I do not need a call. What problems is Birdeye solving and how is ...
Read more
