9.6
Spot Score
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BirdEye offers custom pricing plan
The feedback on BirdEye over the past year has been overwhelmingly positive, highlighting the exceptional support provided by the team members like Ahn, Ridhima, Piyush, and others. Customers consistently praise the platform's effectiveness in boosting visibility and managing online reputation through Google reviews. The user-friendly interface and quick issue ...Read more
Exceptional support team that guides users step-by-step and ensures they feel in control.
Effective Google review system that boosts business reputation with increased visibility.
Friendly and patient customer service representatives who make complex tasks easy to understand.
Quick response times and prompt assistance from the support team.
The richness of features may be overwhelming for new users without adequate support.
Limited customization options and marketplace offerings for advanced functionalities.
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Showing 151-160 out of 1884
AS
Amy Sessock
01/11/24
5 stars for Birdeye
Our company joined a partnership with Birdeye a couple of years ago and I am very happy we did! They take your feedback seriously and always try to find ways to improve their products and processes.
MS
Monica S
01/11/24
"Birdeye is Great for Getting Client Reviews!"
What do you like best about Birdeye? I like how easy it is to send a review request to our clients. Just a couple of clicks and they get links to leave reviews, making it easier for them so that they're more likely to actually "go to the trouble" of doing it! I also like how simple it is to update our business hours for all platforms in one spot. What do you dislike about Birdeye? I haven't come across anything that I don't like yet. What problems is Birdeye solving and how is that ...
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MB
Mackenzie B
01/09/24
"Excellent Service for Property Manager's"
What do you like best about Birdeye? Birdeye allows our clients to easily provide us feedback as well as reviews as to their experiences with us. It is integrated with our property management software so when a triggered event takes place that we were able to cutomize, Birdeye has the information needed to reach out to the resident to request the Google Review or allow them to give feedback if they want to contact the team directly instead of publishing a review. The AI capability and auto ...
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PP
Peggy P
01/09/24
"Birdeye makes everything run so smoothly for us!"
What do you like best about Birdeye? If there are ever any problems, contacting support is so fast and easy. They respond right away, and usually resolve the problem as much as they can for us! That's incredibly helpful. Then they follow up to make sure the issue is resolved. What do you dislike about Birdeye? I wish there were more reports but other than that, they're the best. What problems is Birdeye solving and how is that benefiting you? Helping us to find listing errors. Solving our ...
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JS
Jenny S
01/09/24
"Best Tool!"
What do you like best about Birdeye? I like the texting feature the best, very quick and user friendly What do you dislike about Birdeye? I dislike having to do extra steps in our system because the payments do not link. What problems is Birdeye solving and how is that benefiting you? They help when we need help, however if they cant link payment systems then it causes us to have to take extra steps.
MB
Mackenzie B
01/09/24
"Excellent Service for Property Manager's"
What do you like best about Birdeye? Birdeye allows our clients to easily provide us feedback as well as reviews as to their experiences with us. It is integrated with our property management software so when a triggered event takes place that we were able to cutomize, Birdeye has the information needed to reach out to the resident to request the Google Review or allow them to give feedback if they want to contact the team directly instead of publishing a review. The AI capability and auto ...
Read more
PP
Peggy P
01/09/24
"Birdeye makes everything run so smoothly for us!"
What do you like best about Birdeye? If there are ever any problems, contacting support is so fast and easy. They respond right away, and usually resolve the problem as much as they can for us! That's incredibly helpful. Then they follow up to make sure the issue is resolved. What do you dislike about Birdeye? I wish there were more reports but other than that, they're the best. What problems is Birdeye solving and how is that benefiting you? Helping us to find listing errors. Solving our ...
Read more
JS
Jenny S
01/09/24
"Best Tool!"
What do you like best about Birdeye? I like the texting feature the best, very quick and user friendly What do you dislike about Birdeye? I dislike having to do extra steps in our system because the payments do not link. What problems is Birdeye solving and how is that benefiting you? They help when we need help, however if they cant link payment systems then it causes us to have to take extra steps.
LK
Leesa Kratzer
01/08/24
Birdeye is such a great platform for…
Birdeye is such a great platform for all my review and response options. Customer service is topnotch!
LK
Leesa Kratzer
01/08/24
Birdeye is such a great platform for…
Birdeye is such a great platform for all my review and response options. Customer service is topnotch!
