BirdEye Reviews in June 2026: User Ratings, Pros & Cons

Superior Service and System

What do you like best? Absolutely the EASIEST system to navigate. You get and are given a HUGE audience. If it's marketing and/or advertising you're looking for...this is it. Absolutely cannot say enough wonderful things about their employees who are there to help, if you have any questions. Bianca is a top notch!! What do you dislike? Nothing - what's the dislike? The system is amazing! Recommendations to others considering the product: Why are you waiting? What ...

I really enjoy BirdEye

What do you like best? How easy it is to use. I like having all reviews in one place. What do you dislike? Nothing. I have not found anything I do not like. Recommendations to others considering the product: It as been extremely helpful. What problems are you solving with the product? What benefits have you realized? I am able to respond to reviews quicker.

Birdeye will change your business

What do you like best? Our company liked the immediate improved response from patients. We tried for years to encourage reviews from our patients. Met with frustration and exhausting all resources, we found Birdeye and within the first day we received positive reviews. This increased not only our reputation but also our SEO ranking as well. What do you dislike? I can't think of a single thing we don't like. Their customer service is something you unfortunately don't see too often ...

Excellent team

PROS & CONS What are the best aspects of this product? I like that BirdEye's UI is simple and easy. Their reports more so. Across our more than 50 locations and more than a hundred employees, we were able to perform a service rollout seamlessly. BirdEye also has an excellent team that is consistent in replying quickly and being able to resolve issues. BirdEye has also helped us create a much better efficiency culture -- all the way to executive level. What aspects are problematic or ...

Manages my digital reputation efficiently

PROS & CONS What are the best aspects of this product? I like being able to integrate on Yardi because it's good for property management groups. There are also the location pages that help aggregate reviews and increase SEO rankings. What aspects are problematic or could work better? Nothing I can remember. I like it more than I can remember things for improvement. What specific problems in your company were solved by this product? Being able to integrate Yardi with BirdEye ...

Exactly what I need

PROS & CONS What are the best aspects of this product? I like gaining more Google reviews because it creates awareness and gains me more access to a bigger piece of the market pie. I'll definitely keep using BirdEye. What aspects are problematic or could work better? I can't think of anything at all! What specific problems in your company were solved by this product? Being able to get exposed to a bigger market, so this benefits my business in more ways than one. Are you a ...

Great support to have on Car Dealer!

What do you like best? I appreciate that Birdeye offers you feel-based input and you can quickly distinguish good feedbacks from poor reviews and combine comments from a variety of other sites through Birdeye. It is really useful to be able to distinguish the great feedback from the poor reviews as it helps us to take note of the positive reviews in our platform, on fenced product pages, as case studies on microsites our platform etc. The bad comments are positive because we will use ...

Remarkable Program

What do you like best? It's a very quick experience for the reviewer. It takes moments What do you dislike? There is nothing I dislike about BirdEye. Recommendations to others considering the product: What are you waiting for What problems are you solving with the product? What benefits have you realized? Increase in positive reviews. Increase in volume of reviews.

Chat support is the best!

What do you like best? When I used the chat support, I found the representative to be very thorough and patient. What do you dislike? Everything was great. There is nothing that I dislike. Recommendations to others considering the product: Get this software and support. It has everything you need to engage your customer. What problems are you solving with the product? What benefits have you realized? I am understand what "kind" of customers are reviewing my ...

great system to get reviews from customers and for new business also

What do you like best? I like the fact thaty it looks proffessional and separates us from other companies in our industry What do you dislike? I dislike the fact that customers even the happy ones never have the time to review Recommendations to others considering the product: I recommend to any business ! value is there - I didnt think so at the beggining but i realize now it important What problems are you solving with the product? What benefits have you realized? ...