BirdEye Reviews in June 2026: User Ratings, Pros & Cons

BirdEye has been a life changer for our Reviews. We receive new reviews almost every day!

What do you like best? Easy access to our account with the App. I can immediately respond to a Review or a Chat. What do you dislike? Occasionally the App is delayed and the notification for Reviews are not instant. However, they do come over. Recommendations to others considering the product: Just sign up and give it a try. You will be glad you did! What problems are you solving with the product? What benefits have you realized? We are increasing our Review ...

Easy to use, great customer service.

What do you like best? BirdEye was easy to set up, the customer service was great and they made sure I knew exactly how to use the platform. We've been receiving more positive reviews than we ever have in the past. What do you dislike? Nothing to dislike so far! Everything has been going smoothly. Recommendations to others considering the product: Easy to use and set-up, helps with promoting your business. What problems are you solving with the product? What benefits ...

great product

What do you like best? birdeye makes it super easy to get reviews and new patients rely on them What do you dislike? its hard to remember to turn it off when a family has a bad experience or we are unaware they are unhappy Recommendations to others considering the product: must buy What problems are you solving with the product? What benefits have you realized? getting more reviews

J. Golding

What do you like best? The ease of access, getting testimonials from customers made easy. What do you dislike? I have nothing negative to say, love the product! What problems are you solving with the product? What benefits have you realized? Rumors flood our market, credit repair companies get a bad reputation easily. Our birdeye helps us to get the word out there that we are legitimate and we get great results.

Couldn't be happier with Birdeye.

What do you like best? I have tried many different avenues for client reviews and have never found anything that comes close to the ease of use of Birdeye. Not only is it easy for me to send out the request to my clients, it is super easy for my clients use. Getting reviews can be such a run around task and Birdeye takes all of the confusion and pain right out of it! What do you dislike? I honestly cannot think of anything negative to report! I have only had great experiences with ...

Business Review System

What do you like best? I love how easy it is to send the link. Take less than 30 seconds! What do you dislike? There only down fall I would say is, if you have the option to select who the client was assisted by, we should know who it was when we get the email notification. Sometimes our office will send reviews to clients and when we get notification via email if the client did not indicate who they were assisted in the review we may not remember who sent the review. What ...

Best ROI ever

What do you like best? Increasing our review count directly led to a huge uptick in sales. What do you dislike? The platform is so user friendly that its hard to find many fault points. What problems are you solving with the product? What benefits have you realized? We have given our new customers the confidence to take the next step due to our increased online reputation. We have realized that this is all we needed the whole time.

Birdeye is saying what they will do and they will!

What do you like best? Facility to send and track review requests as well as click rate changes. It really is great to be able to send recommendations for various channels at like that once. Furthermore, I like with the classic look and user experience, and even the allows for easy of sending reviews. I even see it works with our small case service offering, Clio, even if it also needs to be built into it. Assumedly, our contact information can be harvested to make trying to send reports ...

Great product

What do you like best? Google review generation very easy and effective What do you dislike? The interface could be simplified and more user friendly. It would be nice to be able to see who clicked on the review link and where they left the review Recommendations to others considering the product: If you want to drive up Google reviews, look no further! What problems are you solving with the product? What benefits have you realized? We're generating a lot of Google ...

BirdEye is a great addition to your business!

What do you like best? Daily feedback from customer reviews is so helpful! What do you dislike? Nothing so far! We enjoy the product. Thank you! What problems are you solving with the product? What benefits have you realized? How to address patient complaints head on. Being able to hear feedback quickly is important.