BirdEye Reviews in June 2026: User Ratings, Pros & Cons

"Great Resource for Reviews"

What do you like best about Birdeye? Birdeye is such a great way to grow any size business! We've noticed a big uptake in our online referrals after using birdeye What do you dislike about Birdeye? The only downside is that some of our customers don't understand how to follow the links Recommendations to others considering Birdeye: Definitely tweak your campaigns to make them more personal. That really helps to increase customer response. What problems is Birdeye solving and how is that ...

"Great experience and customer service"

What do you like best about Birdeye? Once you're setup with Birdeye it really is so easy to navigate through their site and so easy to respond to reviews. If you do have any question their chat option is helpful and very easy to use. What do you dislike about Birdeye? We don't really have any dislikes with Birdeye. Recommendations to others considering Birdeye: I would recommend Birdeye's services to any interested in signing up for it. It really helps to have your reviews from different ...

"Birdeye is a game changer when it comes to online reputation building; Big-time results, easy to use"

What do you like best about Birdeye? We enjoy the responsive tech support, Easy to use dashboard, seamless integration, guidance for customers to properly provide feedback, adjustability and flexibility of campaigns, easy to intercept unwanted review requests, timely email and text notifications What do you dislike about Birdeye? We dislike the inability to capture and manage Yelp and Facebook reviews directly or the inability to create multiple response templates. What problems is Birdeye ...

"Birdeye above the rest!"

What do you like best about Birdeye? I like the ease of use and cost, much better than others What do you dislike about Birdeye? Cost is still not low, I think this should be accomplished at a better cost and will be in the future. What problems is Birdeye solving and how is that benefiting you? Major benefit is texting the client directly to get the review, that simple

"Amazing company"

What do you like best about Birdeye? They made the initial set up so easy and was there every step of the way. Great company to help build your practice and easy way to connect to your patients. Great customer support. Always providing answers to all of your questions. Benefits of boosting online exposure. Mobile and Internet marketing to provide customer advocacy. Gives immediate feedback knowing which patients benefited from their care or who needed further guidance. What do you dislike ...

"BirdEye Ramps Up the Reviews"

What do you like best about Birdeye? BirdEye provides a nice seamless method for pushing out reviews, increasing not only the quantity of reviews to legitimize the results, but also increases the quality of the review ratings through their deliver method. What do you dislike about Birdeye? The option to "Contact us directly" instead of "Please take a moment to leave a review" occasionally guide people to leave a great comment that doesn't get included in your overall rating. Recommendations ...

"Increased our review score"

What do you like best about Birdeye? Using Birdeye to contact all of our customers has increased our NPS score dramatically. Now we get more positive results posted instead of just negative reviews. What do you dislike about Birdeye? Cannot integrate with Yelp for replies but, this isn't Birdeye's fault. What problems is Birdeye solving and how is that benefiting you? Improving Google My Business reviews and showing our customers how we shine.

"Stay in Touch with Patients for Reviews and Newsletters"

What do you like best about Birdeye? The ability to get direct feedback from patients without them having to post a review and sending the specified patient groups emails that relate to them What do you dislike about Birdeye? At times, the newsletters won't load on the first try, but will after I resubmit multiple times Recommendations to others considering Birdeye: Checkout all the options that Birdeye has for business. What problems is Birdeye solving and how is that benefiting ...

"Game Changer!"

What do you like best about Birdeye? The easy-to-use, modern layout and accessibility. What do you dislike about Birdeye? Not much to dislike as this tool is fairly simple and delivers effectively what is needed in terms of reviews. What problems is Birdeye solving and how is that benefiting you? Encouraging patient base to leave more reviews

"Birdeye is a fantastic service"

What do you like best about Birdeye? excellent response from my patient, reviews have been soaring since we signed up 2 -3 years ago What do you dislike about Birdeye? there is nothing that i do not like about Birdeye Recommendations to others considering Birdeye: sign up and enjoy the benefits, great service and product What problems is Birdeye solving and how is that benefiting you? Birdeye solvd our lack of current reviews , especially Google reviews