9.6
Spot Score

BirdEye Reviews in June 2026: User Ratings, Pros & Cons
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BirdEye Reviews & Ratings
Spotsaas Editor’s POV
The feedback on BirdEye over the past year has been overwhelmingly positive, highlighting the exceptional support provided by the team members like Ahn, Ridhima, Piyush, and others. Customers consistently praise the platform's effectiveness in boosting visibility and managing online reputation through Google reviews. The user-friendly interface and quick issue ...Read more
BirdEye pros and cons
Exceptional support team that guides users step-by-step and ensures they feel in control.
Effective Google review system that boosts business reputation with increased visibility.
Friendly and patient customer service representatives who make complex tasks easy to understand.
Quick response times and prompt assistance from the support team.
The richness of features may be overwhelming for new users without adequate support.
Limited customization options and marketplace offerings for advanced functionalities.
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Showing 1331-1340 out of 1957
EK
Erin K
11/24/20
"BirdEye is a fantastic platform for collecting, managing and promoting reviews!"
What do you like best about Birdeye? BirdEye consolidates all of my data into one place, displays it in an easy-to-use interface, and provides insightful analytics that save time. What do you dislike about Birdeye? It can get pricey when you're adding up different marketing tools, but overall when you look at the value it brings - it's worth it! What problems is Birdeye solving and how is that benefiting you? I am saving time and gathering insights.
CM
Camille M
11/23/20
"The best review platform ever!"
What do you like best about Birdeye? It is so easy to use and the staff are so great and extremely helpful. I 10/10 recommend! What do you dislike about Birdeye? Literally nothing! I love Birdeye its the best review software. Recommendations to others considering Birdeye: The best review software ever! What problems is Birdeye solving and how is that benefiting you? All of my clients love using them and they have increased their SEO and business!
MS
Mark S
11/23/20
"BirdEye is a must to increase your Google score!"
What do you like best about Birdeye? Birdeye reviews are extremely simple for our customers to complete, which makes them more likely to complete them. What do you dislike about Birdeye? Birdeye chat feature in our webiste does not send us notifications that someone is online realtime, so we can respond. Recommendations to others considering Birdeye: Commit to Birdeye now, you will not be disappointed. What problems is Birdeye solving and how is that benefiting you? Quick way for our ...
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ES
Emily S
11/23/20
"BirdEye User"
What do you like best about Birdeye? I like that all my review platforms are in one place. I can view, respond and see scores for each one. What do you dislike about Birdeye? I wish the competitors tab showed my local comps instead of the corporate comp rating. What problems is Birdeye solving and how is that benefiting you? I haven't experienced any problems thus far. The benefits save time by using one platform to monitor and respond to all sources. The report tab can save you money by ...
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SL
Susan L
11/23/20
"Love BirdEye!"
What do you like best about Birdeye? I like the convenience of being able to have our reviews in one place to respond to. What do you dislike about Birdeye? Would like more choices for canned responses What problems is Birdeye solving and how is that benefiting you? Being able to respond in a timely manner; People like to see a quick response to reviews
AU
Anonymous User
11/19/20
"Birdeye is great to real reviews."
What do you like best about Birdeye? Once Birdeye is set up anybody can use it . It does not take a computer expert. What do you dislike about Birdeye? I have not found anything to this point that I have had a problem with. What problems is Birdeye solving and how is that benefiting you? We struggled to get our customers to leave reviews before Birdeye. Now we send the link and we get about 10 - 20 % leave responses.
EB
Eric B
11/18/20
"Birdeye is the best review platform I have used, and I've used a lot!"
What do you like best about Birdeye? It's automated, and responding to reviews is easy. What do you dislike about Birdeye? I haven't found any issues I don't like. What problems is Birdeye solving and how is that benefiting you? The automation takes the need to remember to send a review request out of the day to day routine.
AU
Anonymous User
11/17/20
"Amazing Service Software"
What do you like best about Birdeye? I love the fact that with this software is awesome to get reviews from customers and keep a track of this activity for my company. Also the excellent customer service that they provide to make you feel comfortable to get reviews from your customers. What do you dislike about Birdeye? Right now I would not say dislike, but there are a few features that I think they should improve to make the work of any marketing associate a little bit ...
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AU
Anonymous User
11/17/20
"Excellent site!"
What do you like best about Birdeye? Great customer service. Any issues, someone will contact immediately. What do you dislike about Birdeye? Sometimes we would get too many follow up calls about our service. Recommendations to others considering Birdeye: Very easy to use. What problems is Birdeye solving and how is that benefiting you? Our reviews have gone up after using birdeye.
NB
Nicole B
11/17/20
"Absolutely Love BirdEye!"
What do you like best about Birdeye? The entire BirdEye team is extremely proficient and helpful. I have had the opportunity to be helped by so many wonderful people throughout our years with BirdEye. BirdEye makes my job easier by informing me when we have new patient reviews across the multiple review platforms we work with, Google, Facebook, Healthgrades, and Yelp to name a few. BirdEye makes it easy to track reviews, respond to reviews, and post new reviews on our social media ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].