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9.6

SpotScore

BirdEye - Reputation Management Software

BirdEye Reviews in September 2026: User Ratings, Pros & Cons

Manage your reputation like a pro.

4.93

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BirdEye Reviews & Ratings

4.93

Excellent

Based on 1796 ratings & 1957 reviews

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Rating Distribution

Excellent

(1892)

Very Good

(58)

Good

(4)

Poor

(1)

Terrible

(2)

Spotsaas Editor’s POV

The feedback on BirdEye over the past year has been overwhelmingly positive, highlighting the exceptional support provided by the team members like Ahn, Ridhima, Piyush, and others. Customers consistently praise the platform's effectiveness in boosting visibility and managing online reputation through Google reviews. The user-friendly interface and quick issue ...Read more

BirdEye pros and cons

  • Exceptional support team that guides users step-by-step and ensures they feel in control.

  • Effective Google review system that boosts business reputation with increased visibility.

  • Friendly and patient customer service representatives who make complex tasks easy to understand.

  • Quick response times and prompt assistance from the support team.

  • The richness of features may be overwhelming for new users without adequate support.

  • Limited customization options and marketplace offerings for advanced functionalities.

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Showing 101-110 out of 1957

OW

Olivia Wilson

09/17/24

5 out of 5

An excellent experience

Ridhima was very thorough and explained the different components of the Birdeye Dashboard excellently so that I can successfully generate more positive reviews for my company.

AH

Allan Hawkins

09/17/24

5 out of 5

Thank you to Roma for being very…

Thank you to Roma for being very patient and understanding , a great help.

OW

Olivia Wilson

09/17/24

5 out of 5

Ridhima was a pleasure to work with and…

Ridhima was a pleasure to work with and the functions of the Birdeye Dashboard are beneficial for my company

CN

Cliff's Night & Day Mobile Mec

09/16/24

5 out of 5

The Birdeye team know their stuff

We have been using Birdeye for several years to help with our online and CRM presence, Jitender our Birdeye Manager is very good at teaching us to use the platform well.

BP

Bipin Paul

09/16/24

5 out of 5

Ridhima called and explained about the…

Ridhima called and explained about the full capabilities of Birdeye Software, It seems amazing, and she explained it simple terms so anyone could use.

LT

Liz T

09/16/24

5 out of 5

Thanks for a very informative session…

Thanks for a very informative session and very helpful.Im looking forward to our next session!

AC

adam chalmers

09/16/24

5 out of 5

Just had a great experience with the…

Just had a great experience with the support team at Birdeye! they really opened my eyes to some great features with their software that will make life easier for me.

FN

First National Ulladulla

09/16/24

5 out of 5

Very helpful

Very helpful. Great system with lots of features.

HP

Harcourts Prestige

09/13/24

5 out of 5

Birdeye have been a great help in building our business

Birdeye have been a great help in helping us build our online portfolio and i would highly recomend!

FC

Fungai Chasowa

09/13/24

5 out of 5

Ridhima was very helpful

Ridhima was very helpful, she showed interest in my business and shared very good ways of online visibility...

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].