9.6
SpotScore
BirdEye Reviews in September 2026: User Ratings, Pros & Cons
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BirdEye Reviews & Ratings
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Spotsaas Editor’s POV
The feedback on BirdEye over the past year has been overwhelmingly positive, highlighting the exceptional support provided by the team members like Ahn, Ridhima, Piyush, and others. Customers consistently praise the platform's effectiveness in boosting visibility and managing online reputation through Google reviews. The user-friendly interface and quick issue ...Read more
BirdEye pros and cons
Exceptional support team that guides users step-by-step and ensures they feel in control.
Effective Google review system that boosts business reputation with increased visibility.
Friendly and patient customer service representatives who make complex tasks easy to understand.
Quick response times and prompt assistance from the support team.
The richness of features may be overwhelming for new users without adequate support.
Limited customization options and marketplace offerings for advanced functionalities.
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Showing 111-120 out of 1957
CI
Chris Isted
09/12/24
very helpful.
Date of experience: September 12, 2024
LM
Luis M
09/11/24
"Great experience with Birdeye."
What do you like best about Birdeye? It's easy to use, and you get all the reviews in one place. I also love the feature of the auto-replies. What do you dislike about Birdeye? I like everything about Birdeye. No complaints. What problems is Birdeye solving and how is that benefiting you? Connecting different review platforms into one system.
CT
Carey Tosello
09/11/24
Great Customer Service
I have been using Birdeye for my clients for several years now and the product works well and their customer service is excellent.
AW
Auzzie Woz
09/11/24
Jintender has been really helpful
Date of experience: September 11, 2024
O
Opal
09/03/24
Birdeye or GOAT?
Birdeye has changed the foundation for our company and has allowed our team to learn new skills in the e-commerce trade. The meetings with Birdeye have been customizable to our needs and the account manager is always available to support.
JB
Josh Bonner
08/22/24
We have been using the platform for a…
We have been using the platform for a couple of days and we are already getting reviews. So far so good.
RM
Rona Magboo
08/16/24
Birdeye is a great platform not just for getting reviews...
Birdeye is a great platform for the following reasons: 1. getting reviews - the company reviews increased over the years. 2. campaigns - our campaigns went to the clients' inboxes and converted to sales. 3. social media marketing- you can schedule posts not just for Fb and IG, but you can also add Google Business Profile, Linkedin, YouTube, and TikTok in one post. If you run out of ideas, they have a built-in AI that can help you craft content for you.
FP
Fred Pandrok
08/09/24
I've been using Birdeye for a few years…
I've been using Birdeye for a few years at about 33% of its capabilities. Recently, I've been diving in deeper and really getting to know the product, and I am really impressed. Lots of great resources once you know where to look ;-)
SG
scott grabel
08/07/24
Excellent customer service
My experience with customer service was excellent
T
Tim
08/02/24
Marketing with Birdeye
So far, it's been a great experience. My on boarding went good and I'm looking forward to getting more leads through Birdeye.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].