BirdEye Reviews in June 2026: User Ratings, Pros & Cons

"Birdeye is best in the reputation business."

What do you like best about Birdeye? Ease of use. Offers both email and text links to clients. What do you dislike about Birdeye? Wish the service different office reviews for firms with multiple locations. Recommendations to others considering Birdeye: Unless you are a competitor, I highly recommend Birdeye. Easiest to use platform I've found. What problems is Birdeye solving and how is that benefiting you? Getting folks to post reviews. Very important to my future clients.

"Fast and easy process!"

What do you like best about Birdeye? User-friendly site, easy to navigate to get your review requests to individuals. What do you dislike about Birdeye? I feel this product has no flaws at this time. What problems is Birdeye solving and how is that benefiting you? We currently have no issues awaiting to be solved.

"Great Product & Phenomenal Service"

What do you like best about Birdeye? The platform is straightforward to use and connect. Dedicate a week to learn the system and focus on services your business and clients. What do you dislike about Birdeye? I don't understand why birdeye doesn't allow for a 100% white-label service. Recommendations to others considering Birdeye: Dedicate time at the beginning to understand the product. Spend time learning about the other services they have as well What problems is Birdeye solving and how ...

"I find Birdeye incredibly helpful to our business!"

What do you like best about Birdeye? I find the support team very helpful. They are always quick to respond. What do you dislike about Birdeye? I can't think of anything that I dislike. Birdeye works for our needs. What problems is Birdeye solving and how is that benefiting you? The main benefit we receive it the one on one patient interaction after they leave our office.

"Amazing Social Media Tool"

What do you like best about Birdeye? You can keep track of all your platforms in just one site. What do you dislike about Birdeye? I'd like to have more options to retarget contacts. What problems is Birdeye solving and how is that benefiting you? We can solve our bad rating issues and have a healthier online presence.

"Customer Care Manager"

What do you like best about Birdeye? It is straightforward for the customer to complete a review What do you dislike about Birdeye? I have been using Birdeye to obtain customer reviews for over two years and am still pleased! Recommendations to others considering Birdeye: You will not regret What problems is Birdeye solving and how is that benefiting you? It has helped us to gain more reviews from our customers which, continues to benefit our company.

"great system"

What do you like best about Birdeye? I like that BirdEye takes the guesswork out of getting my reviews. They email my clients without anything from me. What do you dislike about Birdeye? Nothing really to dislike. I have contacted tech support previously, and the customer service was excellent! What problems is Birdeye solving and how is that benefiting you? It is a one-stop-shop for my reviews! I can share them across my Facebook page so potential clients can see my excellent service.

"Birdeye is helpful and thorough"

What do you like best about Birdeye? I love that whenever I have a question or issue, Birdeye is responsive and follows through on their support. What do you dislike about Birdeye? I don't see anything from where I stand that is missing from Birdeye. The integrations and automation make everything simple and efficient. What problems is Birdeye solving and how is that benefiting you? We are using Birdeye for Reputation Management. There are many benefits to a platform like this and has been ...

"BirdEye Helps Get Reviews and Stay on top of SEO"

What do you like best about Birdeye? BirdEye makes managing online listing, requesting reviews, and managing reviews seamless. Making review management easy is crucial that we spend less man hours requesting them. I was surprised how much it would help add to our SEO value. Overall, it's a great value add to our business. Customer service is on point. What do you dislike about Birdeye? At first, we though it was a bit expensive due to it only 'collecting review' but we weren't using the ...

"Birdeye is a Game Changer!"

What do you like best about Birdeye? I love that all our review platforms are visible in one place where they are easily viewed and managed. And the ability to add preset responses is such a time-saver - it allows me to quickly and easily respond as reviews post and address any issues immediately. What do you dislike about Birdeye? I wish that the preset responses were accessible on the mobile app so that I can more easily respond from home or whenever I am not in front of my computer. What ...