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9.2

SpotScore

Bill.com

Bill.com Reviews in September 2026: User Ratings, Pros & Cons

Streamline your accounting and payments, hassle-free.

4.01

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Bill.com Reviews & Ratings

4.01

Very Good

Based on 601 ratings & 729 reviews

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Rating Distribution

Excellent

(426)

Very Good

(118)

Good

(28)

Poor

(32)

Terrible

(125)

Spotsaas Editor’s POV

Bill.com is a robust and highly regarded platform for managing invoicing and payments. Known for its ease of use and intuitive interface, it significantly streamlines accounts payable and receivable processes. Many users commend how Bill.com has transformed their billing workflows, saving time and providing clear visibility into invoices and payments. The ...Read more

Bill.com pros and cons

  • Automates invoicing, payments, and accounts payable processing, saving time.

  • Interface is easy to navigate for most users.

  • Integrates with financial software and tools.

  • Transparency in payment processes, with notifications and email updates for tracking invoices and payments.

  • Customer service is widely criticized for being unhelpful, difficult to reach, and over-reliant on automated support systems like chatbots.

  • Holds payments for extended periods or requires users to pay additional fees for faster transfers, leading to frustration.

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Showing 471-480 out of 729

VC

Valued Customer

06/13/22

5 out of 5

You guys are a stress remover for any…

You guys are a stress remover for any company! Thank you!!

VC

Valued Customer

06/13/22

5 out of 5

Great software

Date of experience: June 14, 2022

VC

Valued Customer

06/13/22

1 out of 5

Synch Error Hell!

Even the Bill.com technical support staff can't figure out our synch errors. Bill.com works very well on the front end reading the emailed invoice data and pretty well on the backend ACH as long as the vendors are US based. But try hooking it up to an accounting system to automate the accounting and its a total joke.

VC

Valued Customer

06/13/22

1 out of 5

Need monthly statements

Edit to say... My invoices work fine, I need a summary to print by month. Need monthly statements! I have tried this before, but I cannot Zoom, please send a different way to communicate. Thanks!

VC

Valued Customer

06/13/22

1 out of 5

Synch Error Hell!

Even the Bill.com technical support staff can't figure out our synch errors. Bill.com works very well on the front end reading the emailed invoice data and pretty well on the backend ACH as long as the vendors are US based. But try hooking it up to an accounting system to automate the accounting and its a total joke.

VC

Valued Customer

06/13/22

1 out of 5

Need monthly statements

Edit to say... My invoices work fine, I need a summary to print by month. Need monthly statements! I have tried this before, but I cannot Zoom, please send a different way to communicate. Thanks!

VC

Valued Customer

06/13/22

4 out of 5

It is very difficult to talk to a live…

It is very difficult to talk to a live person to seek help with issues

VC

Valued Customer

06/13/22

5 out of 5

Very useful

Makes paying bills and receiving payments so easy!

VC

Valued Customer

06/13/22

4 out of 5

It is very difficult to talk to a live…

It is very difficult to talk to a live person to seek help with issues

VC

Valued Customer

06/13/22

4 out of 5

It works well

It works well, I don't really have anything to say

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].