9.2
SpotScore
Bill.com Reviews in September 2026: User Ratings, Pros & Cons
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Bill.com Reviews & Ratings
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Spotsaas Editor’s POV
Bill.com is a robust and highly regarded platform for managing invoicing and payments. Known for its ease of use and intuitive interface, it significantly streamlines accounts payable and receivable processes. Many users commend how Bill.com has transformed their billing workflows, saving time and providing clear visibility into invoices and payments. The ...Read more
Bill.com pros and cons
Automates invoicing, payments, and accounts payable processing, saving time.
Interface is easy to navigate for most users.
Integrates with financial software and tools.
Transparency in payment processes, with notifications and email updates for tracking invoices and payments.
Customer service is widely criticized for being unhelpful, difficult to reach, and over-reliant on automated support systems like chatbots.
Holds payments for extended periods or requires users to pay additional fees for faster transfers, leading to frustration.
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Showing 481-490 out of 729
A
Angela
06/13/22
Bill.com has been great to use for our…
Bill.com has been great to use for our direct deposit with payroll. the only critique I have is not being able to contact anyone via phone but most of the time I do get a prompt response via email
VC
Valued Customer
06/13/22
I honestly did not get an answer to my…
I honestly did not get an answer to my question. So I will eventually figure it out.
VC
Valued Customer
06/13/22
Very useful
Makes paying bills and receiving payments so easy!
VC
Valued Customer
06/13/22
no comment
no comment today
VC
Valued Customer
06/13/22
It works well
It works well, I don't really have anything to say
VC
Valued Customer
06/13/22
Original system was much better - "upgrades" have decreased our satisfaction
A year ago I gave Bill.com 5 stars. Now we are hovering around 2.5 to 3. It used to be a perfect system, but with the "upgrades" there have been a lot of glitches, and we are less satisfied with the system. Multiple invoice pages are making the system crash, and there is no way to attach them all without going one by one, the vendors no longer see all the invoices that are included in their checks, and there have been random upgrades to vendor direct without notifying us, as well as ...
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L
Laura
06/13/22
Love this service for paying bills when…
Love this service for paying bills when they are due. Very convenient.
A
Angela
06/13/22
Bill.com has been great to use for our…
Bill.com has been great to use for our direct deposit with payroll. the only critique I have is not being able to contact anyone via phone but most of the time I do get a prompt response via email
BS
Benefits Specialist
06/13/22
Benefits Specialist
Nice and easy
VC
Valued Customer
06/13/22
no comment
no comment today
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].