9.2
Spot Score
Bill.com Reviews in June 2026: User Ratings, Pros & Cons
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Bill.com Reviews & Ratings
Spotsaas Editor’s POV
Bill.com is a robust and highly regarded platform for managing invoicing and payments. Known for its ease of use and intuitive interface, it significantly streamlines accounts payable and receivable processes. Many users commend how Bill.com has transformed their billing workflows, saving time and providing clear visibility into invoices and payments. The ...Read more
Bill.com pros and cons
Streamlines invoicing, payments, and accounts payable processes, saving users significant time and effort.
Provides a user-friendly interface that is intuitive and easy to navigate for most users.
Offers seamless integrations with financial software and tools, improving workflow efficiency.
Transparency in payment processes, with notifications and email updates for tracking invoices and payments.
Customer service is widely criticized for being unhelpful, difficult to reach, and over-reliant on automated support systems like chatbots.
Holds payments for extended periods or requires users to pay additional fees for faster transfers, leading to frustration.
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Showing 461-470 out of 725
VC
Valued Customer
06/14/22
We love Bill.com It has made our…
We love Bill.com It has made our payable process so efficient. Highly recommend.
VC
Valued Customer
06/14/22
Lacking some features
We're looking for more features that some invoicing apps have. Like sending payment receipts to customers.
VC
Valued Customer
06/14/22
Effective service provider
Date of experience: June 15, 2022
VC
Valued Customer
06/13/22
Need monthly statements
Edit to say... My invoices work fine, I need a summary to print by month. Need monthly statements! I have tried this before, but I cannot Zoom, please send a different way to communicate. Thanks!
VC
Valued Customer
06/13/22
Synch Error Hell!
Even the Bill.com technical support staff can't figure out our synch errors. Bill.com works very well on the front end reading the emailed invoice data and pretty well on the backend ACH as long as the vendors are US based. But try hooking it up to an accounting system to automate the accounting and its a total joke.
VC
Valued Customer
06/13/22
There are a few kinks with the wires…
There are a few kinks with the wires and general communication but overall solid software.
VC
Valued Customer
06/13/22
excellent- some delay in resolving…
excellent- some delay in resolving exceptions (rare) but process is sound
VC
Valued Customer
06/13/22
It works well
It works well, I don't really have anything to say
VC
Valued Customer
06/13/22
Need monthly statements
Edit to say... My invoices work fine, I need a summary to print by month. Need monthly statements! I have tried this before, but I cannot Zoom, please send a different way to communicate. Thanks!
VC
Valued Customer
06/13/22
Original system was much better - "upgrades" have decreased our satisfaction
A year ago I gave Bill.com 5 stars. Now we are hovering around 2.5 to 3. It used to be a perfect system, but with the "upgrades" there have been a lot of glitches, and we are less satisfied with the system. Multiple invoice pages are making the system crash, and there is no way to attach them all without going one by one, the vendors no longer see all the invoices that are included in their checks, and there have been random upgrades to vendor direct without notifying us, as well as ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].