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8.5

Spot Score

BigPanda - Incident Management Software

BigPanda Reviews in May 2025: User Ratings, Pros & Cons

Streamlining crisis management for faster resolution.

4

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BigPanda Reviews & Ratings

4

Very Good

Based on 90 ratings & 72 reviews

Rating Distribution

Excellent

(66)

Very Good

(4)

Good

(1)

Poor

(1)

Terible

(0)

Expert's Review

BigPanda has garnered positive reviews over the past year for its significant strengths in alert correlation, incident management, and monitoring capabilities. Users appreciate how it accelerates monitoring and alerting processes, allowing for quick root cause identification and resolution. The tool's user-friendly interface, dashboard functionalities, and ...Read more

BigPanda pros and cons

  • Provides alert correlation to quickly identify root causes, reducing resolution time.

  • User-friendly interface and dashboard for easy incident management.

  • Facilitates cross-team collaboration for managing incidents effectively.

  • Unifies incident and alert management, escalating issues efficiently.

  • Occasional bugs may cause temporary frustrations, needing timely resolutions.

  • Customization options such as report integration and calendar view may be limited.

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