8.5
Spot Score
Streamlining crisis management for faster resolution.
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BigPanda offers custom pricing plan
BigPanda has garnered positive reviews over the past year for its significant strengths in alert correlation, incident management, and monitoring capabilities. Users appreciate how it accelerates monitoring and alerting processes, allowing for quick root cause identification and resolution. The tool's user-friendly interface, dashboard functionalities, and ...Read more
Provides alert correlation to quickly identify root causes, reducing resolution time.
User-friendly interface and dashboard for easy incident management.
Facilitates cross-team collaboration for managing incidents effectively.
Unifies incident and alert management, escalating issues efficiently.
Occasional bugs may cause temporary frustrations, needing timely resolutions.
Customization options such as report integration and calendar view may be limited.
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Showing 11-20 out of 72
RD
Russ D
11/17/22
"BP saves me time"
What do you like best about BigPanda? I was able to eliminate emails in my own inbox. What do you dislike about BigPanda? The home page could be a little more customizable What problems is BigPanda solving and how is that benefiting you? Faster training and reduction of emails
RD
Russ D
11/17/22
"BP saves me time"
What do you like best about BigPanda? I was able to eliminate emails in my own inbox. What do you dislike about BigPanda? The home page could be a little more customizable What problems is BigPanda solving and how is that benefiting you? Faster training and reduction of emails
IL
Isabela L
11/15/22
"A very good tool for alerts with good capabilities"
What do you like best about BigPanda? I like its features and that it creates multiple alerts for similar issues and you can create a large number of tickets and the event manager is great too. What do you dislike about BigPanda? Currently, they do not have any faults, all very well with this great tool. What problems is BigPanda solving and how is that benefiting you? It's implemented primarily for ticketing and creating alerts, and we've had a lot of success.
IL
Isabela L
11/15/22
"A very good tool for alerts with good capabilities"
What do you like best about BigPanda? I like its features and that it creates multiple alerts for similar issues and you can create a large number of tickets and the event manager is great too. What do you dislike about BigPanda? Currently, they do not have any faults, all very well with this great tool. What problems is BigPanda solving and how is that benefiting you? It's implemented primarily for ticketing and creating alerts, and we've had a lot of success.
MA
Michele A
11/10/22
"BigPanda an easy software for the analysis and management of incidents"
What do you like best about BigPanda? It's a good tool; I like that you can easily issue tickets, and the user interface is fantastic because it feels smooth for handling, monitoring and analysis. What do you dislike about BigPanda? There is nothing negative about this tool, just a little documentation for some features. What problems is BigPanda solving and how is that benefiting you? The benefits are many, such as incident resolution, monitoring, data analysis, tracking and ticketing, all ...
Read more
LM
Lorena M
11/10/22
"AI-enabled tool for alerts and correlated events"
What do you like best about BigPanda? I like the metrics integration, and the intuitive user interface is excellent for being a bust environment offering data ingestion capabilities and a fantastic support team. What do you dislike about BigPanda? Currently, there are no faults; everything works as it should. What problems is BigPanda solving and how is that benefiting you? It is excellent for management, alerts, ticketing, complete administration in our organisation and improving productivity.
MA
Michele A
11/10/22
"BigPanda an easy software for the analysis and management of incidents"
What do you like best about BigPanda? It's a good tool; I like that you can easily issue tickets, and the user interface is fantastic because it feels smooth for handling, monitoring and analysis. What do you dislike about BigPanda? There is nothing negative about this tool, just a little documentation for some features. What problems is BigPanda solving and how is that benefiting you? The benefits are many, such as incident resolution, monitoring, data analysis, tracking and ticketing, all ...
Read more
LM
Lorena M
11/10/22
"AI-enabled tool for alerts and correlated events"
What do you like best about BigPanda? I like the metrics integration, and the intuitive user interface is excellent for being a bust environment offering data ingestion capabilities and a fantastic support team. What do you dislike about BigPanda? Currently, there are no faults; everything works as it should. What problems is BigPanda solving and how is that benefiting you? It is excellent for management, alerts, ticketing, complete administration in our organisation and improving productivity.
NK
Nitesh K
10/12/22
"It's a great AIOP tool. The features are amazing"
What do you like best about BigPanda? I love the timeline and activity tab, where we can see everything and the dashboards that we have in analytics tab it provide us more insight to the ongoing issues/activity. What do you dislike about BigPanda? I haven't faced any issues yet. So I don't have anything to dislike about Bigpanda What problems is BigPanda solving and how is that benefiting you? The alert correlation and enrichment features are more benefiting in handling our process
NK
Nitesh K
10/12/22
"It's a great AIOP tool. The features are amazing"
What do you like best about BigPanda? I love the timeline and activity tab, where we can see everything and the dashboards that we have in analytics tab it provide us more insight to the ongoing issues/activity. What do you dislike about BigPanda? I haven't faced any issues yet. So I don't have anything to dislike about Bigpanda What problems is BigPanda solving and how is that benefiting you? The alert correlation and enrichment features are more benefiting in handling our process
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
