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Bigin by Zoho CRM - CRM Software

Bigin by Zoho CRM Reviews in September 2026: User Ratings, Pros & Cons

Streamline your sales and build better relationships.

4.6

Add to compare

Starts from $7 / User / Month when Billed Yearly, also offers free forever plan

Bigin by Zoho CRM Reviews & Ratings

4.6

Excellent

Based on 243 ratings & 279 reviews

Are you using Bigin by Zoho CRM?

Rating Distribution

Excellent

(204)

Very Good

(66)

Good

(7)

Poor

(1)

Terrible

(1)

Spotsaas Editor’s POV

Bigin by Zoho CRM works best for teams under 50 people managing straightforward sales cycles. The interface requires minimal training—most users get productive within a day. Pipeline management is visual and drag-and-drop, which accelerates lead qualification. Email sync works with Gmail and Outlook. Workflow automation covers basic tasks like task assignment and ...Read more

Bigin by Zoho CRM pros and cons

  • Simple design with a short learning curve — accessible for non-technical users.

  • Pricing targets startups and small businesses with core CRM features at low cost.

  • Pipeline management and workflow automation reduce manual steps in sales processes.

  • Integrates with Google Workspace, QuickBooks, and Zapier.

  • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.

  • Lacks advanced features needed by larger enterprises or complex workflows.

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Showing 81-90 out of 279

OA

Omar A

07/30/23

5 out of 5

"Really helped streamline the sales workflow"

What do you like best about Bigin by Zoho CRM? Zoho Bigin has been a valuable asset for our sales team at Roboost! As a sales manager, I've found it instrumental in providing better oversight of our sales pipeline. With its user-friendly interface and customizable features ,and seamless integration with our existing tools, we easily track every part of the pipeline and identify any potential leaks or areas that need improvement. This has helped us address issues promptly, leading to ...

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JN

James N

07/29/23

5 out of 5

"it really helps me get the deal flow process visualized well."

What do you like best about Bigin by Zoho CRM? The visualisation of the deal process and its ease of use. What do you dislike about Bigin by Zoho CRM? Some categories should be there by default such as taxes. What problems is Bigin by Zoho CRM solving and how is that benefiting you? Analytics and better sales and project management.

JN

James N

07/29/23

5 out of 5

"it really helps me get the deal flow process visualized well."

What do you like best about Bigin by Zoho CRM? The visualisation of the deal process and its ease of use. What do you dislike about Bigin by Zoho CRM? Some categories should be there by default such as taxes. What problems is Bigin by Zoho CRM solving and how is that benefiting you? Analytics and better sales and project management.

SS

saravanakumar S

07/25/23

5 out of 5

"Bigin user friendly CRM for business"

What do you like best about Bigin by Zoho CRM? user friendly and easy to adopt, easy application What do you dislike about Bigin by Zoho CRM? More options of customizations should be added. What problems is Bigin by Zoho CRM solving and how is that benefiting you? solved the problem the tracking the customer follow-up by sales team. easy to identify and focus on customers

JS

Joao S

07/25/23

4.5 out of 5

"Very straight forward CRM for smaller business'."

What do you like best about Bigin by Zoho CRM? How easy it is to use and to get going. The interface is pretty simple in a good way. What do you dislike about Bigin by Zoho CRM? Maybe not the best options for bigger businness. What problems is Bigin by Zoho CRM solving and how is that benefiting you? Getting insights on our sales. Being able to extract valuable information from sales.

SS

saravanakumar S

07/25/23

5 out of 5

"Bigin user friendly CRM for business"

What do you like best about Bigin by Zoho CRM? user friendly and easy to adopt, easy application What do you dislike about Bigin by Zoho CRM? More options of customizations should be added. What problems is Bigin by Zoho CRM solving and how is that benefiting you? solved the problem the tracking the customer follow-up by sales team. easy to identify and focus on customers

KM

Karim M

07/20/23

4.5 out of 5

"Great for startups"

What do you like best about Bigin by Zoho CRM? Clean interface, great support, super easy to learn and use. What do you dislike about Bigin by Zoho CRM? There are some small limitations when it comes to emailing and reporting. What problems is Bigin by Zoho CRM solving and how is that benefiting you? Great tool for managing small sales teams and have entry-level salespeople learn how to use CRM systems.

NO

Niyate O

07/15/23

2.5 out of 5

"best crm"

What do you like best about Bigin by Zoho CRM? good crm convenient to use helpful and highly recomended What do you dislike about Bigin by Zoho CRM? theres not a lot to say but it needs more specs What problems is Bigin by Zoho CRM solving and how is that benefiting you? helps me sorted by having all under a roof

ND

Nidhin D

07/10/23

5 out of 5

"A sweet and simple CRM that gets the job done!"

What do you like best about Bigin by Zoho CRM? It's clean and simple to use. Instead of stuffing with a bunch of different features, they have only included ones that are super crucial and laid it out in a very intuitive way. What do you dislike about Bigin by Zoho CRM? Nothing specifically. I believe the automations can be made more robust also more personalised. For example, being able to tweak it whichever way possible, that would be great. What problems is Bigin by Zoho CRM solving and ...

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PV

PRIYAM V

07/10/23

4.5 out of 5

"Simplified CRM solution for SMBs"

What do you like best about Bigin by Zoho CRM? Bigin is power packed with the essential features required for a compact CRM. A single account gives a 360 degree view of the customers. It's 'Email-in' feature converts all incoming team emails to CI records. File Cabinet secures files & documents within begin & also generates a portal for the customers to upload their documents. Allows the users to integrate various applications such as PageSense & Zoho Survey. What do you dislike about Bigin ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].