Bigin by Zoho CRM Reviews in September 2026: User Ratings, Pros & Cons

"A sweet and simple CRM that gets the job done!"

What do you like best about Bigin by Zoho CRM? It's clean and simple to use. Instead of stuffing with a bunch of different features, they have only included ones that are super crucial and laid it out in a very intuitive way. What do you dislike about Bigin by Zoho CRM? Nothing specifically. I believe the automations can be made more robust also more personalised. For example, being able to tweak it whichever way possible, that would be great. What problems is Bigin by Zoho CRM solving and ...

"So far so good - Requested a meeting with tech support and they were very thorough"

What do you like best about Bigin by Zoho CRM? Mobile APP integration has been excellent. What do you dislike about Bigin by Zoho CRM? So much to learn it can be overwhelming but too be expected What problems is Bigin by Zoho CRM solving and how is that benefiting you? None so far

"ZOHO CRM Trial"

What do you like best about Bigin by Zoho CRM? Covers all essential categories for running and growing a business What do you dislike about Bigin by Zoho CRM? a little bit technical... I needed IT to get some things done What problems is Bigin by Zoho CRM solving and how is that benefiting you? Pulling all records needed by Customer Service team into one place... saves time, faster service to our customers

"Intuitive and Very User Friendly"

What do you like best about Bigin by Zoho CRM? We love the ease of use with this software. Our team has been able to onboard easily without needing a lot of support. We look forward to working through the different tiers to add features. What do you dislike about Bigin by Zoho CRM? The email toppers system makes it hard to have a role based email that multiple people are using. Each team member had to have their own email account, and we dont love the way incoming emails work for new ...

"Intuitive and Very User Friendly"

What do you like best about Bigin by Zoho CRM? We love the ease of use with this software. Our team has been able to onboard easily without needing a lot of support. We look forward to working through the different tiers to add features. What do you dislike about Bigin by Zoho CRM? The email toppers system makes it hard to have a role based email that multiple people are using. Each team member had to have their own email account, and we dont love the way incoming emails work for new ...

"Bigin by Zoho is a Pipeline-based CRM for smaller businesses."

What do you like best about Bigin by Zoho CRM? Instead of delivering a stripped down version of their existing Zoho CRM, Zoho decided to create an all new product suitable for small & medium sized businesses. Bigin is mobile native & hence it's optimised to run effectively on tablets & smartphones. Bigin integrates well with Microsoft Office 365. Affordable plans starting from $7 per user / month. Bigin has a crisp UI with deals, contacts, products, activities & dashboards all on the left ...

"Strong starter CRM for early businesses"

What do you like best about Bigin by Zoho CRM? Easy to use platform with all the key functionalities of a CRM that an early business needs. What do you dislike about Bigin by Zoho CRM? I was not able to remove stages that I created manually; I had to reach out to customer support and create a ticket in order to get these stages removed. What problems is Bigin by Zoho CRM solving and how is that benefiting you? Single source of truth for all customer data.

"Great CRM solution"

What do you like best about Bigin by Zoho CRM? Simple, reliable & powerful, we like it very much it adds great value to the company and managed our sales activity well What do you dislike about Bigin by Zoho CRM? nothing much on the downside of the solution What problems is Bigin by Zoho CRM solving and how is that benefiting you? it solve for us managing the sales pipeline and sales activities

"Very suitable for SME workflow. I like it"

What do you like best about Bigin by Zoho CRM? Web Forms very easy to make and integrate, and Pipeline workflow. What do you dislike about Bigin by Zoho CRM? Price model. I think it is not enough affordable for African SMEs. What problems is Bigin by Zoho CRM solving and how is that benefiting you? Easily track sales performances and keep an eye on what remains to be done.

"Affordable and easy to use CRM"

What do you like best about Bigin by Zoho CRM? Simple and easy to use. Can modify to suit your business. Not expensive What do you dislike about Bigin by Zoho CRM? Doesn't integrate to all apps, like Zoho Sign What problems is Bigin by Zoho CRM solving and how is that benefiting you? Captures sales pipeline and current engagement status for all team members centrally