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9.0

SpotScore

Bigin by Zoho CRM - CRM Software

Bigin by Zoho CRM Reviews in September 2026: User Ratings, Pros & Cons

Streamline your sales and build better relationships.

4.6

Add to compare

Starts from $7 / User / Month when Billed Yearly, also offers free forever plan

Bigin by Zoho CRM Reviews & Ratings

4.6

Excellent

Based on 243 ratings & 279 reviews

Are you using Bigin by Zoho CRM?

Rating Distribution

Excellent

(204)

Very Good

(66)

Good

(7)

Poor

(1)

Terrible

(1)

Spotsaas Editor’s POV

Bigin by Zoho CRM works best for teams under 50 people managing straightforward sales cycles. The interface requires minimal training—most users get productive within a day. Pipeline management is visual and drag-and-drop, which accelerates lead qualification. Email sync works with Gmail and Outlook. Workflow automation covers basic tasks like task assignment and ...Read more

Bigin by Zoho CRM pros and cons

  • Simple design with a short learning curve — accessible for non-technical users.

  • Pricing targets startups and small businesses with core CRM features at low cost.

  • Pipeline management and workflow automation reduce manual steps in sales processes.

  • Integrates with Google Workspace, QuickBooks, and Zapier.

  • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.

  • Lacks advanced features needed by larger enterprises or complex workflows.

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Showing 51-60 out of 279

AU

Anonymous User

09/29/23

5 out of 5

"Great CRM!!"

What do you like best about Bigin by Zoho CRM? User-friendly, useful, and powerful features that integrate seamlessly into my team's everyday workflow. Highly recommended to help you achieve your business objectives. What do you dislike about Bigin by Zoho CRM? So far, I'm pleased with with all the features it offers me and my team. What problems is Bigin by Zoho CRM solving and how is that benefiting you? It is helps us keep track of our pipeline. Our sales meetings have been more ...

Read more

AU

Anonymous User

09/29/23

4 out of 5

"Decent CRM for small business"

What do you like best about Bigin by Zoho CRM? Pre-defined templates for each business type. Ours is an educational organization, and it seems very easy to implement. What do you dislike about Bigin by Zoho CRM? We're downgrading from Zoho CRM Plus; hence, some features are missing. The email parser doesn't actually pick up attributes from email. What problems is Bigin by Zoho CRM solving and how is that benefiting you? It is helping us use the CRM features at a cost-effective price.

GS

Gagandeep S

09/25/23

5 out of 5

"Good experience with zoho bigin"

What do you like best about Bigin by Zoho CRM? Easy to use CRM, Good customer support, ease of implementation, number of features, ease of integration, frequency of use What do you dislike about Bigin by Zoho CRM? little costly could be more feasible in terms of pricing What problems is Bigin by Zoho CRM solving and how is that benefiting you? It solves very major problems like sales data management and sales pipeline management which helped me to get more hold on my customer and do more ...

Read more

JL

Javier L

09/21/23

5 out of 5

"Muy útil y práctico"

What do you like best about Bigin by Zoho CRM? Me gusta que puedo dar de alta con mucha facilidad contactos y dar seguimiento a las oportunidades; también me encanta la parte de los Formularios, p´racticamente hace de todo. What do you dislike about Bigin by Zoho CRM? Todo muy bien hasta ahora, si surgiera algo se los haré saber. What problems is Bigin by Zoho CRM solving and how is that benefiting you? Puedo consultar mi información desde cualquier lugar con un explorador web, me facilita ...

Read more

AM

Ankit M

09/19/23

3.5 out of 5

"Good Product"

What do you like best about Bigin by Zoho CRM? In built template optiona are good available What do you dislike about Bigin by Zoho CRM? Nothing yet it has all avilable feature for startup What problems is Bigin by Zoho CRM solving and how is that benefiting you? Small Program

AU

Anonymous User

09/19/23

5 out of 5

"Great software"

What do you like best about Bigin by Zoho CRM? Very easy to set up. Fantastic bit of software that allows me as a small business to track everything thats happening on all of my sites. What do you dislike about Bigin by Zoho CRM? Not much i don't like about it however the one concern is project management. Being able to track costs. What problems is Bigin by Zoho CRM solving and how is that benefiting you? Losing information!

AM

Ankit M

09/19/23

3.5 out of 5

"Good Product"

What do you like best about Bigin by Zoho CRM? In built template optiona are good available What do you dislike about Bigin by Zoho CRM? Nothing yet it has all avilable feature for startup What problems is Bigin by Zoho CRM solving and how is that benefiting you? Small Program

DM

Dalton M

09/18/23

5 out of 5

"Simple and easy to use"

What do you like best about Bigin by Zoho CRM? Most CRMs are just too much for what we want. It was really refreshing to find a simplified version but with still great features and a price that matches. What do you dislike about Bigin by Zoho CRM? Would like a little more customization for the forms. What problems is Bigin by Zoho CRM solving and how is that benefiting you? We are running admissions into a seminary and this is helping us go from a spreadsheet that is easy to get mixed up. ...

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GD

Gustavo D

09/17/23

5 out of 5

"Até o momento o melhor CRM para o meu uso"

What do you like best about Bigin by Zoho CRM? Este CRM tem uma grande simplicidade e praticidade para uso diário What do you dislike about Bigin by Zoho CRM? Até o momento não tem nada que eu não goste no CRM. What problems is Bigin by Zoho CRM solving and how is that benefiting you? Este CRM tem uma grande simplicidade e praticidade para uso diário

LE

Luis Eduardo G

09/16/23

5 out of 5

"Simple but effective"

What do you like best about Bigin by Zoho CRM? Is too easy to use, the most effective features is the deals and pipelines What do you dislike about Bigin by Zoho CRM? Limited design in forms, I think that could be more effective to export the entire html code for the forms to customize it. What problems is Bigin by Zoho CRM solving and how is that benefiting you? We are more productive managing contacts, companies and deals through out multiple pipelines in bigin

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].