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Bigin by Zoho CRM - CRM Software

Bigin by Zoho CRM Reviews in September 2026: User Ratings, Pros & Cons

Streamline your sales and build better relationships.

4.6

Add to compare

Starts from $7 / User / Month when Billed Yearly, also offers free forever plan

Bigin by Zoho CRM Reviews & Ratings

4.6

Excellent

Based on 243 ratings & 279 reviews

Are you using Bigin by Zoho CRM?

Rating Distribution

Excellent

(204)

Very Good

(66)

Good

(7)

Poor

(1)

Terrible

(1)

Spotsaas Editor’s POV

Bigin by Zoho CRM works best for teams under 50 people managing straightforward sales cycles. The interface requires minimal training—most users get productive within a day. Pipeline management is visual and drag-and-drop, which accelerates lead qualification. Email sync works with Gmail and Outlook. Workflow automation covers basic tasks like task assignment and ...Read more

Bigin by Zoho CRM pros and cons

  • Simple design with a short learning curve — accessible for non-technical users.

  • Pricing targets startups and small businesses with core CRM features at low cost.

  • Pipeline management and workflow automation reduce manual steps in sales processes.

  • Integrates with Google Workspace, QuickBooks, and Zapier.

  • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.

  • Lacks advanced features needed by larger enterprises or complex workflows.

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Showing 181-190 out of 279

AM

aldo m

08/26/22

4 out of 5

"Excellent CRM features for small company of any size"

What do you like best about Bigin by Zoho CRM? Bigin is a very intuitive application you can use to set up CRM for small company. It provides a simple method to add contacts, deals and other information. The report screen is an awesome way to see how well the company is doing. What I like best about Bigin is how well it stores the critical information you need to have at your fingertip. I like the simplicity that it offers, and it is quick to input information about contacts, deals and ...

Read more

AU

Anonymous User

08/23/22

4 out of 5

"Good experience with Bigin by Zoho CRM"

What do you like best about Bigin by Zoho CRM? Bigin by Zoho CRM is a CRM that has a good email feature What do you dislike about Bigin by Zoho CRM? Bigin by Zoho CRM is a CRM that does not have a good way to operate on scale What problems is Bigin by Zoho CRM solving and how is that benefiting you? Bigin by Zoho CRM is helping me organize my sales team funnel

AU

Anonymous User

08/23/22

4 out of 5

"Good experience with Bigin by Zoho CRM"

What do you like best about Bigin by Zoho CRM? Bigin by Zoho CRM is a CRM that has a good email feature What do you dislike about Bigin by Zoho CRM? Bigin by Zoho CRM is a CRM that does not have a good way to operate on scale What problems is Bigin by Zoho CRM solving and how is that benefiting you? Bigin by Zoho CRM is helping me organize my sales team funnel

KS

Kushal S

08/19/22

4.5 out of 5

"Very user-friendly CRM."

What do you like best about Bigin by Zoho CRM? This is a very visual software which makes it very easy to understand the progress of your company with your contacts/clients. What do you dislike about Bigin by Zoho CRM? As it is a very simple software, there are a few features that Bigin lacks - which make automation difficult as compared to an extensive CRM tool. What problems is Bigin by Zoho CRM solving and how is that benefiting you? We had a challenge with visualizing our data, ...

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RG

Ritesh G

08/19/22

5 out of 5

"Happy with Zoho Bigin!!"

What do you like best about Bigin by Zoho CRM? Zoho Bigin is one of the smart tool to manage your business leads. It helps manage our leads more efficiently thereby increasing the potential to convert the lead. What do you dislike about Bigin by Zoho CRM? We have not experienced anything sofar that we dislike about the feature. Unless we get it expericed for a longer period. We will keep posting the reviews perodically. What problems is Bigin by Zoho CRM solving and how is that benefiting ...

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AU

Anonymous User

08/19/22

5 out of 5

"Excellent Service, easy to use."

What do you like best about Bigin by Zoho CRM? Ease of use and simplicity that allows utilisation of features. What do you dislike about Bigin by Zoho CRM? For specific users this is a good service and may not be useful for heavy users. What problems is Bigin by Zoho CRM solving and how is that benefiting you? Providing simple to use and implement service

AU

Anonymous User

08/12/22

4.5 out of 5

"Best platform for start-ups & SMEs"

What do you like best about Bigin by Zoho CRM? We started using Bigin by Zoho since last month. Its a brilliant platform, especially for start-ups or SMEs who have small scale operations & don't want to spend too much on bigger platforms like Zoho CRM. Bigin is very well designed, doesn't overwhelm & is easy to setup & use. Has very good features from contact management to lead capturing, making pipelines as per requirement & even doing flow automations, to make few things happen ...

Read more

AU

Anonymous User

08/03/22

4.5 out of 5

"Good CRm for Small business owners"

What do you like best about Bigin by Zoho CRM? For someone who was using excel to manage prospects this was a great way to organise all my leads What do you dislike about Bigin by Zoho CRM? nothing. Can have more social integrations What problems is Bigin by Zoho CRM solving and how is that benefiting you? Organise my prospect flow , repository for all my sales contacts and can send mails from the crm

NH

Nicole H

08/02/22

4 out of 5

"great basic CRM"

What do you like best about Bigin by Zoho CRM? This is a great basic CRM. Simple yet effective What do you dislike about Bigin by Zoho CRM? I wish they had integration with icloud and imessage. I also wish it had the capability to have pre-configured industry-specific CRM customizations What problems is Bigin by Zoho CRM solving and how is that benefiting you? It allows me to keep all my contacts and deals in one place

NH

Nicole H

08/02/22

4 out of 5

"great basic CRM"

What do you like best about Bigin by Zoho CRM? This is a great basic CRM. Simple yet effective What do you dislike about Bigin by Zoho CRM? I wish they had integration with icloud and imessage. I also wish it had the capability to have pre-configured industry-specific CRM customizations What problems is Bigin by Zoho CRM solving and how is that benefiting you? It allows me to keep all my contacts and deals in one place

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].