Bigin by Zoho CRM Reviews in September 2026: User Ratings, Pros & Cons

"It's simple & elegant tool."

What do you like best about Bigin by Zoho CRM? Extremely organised & useful tool for businesses What do you dislike about Bigin by Zoho CRM? Call recording is not there & notification for activities not working What problems is Bigin by Zoho CRM solving and how is that benefiting you? Organisation & Smooth Execution on Leads

"Bigin is a very good CRM for small business owners"

What do you like best about Bigin by Zoho CRM? Seamless UX and pricing is also very good. What do you dislike about Bigin by Zoho CRM? Features can be more wide and integrations can be improved. What problems is Bigin by Zoho CRM solving and how is that benefiting you? It is very affordable and can easily be taught

"Used to be good now it is somewhat laggy."

What do you like best about Bigin by Zoho CRM? Pipeline view of deals and mail tracking What do you dislike about Bigin by Zoho CRM? Performance of the overall tool is getting laggy after 1 year of use. What problems is Bigin by Zoho CRM solving and how is that benefiting you? Proper deal management. It helps to keep in touch with various deals respective to their position in pipeline.

"Very good tool for managing leads as a life insurance agent"

What do you like best about Bigin by Zoho CRM? The tag feature so i know what kind of client im dealing with What do you dislike about Bigin by Zoho CRM? Sometimes the workflows dont work properly even though i set them up correctly What problems is Bigin by Zoho CRM solving and how is that benefiting you? Its solving the issue of maintaining and keeping track of hundreds of paper leads along with the data such as the last time i tried contacting a lead

"Really interesting CRM with the "Must Have" for SMEs."

What do you like best about Bigin by Zoho CRM? It is what SMEs need to facilitate and centralize their customer relationship management. I appreciate it because it is straightforward to set up and use. I connect it to The ZOHO invoice, and it is really complete. What do you dislike about Bigin by Zoho CRM? I regret that the phone option is not available in my country. I also think the free plan should offer the possibility of having at least two users. The owner and one more person on the ...

"I feel that Bigin is designed after thinking thouroughly."

What do you like best about Bigin by Zoho CRM? I found it very easy to use and learn. Hence, it makes very easy to adapt for users and eventually it becomes routine. What do you dislike about Bigin by Zoho CRM? Unfortunately Indiamart official add-on is not available with Bigin. There should be some reports feature for analysis. What problems is Bigin by Zoho CRM solving and how is that benefiting you? Managing Customers and followup. We can also keep track of team's progress

"Customer support"

What do you like best about Bigin by Zoho CRM? Bigin is very user friendly and customer support is amazing What do you dislike about Bigin by Zoho CRM? Modification of bigin to meet unique business requirements is a bit complicated What problems is Bigin by Zoho CRM solving and how is that benefiting you? managing my leads

"An Excellent Choice"

What do you like best about Bigin by Zoho CRM? User-friendliness and ease in migrating and updating data. What do you dislike about Bigin by Zoho CRM? Not a lot. Figuring how to configure the dashboard was very tasking at first. But i quickly get the gist of it the more i use it. What problems is Bigin by Zoho CRM solving and how is that benefiting you? Tracking my sales activities. Get that information in one place, where the entire sales team can work collaboratively is emmence. Would be ...

"An Excellent Choice"

What do you like best about Bigin by Zoho CRM? User-friendliness and ease in migrating and updating data. What do you dislike about Bigin by Zoho CRM? Not a lot. Figuring how to configure the dashboard was very tasking at first. But i quickly get the gist of it the more i use it. What problems is Bigin by Zoho CRM solving and how is that benefiting you? Tracking my sales activities. Get that information in one place, where the entire sales team can work collaboratively is emmence. Would be ...

"Excellent CRM features for small company of any size"

What do you like best about Bigin by Zoho CRM? Bigin is a very intuitive application you can use to set up CRM for small company. It provides a simple method to add contacts, deals and other information. The report screen is an awesome way to see how well the company is doing. What I like best about Bigin is how well it stores the critical information you need to have at your fingertip. I like the simplicity that it offers, and it is quick to input information about contacts, deals and ...