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Bigin by Zoho CRM - CRM Software

Bigin by Zoho CRM Reviews in September 2026: User Ratings, Pros & Cons

Streamline your sales and build better relationships.

4.6

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Starts from $7 / User / Month when Billed Yearly, also offers free forever plan

Bigin by Zoho CRM Reviews & Ratings

4.6

Excellent

Based on 243 ratings & 279 reviews

Are you using Bigin by Zoho CRM?

Rating Distribution

Excellent

(204)

Very Good

(66)

Good

(7)

Poor

(1)

Terrible

(1)

Spotsaas Editor’s POV

Bigin by Zoho CRM works best for teams under 50 people managing straightforward sales cycles. The interface requires minimal training—most users get productive within a day. Pipeline management is visual and drag-and-drop, which accelerates lead qualification. Email sync works with Gmail and Outlook. Workflow automation covers basic tasks like task assignment and ...Read more

Bigin by Zoho CRM pros and cons

  • Simple design with a short learning curve — accessible for non-technical users.

  • Pricing targets startups and small businesses with core CRM features at low cost.

  • Pipeline management and workflow automation reduce manual steps in sales processes.

  • Integrates with Google Workspace, QuickBooks, and Zapier.

  • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.

  • Lacks advanced features needed by larger enterprises or complex workflows.

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Showing 141-150 out of 279

AU

Anonymous User

01/08/23

4.5 out of 5

"Great lightweight system for your first CRM"

What do you like best about Bigin by Zoho CRM? Ease of setup and able to use right away. What do you dislike about Bigin by Zoho CRM? While integrations within ZOHO are good, integrations with other services are frustrating. What problems is Bigin by Zoho CRM solving and how is that benefiting you? Keeping our date in one place

LS

Lanre S

01/05/23

5 out of 5

"An awesome experience with Bigin"

What do you like best about Bigin by Zoho CRM? It's packed with great features and integrates with a host of other Zoho apps What do you dislike about Bigin by Zoho CRM? Nothing, it does exactly what i want. I would not change anything What problems is Bigin by Zoho CRM solving and how is that benefiting you? It helps me manage my customers and sales pipeline effectively

KK

Keith K

12/31/22

3.5 out of 5

"Best simple CRM for the money."

What do you like best about Bigin by Zoho CRM? Easy to use and includes all the features you need but doesn't include a million bells and whistles that you don't need. What do you dislike about Bigin by Zoho CRM? I can't log in seperately from other Zoho accounts. What problems is Bigin by Zoho CRM solving and how is that benefiting you? Introducing CRM to small businesses and solo entrepreneurs by removing the price and complexity barriers common with other CRMs.

KK

Keith K

12/31/22

3.5 out of 5

"Best simple CRM for the money."

What do you like best about Bigin by Zoho CRM? Easy to use and includes all the features you need but doesn't include a million bells and whistles that you don't need. What do you dislike about Bigin by Zoho CRM? I can't log in seperately from other Zoho accounts. What problems is Bigin by Zoho CRM solving and how is that benefiting you? Introducing CRM to small businesses and solo entrepreneurs by removing the price and complexity barriers common with other CRMs.

JM

Joshua M

12/26/22

5 out of 5

"Great experience so far"

What do you like best about Bigin by Zoho CRM? Of course, there is no perfect site and system for everyone's needs. One thing I do appreciate is they are willing to tailor their platform to my business needs while providing custom branding. What do you dislike about Bigin by Zoho CRM? Since the site offers a lot of tools I wish they had a way of explaining a bit more simple. Once you understand how everything works it is a great company for cloud base software. GREAT SaaS Site for a lot of ...

Read more

AU

Anonymous User

12/22/22

4 out of 5

"Best in Class Sales tool"

What do you like best about Bigin by Zoho CRM? There are a lot of features involved. Scheduling an event or making notes for each activity is a lifesaver. Also not to forget the different tags to assign for a set of category What do you dislike about Bigin by Zoho CRM? Nothing to dislike about currently. Also, it takes time to learn the whole tool because of its vast feature-set. What problems is Bigin by Zoho CRM solving and how is that benefiting you? It helps us to manage each prospect ...

Read more

AU

Anonymous User

12/22/22

4 out of 5

"Best in Class Sales tool"

What do you like best about Bigin by Zoho CRM? There are a lot of features involved. Scheduling an event or making notes for each activity is a lifesaver. Also not to forget the different tags to assign for a set of category What do you dislike about Bigin by Zoho CRM? Nothing to dislike about currently. Also, it takes time to learn the whole tool because of its vast feature-set. What problems is Bigin by Zoho CRM solving and how is that benefiting you? It helps us to manage each prospect ...

Read more

SB

Steve B

12/08/22

5 out of 5

"We've been using it for 4+ weeks and compared to the bigger names, BIGIN is truly for SMB's Like us."

What do you like best about Bigin by Zoho CRM? Usability is a crucial feature for us, and I've been thrust into deciding on what CRM is best for our users, and so far, for the price (key for anyone), BIGIN has it. Our support questions are typically answered within 24-48 hours, which is on the nonessential items, sooner for pressing questions. I like the email integration, drag-and-drop pipeline stages, web landing forms, social posts, etc. I know others have this, but the GUI is also ...

Read more

SB

Steve B

12/08/22

5 out of 5

"We've been using it for 4+ weeks and compared to the bigger names, BIGIN is truly for SMB's Like us."

What do you like best about Bigin by Zoho CRM? Usability is a crucial feature for us, and I've been thrust into deciding on what CRM is best for our users, and so far, for the price (key for anyone), BIGIN has it. Our support questions are typically answered within 24-48 hours, which is on the nonessential items, sooner for pressing questions. I like the email integration, drag-and-drop pipeline stages, web landing forms, social posts, etc. I know others have this, but the GUI is also ...

Read more

SG

Shekhar G

12/01/22

5 out of 5

"perfect CRM software for the startup or the small size team."

What do you like best about Bigin by Zoho CRM? I have been using this CRM platform for the last 30 days, and it's an excellent CRM platform for startups. I am delighted and suggest to all startups that before moving towards the standard plans, please use the free program, which includes all features. What do you dislike about Bigin by Zoho CRM? I don't think so there is as dislike function because everything is customized or you can customize your own. Only the social media platform should ...

Read more

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].