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Bigin by Zoho CRM - CRM Software

Bigin by Zoho CRM Reviews in September 2026: User Ratings, Pros & Cons

Streamline your sales and build better relationships.

4.6

Add to compare

Starts from $7 / User / Month when Billed Yearly, also offers free forever plan

Bigin by Zoho CRM Reviews & Ratings

4.6

Excellent

Based on 243 ratings & 279 reviews

Are you using Bigin by Zoho CRM?

Rating Distribution

Excellent

(204)

Very Good

(66)

Good

(7)

Poor

(1)

Terrible

(1)

Spotsaas Editor’s POV

Bigin by Zoho CRM works best for teams under 50 people managing straightforward sales cycles. The interface requires minimal training—most users get productive within a day. Pipeline management is visual and drag-and-drop, which accelerates lead qualification. Email sync works with Gmail and Outlook. Workflow automation covers basic tasks like task assignment and ...Read more

Bigin by Zoho CRM pros and cons

  • Simple design with a short learning curve — accessible for non-technical users.

  • Pricing targets startups and small businesses with core CRM features at low cost.

  • Pipeline management and workflow automation reduce manual steps in sales processes.

  • Integrates with Google Workspace, QuickBooks, and Zapier.

  • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.

  • Lacks advanced features needed by larger enterprises or complex workflows.

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Showing 131-140 out of 279

MA

Martin A

02/27/23

3.5 out of 5

"Great"

What do you like best about Bigin by Zoho CRM? Really helpful product. It was a really well thought-out and easy UX CRM What do you dislike about Bigin by Zoho CRM? Lack of customablity in setting times for the tasks. What problems is Bigin by Zoho CRM solving and how is that benefiting you? Reminder and creating sales pipelines

ML

Meeran l

02/27/23

5 out of 5

"Best Solution for CRM"

What do you like best about Bigin by Zoho CRM? The design of the Dashboard made my mind to use it very often, After started using this I closed more deals with ZOHO CRM What do you dislike about Bigin by Zoho CRM? It's a little tricky to understand initially. I have invested too much time using the app. What problems is Bigin by Zoho CRM solving and how is that benefiting you? Mainly with Followup. Its very easy to schedule and follow. Because of this ZOHO Bigin, I have closed my deal.

JL

José Luis G

02/23/23

5 out of 5

"Bigin el mejor CRM para emprendedores que encontré"

What do you like best about Bigin by Zoho CRM? Muy sencillo de configurar, como emprendedor encontré todo lo que necesitaba de un CRM What do you dislike about Bigin by Zoho CRM? Espero pronto tengan lista la integración con Whatsapp, sé que ya están trabajando en eso What problems is Bigin by Zoho CRM solving and how is that benefiting you? Gestión de clientes, me permite llevar un seguimiento del flujo o proceso de venta.

MC

Michel C

02/21/23

4.5 out of 5

"A very simple tool"

What do you like best about Bigin by Zoho CRM? The interface is so simplme and the price is very good by the offer What do you dislike about Bigin by Zoho CRM? The integrations are in the most with the Zoho products. But I solved this gap with zapier integration. What problems is Bigin by Zoho CRM solving and how is that benefiting you? Organizing my sales lifecicle

SR

Steve R

02/20/23

4.5 out of 5

"Bigin is a nice, light CRM"

What do you like best about Bigin by Zoho CRM? email right from the app. simple import of records. easy to edit the dashboard What do you dislike about Bigin by Zoho CRM? Don't like the hierarchy of records where Company is at the top. In my business many contacts work for the same company, but are independent contracts so they have no connection to the "company." What problems is Bigin by Zoho CRM solving and how is that benefiting you? contact management is the primary use. knowing who to ...

Read more

SK

Sohan k

02/14/23

4.5 out of 5

"Great CRM"

What do you like best about Bigin by Zoho CRM? All in one place crm activity for day to day accoun t management What do you dislike about Bigin by Zoho CRM? lacking of features to equip the product What problems is Bigin by Zoho CRM solving and how is that benefiting you? solving accounts maintenance

KZ

Kuba Z

02/04/23

5 out of 5

"Great simple tool for managing customers in small/medium b2b business"

What do you like best about Bigin by Zoho CRM? Simplicity, it just do the job with basic and super easy to use features. What do you dislike about Bigin by Zoho CRM? Not sure, till now didn't find anything that I really dislike. What problems is Bigin by Zoho CRM solving and how is that benefiting you? Easy way to track customers related activities, sales, opportunities and customer satisfaction.

AV

Allan V

01/30/23

5 out of 5

"Easy to set up and a great option for micro business"

What do you like best about Bigin by Zoho CRM? Pretty easy to set up, and it contains the important objects in a CRM, Clients, contacts, opportunities, and an editable dashboard. I liked the follow-up I got from the customer and sales team. What do you dislike about Bigin by Zoho CRM? It and out of box CRM, where you can edit fields, and add workflows the functionality is very limited, this is an excellent CRM if you have a micro or very small business, if you need to upgrade your CRM or ...

Read more

AU

Anonymous User

01/17/23

4 out of 5

"Good Tool for efficiency"

What do you like best about Bigin by Zoho CRM? Very good tool to create a work efficiency enviroment. Very intuitive, strong and responsive interface. I recommend What do you dislike about Bigin by Zoho CRM? The support team take a long time to attend the problems. What problems is Bigin by Zoho CRM solving and how is that benefiting you? Resolve the information traceability and assign the task

AU

Anonymous User

01/17/23

4 out of 5

"Good Tool for efficiency"

What do you like best about Bigin by Zoho CRM? Very good tool to create a work efficiency enviroment. Very intuitive, strong and responsive interface. I recommend What do you dislike about Bigin by Zoho CRM? The support team take a long time to attend the problems. What problems is Bigin by Zoho CRM solving and how is that benefiting you? Resolve the information traceability and assign the task

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].