Bigin by Zoho CRM Reviews in June 2026: User Ratings, Pros & Cons

"Good fit for organizations who don't want to spend fortune on a CRM"

What do you like best about Bigin by Zoho CRM? The pricing! It undercuts most of the CRMs out there. I was browsing for a good CRM for less cost and couldn't find a better fit that Bigin, it offers most of the basic features of a good CRM for the fraction of cost. What do you dislike about Bigin by Zoho CRM? There aren't too many integrations with other apps as of now. Also can't send mail merges for leads. But given the pricing, I can live without these. But the moment I break the budget ...

"Good fit for organizations who don't want to spend fortune on a CRM"

What do you like best about Bigin by Zoho CRM? The pricing! It undercuts most of the CRMs out there. I was browsing for a good CRM for less cost and couldn't find a better fit that Bigin, it offers most of the basic features of a good CRM for the fraction of cost. What do you dislike about Bigin by Zoho CRM? There aren't too many integrations with other apps as of now. Also can't send mail merges for leads. But given the pricing, I can live without these. But the moment I break the budget ...

"CRM that is quick to implement and funcionally just what a SME needs"

What do you like best about Bigin by Zoho CRM? Quick to implement, Fine Pricing, in terms of functionalities - just what a starting startups needs What do you dislike about Bigin by Zoho CRM? We are missing stronger integration with google calendar - for example sending Calendar meeting invitiation instead of ZOHO meeting What problems is Bigin by Zoho CRM solving and how is that benefiting you? BIGIN CRM is CRM with appraoch to help primarily smaller businesses and startups. Since the ...

"Simple and easy to use"

What do you like best about Bigin by Zoho CRM? Easy to use the aplication where you have everything sepatly from pipeline, contacts, company, events and activities and also have possibility to add extra fields to contact, events and pipelines. What do you dislike about Bigin by Zoho CRM? The main problem is the integration of emails with pipeline deals and not have possibility to have other contacts associated to same email on the deal. Call registration has to be made with in the app and ...

"Easy to use tool, you really need this to keep up with your customers"

What do you like best about Bigin by Zoho CRM? Its an easy to use tool to start a new business the perfect way to do it. I wish I had this kind of tool when I started it would have helped me a lot to keep more customers. What do you dislike about Bigin by Zoho CRM? Does not offer any help with the instalation, when you are new in the CRM area, there is not much help available, we started to understand a couple of weeks that were using the CRM. What problems is Bigin by Zoho CRM solving and ...

"quick setup - I was up and running in just two days!"

What do you like best about Bigin by Zoho CRM? The ready-to-use templates were also a lifesaver, saving me a lot of time and effort. Another feature I loved was the email integration and tracking - it made it much easier to keep track of my communication with clients. And last but not least, the UI of the app is by far the best I've seen in any Zoho app. What do you dislike about Bigin by Zoho CRM? 1. No calendar integration, even with Zoho Calendar 2. No lead activity tracking in ...

"Used as a Customer Success Manager for CRM purpose"

What do you like best about Bigin by Zoho CRM? Frankly I am not huge fan of Bigin I liked zoho full-fledged CRM but , Bigin has a simple interface that make it easy for small business owners to manage their customer relationships without needing any technical skills or training. What do you dislike about Bigin by Zoho CRM? Integration is bad part here, face challanges streamlining my workflows especially lifecycle-based workflows What problems is Bigin by Zoho CRM solving and how is that ...

"Effective solution for small to mid-sized business"

What do you like best about Bigin by Zoho CRM? Great tool, what worked really well for our implementation was that it integrates easily with Quickbooks our accounting software. The UI is great and there isn't too big a learning curve involved while adoption. What do you dislike about Bigin by Zoho CRM? their mobile app needs some improvement, it has limited reporting functionalities compared to the desktop app, and not all data visualizations are available in the mobile app either. What ...

"Using Bigin for Contact Management"

What do you like best about Bigin by Zoho CRM? Easy to use. Found the company module doesn't have to be sales specific What do you dislike about Bigin by Zoho CRM? Had to contact a representative to assist with dashboard set up, What problems is Bigin by Zoho CRM solving and how is that benefiting you? Bigin is a simple, easy-to-use, online solution for contact management. This is our User Case. We don't need all the other CRM attributes, we can keep these separate by navigating to the ...

"nice"

What do you like best about Bigin by Zoho CRM? its very easy to use and its easy to manage the sales What do you dislike about Bigin by Zoho CRM? ads on can be a problem not all ad ons are avaible What problems is Bigin by Zoho CRM solving and how is that benefiting you? irts solving the problem of managing my sales enquires and can help me increase sales