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SpotScore

Bigin by Zoho CRM - CRM Software

Bigin by Zoho CRM Reviews in September 2026: User Ratings, Pros & Cons

Streamline your sales and build better relationships.

4.6

Add to compare

Starts from $7 / User / Month when Billed Yearly, also offers free forever plan

Bigin by Zoho CRM Reviews & Ratings

4.6

Excellent

Based on 243 ratings & 279 reviews

Are you using Bigin by Zoho CRM?

Rating Distribution

Excellent

(204)

Very Good

(66)

Good

(7)

Poor

(1)

Terrible

(1)

Spotsaas Editor’s POV

Bigin by Zoho CRM works best for teams under 50 people managing straightforward sales cycles. The interface requires minimal training—most users get productive within a day. Pipeline management is visual and drag-and-drop, which accelerates lead qualification. Email sync works with Gmail and Outlook. Workflow automation covers basic tasks like task assignment and ...Read more

Bigin by Zoho CRM pros and cons

  • Simple design with a short learning curve — accessible for non-technical users.

  • Pricing targets startups and small businesses with core CRM features at low cost.

  • Pipeline management and workflow automation reduce manual steps in sales processes.

  • Integrates with Google Workspace, QuickBooks, and Zapier.

  • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.

  • Lacks advanced features needed by larger enterprises or complex workflows.

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Showing 101-110 out of 279

BA

Badr A

06/20/23

5 out of 5

"Great CRM solution"

What do you like best about Bigin by Zoho CRM? Simple, reliable & powerful, we like it very much it adds great value to the company and managed our sales activity well What do you dislike about Bigin by Zoho CRM? nothing much on the downside of the solution What problems is Bigin by Zoho CRM solving and how is that benefiting you? it solve for us managing the sales pipeline and sales activities

BF

Bertin F

06/20/23

5 out of 5

"Very suitable for SME workflow. I like it"

What do you like best about Bigin by Zoho CRM? Web Forms very easy to make and integrate, and Pipeline workflow. What do you dislike about Bigin by Zoho CRM? Price model. I think it is not enough affordable for African SMEs. What problems is Bigin by Zoho CRM solving and how is that benefiting you? Easily track sales performances and keep an eye on what remains to be done.

AF

Andrew F

06/20/23

5 out of 5

"Affordable and easy to use CRM"

What do you like best about Bigin by Zoho CRM? Simple and easy to use. Can modify to suit your business. Not expensive What do you dislike about Bigin by Zoho CRM? Doesn't integrate to all apps, like Zoho Sign What problems is Bigin by Zoho CRM solving and how is that benefiting you? Captures sales pipeline and current engagement status for all team members centrally

FG

Fil G

06/18/23

5 out of 5

"Bigin CRM by Zoho- A review"

What do you like best about Bigin by Zoho CRM? The interface is clean, intuitive, and user-friendly, making it easy to navigate. It has a quick learning curve and you can have it up and running efficiently in no time. Zoho's attention to user experience here is commendable. A highlight of Bigin is its seamless integration with other Zoho apps and various third-party services. This integration means it can easily fit into an existing software ecosystem, providing centralized and effective ...

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FG

Fil G

06/18/23

5 out of 5

"Bigin CRM by Zoho- A review"

What do you like best about Bigin by Zoho CRM? The interface is clean, intuitive, and user-friendly, making it easy to navigate. It has a quick learning curve and you can have it up and running efficiently in no time. Zoho's attention to user experience here is commendable. A highlight of Bigin is its seamless integration with other Zoho apps and various third-party services. This integration means it can easily fit into an existing software ecosystem, providing centralized and effective ...

Read more

MK

Manmeet K

06/17/23

4.5 out of 5

"An excellent alternative to Leadsquared and HubSpot CRM"

What do you like best about Bigin by Zoho CRM? Simple and Easy to integrate with external Apps , Whasapp through RestAPIs. Pricing is also very competetive with respect to hubspot and leadsquared. What do you dislike about Bigin by Zoho CRM? Deluge language is a simple language for integration, but if you do not know it, it can be a challenge for integration wih external apps. What problems is Bigin by Zoho CRM solving and how is that benefiting you? We created a simple partner dashboard ...

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AC

Adrian C

06/17/23

4.5 out of 5

"Awesome affordable CRM for freelancers and small business"

What do you like best about Bigin by Zoho CRM? Ease of use, best for lead management and contact management. What do you dislike about Bigin by Zoho CRM? So far, the integration requires more work. Needs to have more automation features too. What problems is Bigin by Zoho CRM solving and how is that benefiting you? I have an issue tracking leads that come in.

VS

Verma S

06/12/23

4.5 out of 5

"Affordable CRM solution for small businesses!"

What do you like best about Bigin by Zoho CRM? - Single bigin account gives 360 degree view of all the customers without any external integrations. -EmailIn feature converts all relevant team emails (with preset alias) to CI records. -Has an inbuilt file cabinet with security features. Allows us to generate unique portal links which can be shared with clients to upload files & documents which can then be shared with specific team members. -We have the option to add our own widgets by coding ...

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FP

Frederik P

06/12/23

4.5 out of 5

"Great multi tool for any organization"

What do you like best about Bigin by Zoho CRM? The CRM is user friendly and highly customizable, allowing even our case to find a CRM System that isn't full of bloat and still has the necessary tools available. What do you dislike about Bigin by Zoho CRM? Not much to dislike from my finding, the only point lacking is the translation to other languages. What problems is Bigin by Zoho CRM solving and how is that benefiting you? The CRM is allowing us to handle customer interaction faster than ...

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BP

Blessing P

06/05/23

4.5 out of 5

"Surprisingly great"

What do you like best about Bigin by Zoho CRM? It is simple and streamlined for direct use by CRM novices. What do you dislike about Bigin by Zoho CRM? Nothing I can think of right now. It could use more with colours. What problems is Bigin by Zoho CRM solving and how is that benefiting you? It helps me with my customer management and keeping track of the customers and potentials.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].