BigCommerce Reviews in June 2026: User Ratings, Pros & Cons

Solid Platform, Not Event Friendly

What do you like best? Big Commerce is a very easy to use platform that pretty much anyone would be able to use. The ability to manage 100+ products as well as 100+ promo codes is very simple and easy to manage. The front-end customization is great and anyone with a knowledge of CSS and HTML can edit the system fairly easily. It gives you the ability to add your company's feel throughout the site and makes the transition from out other CMS feel seamless. What do you dislike? As an ...

Good for trying to get your business out there

What do you like best? I like that there are templates to use and make your own website from. Bigcommerce is easy to use and I love the Free Trial when I first signed up for it. The tools, storage and built in features are great when making your own website. I am still in my trial version, but love it so far. What do you dislike? I think my most disliked option would be the pricing, it does offer a good deal for each plan, but there are other sites who offer cheaper monthly prices and ...

#2 for small to medium business ecommerce platforms

What do you like best? Bigcommerce gives you a completely complete set of e-commerce equipment “out of the field” that packs a huge punch. In our view, out of all the different e-trade developers, Bigcommerce offers the most helpful and realistic tools that you'll absolutely use – all covered as part of their monthly bundle. From integration with email newsletter gear (vehicle responders, developing coupons / advertising campaigns, unlimited product variations (e.g. unique t-blouse ...

Great for a small business like ours

I own a small setup and decided to go online with it. I approached Bigcommerce and now I have a perfect setup. The amazing part is that I can manage my business with ease.

Gamechanger

I moved over to BigCommerce after a friend recommended them. I'd had a particularly bad experience previously where I was reliant on and locked in to my tech providers, who massively underdelivered, overcharged and fudged critical reports about the state of my site. Out of desperation I built my own site with BigCommerce - no mean feat, given I had no tech skills to speak of! But it was intuitive and reasonably easy - and at the end of 4 weeks working on it (on and off, I had a site that a ...

Absolutely love Bigcommerce

Bigcommerce has been an incredible joy to work with. Yes, its not perfect and yes, there are things that I wish were different, but for the cost of the service, i've been able to almost single handedly launch and grow a successful online store. The platform has so many features that help me run my business and there are tons of integrations when I need new apps etc. The support is often incredible at any time of the day. Kudos to the Bigcommerce team.

Great fit for high revenue online sellers

Our store was one of the first customers to sign up for Bigcommerce Enterprise and we currently sell over 6 figures per month. Our first store was self-hosted on Magento then Magento Enterprise. Hosting your own store on open-source software looks like the most cost-effective way to start but the pain of constant software updates, random night time server crashes, and impossible to identify slow loading things gets old very fast.In the end we had two full time people on our team working to ...

Really happy with Bigcommerce

I have to say how happy I am with Bigcommerce, the platform is amazing and so easy to use. I had my store up and running in like an hour. The support guys are easily accessible and my success squad representative was excellent.Keep up the good work guys :

Good all-round eCommerce solution for online SME's.

What do you like best? Search Engine Optimisation (SEO is great. We were getting good results on Google even without actually implementing all the SEO features that are offered within BigCommerce. The platform is easy to implement and maintain, and pretty simple to teach to other users. Standard templates are not too bad, although you would benefit greatly from hiring a developer or at least going for a paid (responsive theme. What do you dislike? Probably my biggest gripe is that you ...

Lacks common sense and features

It's a good starter cart but as your business grows you will very quickly learn it will hold you back.In our case it's like steeping over dollars to pick up pennies.Over the last year or so I had contacted them with a number of shortcomings, the actual support is great, but they can't help you if the software was not designed for the real commerce in the 1st place.Let me give you a gleaming example: Ebay listing option allows you to list ONLY 1 image, yes....you are reading this right. In ...