BigCommerce Reviews in June 2026: User Ratings, Pros & Cons

Earn Easy Money

What do you like best? Being a large application store, I can add more advanced tools if needed like auto responders, creating coupons and a secure payment method among others. It is easy to use and setting up your online store is not even time consuming. Their support agents are there to assist you in any way possible and BigComerce has an excellent team which is taking care of hundreds of store owners throughout the world. What do you dislike? I don't have many complains from ...

Good for small business, but not as strong as Shopify

What do you like best? Makes creating an ecommerce website very easy. Do not need internal developers to create or maintain. You are likely going to want a graphic designer. Integrates well with email service providers. What do you dislike? Big Commerce has a lot of quirks. You cannot access the back end so you cannot customize checkout and there are some SEO things that require work arounds (home page does not have H1 tag. Big Commerce is not that quick with product feature releases. ...

Here's my problem with Big …

Here's my problem with Big Commerce....they reach out to me via email to sell me on their service, I tell them that I'm not interested and will never switch from my current service, so what do they do...they add me to their email list under two different email addresses. Way to start a relationship.Now I will definitely will never try their service.

BigCommerce allows scam artists to use …

BigCommerce allows scam artists to use their platform, obviously no vetting involved. I was scammed by Autel Zone on the BigCommerce no replies to my complaint. Avoid both at all costs...

Outdated and Complicated

What do you like best? It allows someone without knowledge of code to create an online store and collect payments from people. What do you dislike? If you want to customize anything, it's extremely complicated and tedious. The templating system is very old. It's difficult to find freelancers who will work with it anymore because of that. I have one customer who has been on BigCommerce for years and he's had a terrible experience even at one of the highest paying tiers. Their customer ...

Easy to Use Plug-Ins, Excellent Support, Best Site We've Had

What do you like best? The entire site is easy to use. It is the first thing we train office staff on, and is our main focus as it is our own storefront. In our capacity, it is nearly impossible to mess up and integrates with multiple APIs. What do you dislike? There are some features that really should come standard with a site like this (though we can almost always find a suitable add-on/plug-in. One of these features being the ability to upload files for customers to download. The bulk ...

Big Commerce wins big for back end management of e Commerce and more!

What do you like best? I like the ease of use and abundant management and analytical tools available in the back end of BC. I use it all day every day to manage customers, orders and products in the thousands. I just recently opened a new store with even more products and expect it to help me succeed immensely. The competition is using outdated technology and will end up in the dust. What do you dislike? I sometimes have a hard time figuring things out and don't like to have to spend so ...

Perfect Solution for Our Business

What do you like best? As a former web designer, before opening our e-commerce business I have have used several shopping cart programs. Big Commerce has created an easy to use system for businesses to get started quickly. Everything is there and Big Commerce is priced competitively. Whether you are using their telephone, chat or email support, they respond quickly with support based in the United States. They seem to really care about our business being successful. What do you dislike? ...

I LOVE BIGCOMMERCE!!!! I have used several other's that totally suck. BIG COMMERCE ROCKS!!

What do you like best? Unbelievably easy to use and understand. Plus the tools available to grow your business are amazing. Honestly they have thought of everything. For instance.....when you read directions from a payment system it talks about coding and gives you several complicated steps to set up on your ecommerce platform. BUT then you jump on over to your BigCommerce store and click twice, maybe 3 times and WHAMMO ALL DONE!! Literally BigCommerce has it all automated and does ...

Attacking our company and clients

I would not recommend BigCommerce (BigCommerce.com , they are immoral people who are attacking our company and our clients. For a better priced and better product please consider Shopify and/or Volusion.