BigCommerce Reviews in June 2026: User Ratings, Pros & Cons

Fits my business pretty well

What do you like best? Automatic synchronizing with FaceBook, Pinterest, Square. What do you dislike? Templates for subscription only have email and since it's not "required" (in BC to have first and or last name as well, templates exclude them and don't provide an easy way to include them without hacking them. On one template I was able to change a little code and include them, but not on my second one. All the experts say that capturing at least a first name and using that in the ...

BigCommerce Grows My Business

What do you like best? Our move to BigCommerce has helped our online business to grow. I like how it works, how it interfaces with Square and Mailchimp, and how I can manage my inventory. This year, our online business has doubled. What do you dislike? I think that it would be great to manage more things with less clicks. Also, I wish that I could use Mailchimp's abandoned shopping cart feature. (It's a feature that I have to pay more for. Recommendations to others considering the product ...

BigCommerce is great!

What do you like best? I highly recommend BigCommerce. It's so easy to use, and really helped me when I started building my store. I had started off on Etsy and really wanted to branch out and create my own store. I didn't know the first thing about how to start my own, and BigCommerce made it extremely easy to figure out. The layouts/themes they have available are easy to edit, and you'll have your store up and running in no time. BigCommerce was the most reasonably priced that I came ...

First Time User. Long Time User.

What do you like best? BigCommerce has been here for me and my business from the start. They are continuously rolling out new features to help build my business! What do you dislike? The only thing I dislike is not being able to properly sync my store with google analytics and adwords. I have reached out to both BigCommerce and Google and each company points there finger at the other guy. Just wish I could get some help, I need to know my ROI. Also wish I could use a Premium SSL on my ...

One Of The Better Shopping Carts On The Market.

What do you like best? Great customer support and the control panel is very easy to navigate.Nice theme templates both the free and paid versions. What do you dislike? More built social networks to link directly to my website Recommendations to others considering the product Give Big Commerce a chance I.m sure you'll be very pleased. What business problems are you solving with the product? What benefits have you realized? A reliable shopping cart that I've never experienced any problems ...

Glad we switched!

What do you like best? We are a small shop and the POS inventory integration with our Square account is the best! What do you dislike? We are still trying to figure out how to switch our custom domain from our former host to our Big Commerce website. What business problems are you solving with the product? What benefits have you realized? We were searching for a way for us to not over sell our one-of-a-kind products. We did that once with a handcrafted product, and it was a mess!

Excellent platform and customer service!

What do you like best? Their customer service is exceptional, Bryan was very helpful getting my store moved over to Bigcommerce. Includes a lot of features, very easy to use and intuitive, professional looking templates. What do you dislike? I would like the ability to customize templates more. If you have a lot of products with variations it can be a little tedious to create option sets. I wish the Ebay integration included templates to make my listings look more professional. More ...

Simple, powerful, a little limited.

What do you like best? Simple to use without a developer. Makes managing a store as a single person much simpler, rather than Magento Enterprise where making changes was very difficult. What do you dislike? A few limitations. Customization of cart guarded, grouping products / kitting doesn't exist, still adding apps, vendors, and options for payment gateways on higher converting cart style. Recommendations to others considering the product Small to medium business that needs a powerful ...

Best Ecommerce Platform - Period!

What do you like best? Unlike others, Bigcommerce does not charge transaction fees nor do they required you to use their internal merchant credit card provider. Their support is fantastic and it's 24/7. I track my site with "Site UpTime" and BC is NEVER down. I mean never. At this point, we are extremely happy with the services that they provide. What do you dislike? Vetting your App's. I would like to see a better vetting of App's inside their marketplace. Some of them are not ready for ...

10 Happy Years

What do you like best? Simplicity, I came from being a tradesman into the online world of selling with no technology skills into e-com, the Bigcom platform made this a very easy transition and as they have grown I have not had to become an IT specialist to keep up. What do you dislike? Duplicating Products, when duplicating a product that is mapped to Google Shopping, if you change its category without changing the google shopping to the new category and try and save it will delete all ...