BigCommerce Reviews in June 2026: User Ratings, Pros & Cons

Good eCommerce software

What do you like best? The support team is really great and responsive. They are very helpful and do well in updating on the status of the issues. What do you dislike? The integrations with other software/marketplaces/apps are not always smooth. For example, there are some issues connecting with the Amazon Marketplace, and there are no direct integrations to Walmart Marketplace. Recommendations to others considering the product It is great for basic eCommerce store management, but be ...

BigCommerce Gets an A+

What do you like best? Easy to use, great interface to help you along. Lots of features right out of the box. Great trial to see if this program is right for you. Getting more results from BigCommerce than I did with six months on 3D Cart. What do you dislike? Not a lot of templates to choose from without paying a premium price, Also have to pay on a higher plan to get the most features (some of which should be included on the base plan. Recommendations to others considering the product ...

Great for Enterprise Level Sites

What do you like best? BigCommerce has incredible support across the board. They truly take care of their customers and invest in those relationships. From a partner perspective it's reassuring that should I need anything I'll be able to talk to someone ready to help me out. From a client perspective there is peace of mind knowing they can always call support and receive quality help. Outside of the customer service, the platform itself is one of my favorites. Less app installations needed ...

Sturdy platform, easy to use

What do you like best? Big Commerce is a very easy-to-use platform that anyone can learn and use. Ability to manage more than 100 products, as well as 100 + promotional codes. It's simple and convenient to operate. The configuration of the interface is quite large, and anyone who knows CSS and HTML can easily edit the system. This gives you the opportunity to add the sensation of your company to the entire site and makes the transition from other CMS invisible. Excellent customer service, ...

Good for people who only require basic e-commerce website

What do you like best? It's fairly simple to use and has everything you need for a basic e-commerce website. It also allows full customization of the HTML and CSS What do you dislike? If you need to do anything complicated, like offer a prescription service, it requires using a widget, which doesn't integrate with the existing shopping cart. It also doesn't allow you to add your own html pages without creating and uploading your own theme. There's also no option for child themes. What ...

BigCommerce Review

What do you like best? I like the options that are provided. It is more economical for small businesses. What do you dislike? Ease of use - when trying to setup the store, I found that it was not a very user friendly software. Options that I needed were not available to me. I wanted to import all products, give them a different description and category, but the same price. BigCommerce did not have this as an option. What business problems are you solving with the product? What benefits ...

Great mid-tier ecommerce platform for growing companies

What do you like best? Bigcommerce customer service is beyond great. They're all based out of Austin, genuinely cool to talk with, and keep hunting down the bug/glitch until the problem is solved. Many features simply require one click, and you're on your way! Easy to use! What do you dislike? Some basic things can take a long time to fix. I.e. it took months to fix the Sales by Category report, which seems like a basic ecommerce function. Recommendations to others considering the ...

Not that user-customized, but solid

PROS & CONS What are the best aspects of this product? I am a former Miva Merchant user, and I am familiar with BigCommerce for about a year. What I didn't like about Miva was that there were too many modules, and they were seriously competing which one is more complicated than the other. They did some big time modifications, but they still didn't manage to avoid involving 3rd parties, and I really hated it. BigCommerce arrived to us as the solution for this problem, simplifying things to ...

Functional & Affordable

What do you like best? How easy it is to customize and add your own branding. The themes are current and easily customizable. You don't need any experience in coding and design. Everything is self explanatory and anyone can create an amazing site. The support team is also amazing ! What do you dislike? There is nothing really to dislike. Works and generated sales from the first few days after launch. What business problems are you solving with the product? What benefits have you ...

Wonderful platform with which nice to increase trade.

What do you like best? I can create my site as I want. I have the most open control of payments and shipping. The opportunity to drive more movement, convert more guest and with no problem selling on plural channels from a single position. What do you dislike? I don't have any bad problems with this software. I guess everything works great. Recommendations to others considering the product With this platform, you will build an amazing online store by using the latest features. You will ...