9.6
SpotScore
BigCommerce Reviews in September 2026: User Ratings, Pros & Cons
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BigCommerce offers custom pricing plan
BigCommerce Reviews & Ratings
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Spotsaas Editor’s POV
BigCommerce is a hosted ecommerce platform built for merchants who need multi-channel selling, inventory management, and order fulfillment without managing servers. The core strength is 24/7 phone and chat support—not just ticketing—which matters if you need immediate help during a product launch or inventory crisis. Site building uses a drag-and-drop editor; ...Read more
BigCommerce pros and cons
Interface is accessible to non-developers.
Customer service and support are well-regarded.
Product management tools are broad and themes are customizable.
Integrates with a wide range of third-party applications.
Marketplace selection for additional apps and connectors is limited.
Product category setup can be complicated.
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Showing 41-50 out of 617
WW
Whitney W
07/05/22
"With BigC partners and resources, you can build the ultimate ecommerce store"
What do you like best about BigCommerce? All of the Integrations available to customize your site What do you dislike about BigCommerce?
AJ
Andrew J
06/16/22
"Complete Ecommerce Platform"
What do you like best about BigCommerce? I like that BigCommerce is not open source so we don't need to employee an in-house web developer for changes and patch updates. That alone is worth considering BigCommerce!
AJ
Andrew J
06/16/22
"Complete Ecommerce Platform"
What do you like best about BigCommerce? I like that BigCommerce is not open source so we don't need to employee an in-house web developer for changes and patch updates. That alone is worth considering BigCommerce!
AJ
Andrew J
06/16/22
"Complete Ecommerce Platform"
What do you like best about BigCommerce? I like that BigCommerce is not open source so we don't need to employee an in-house web developer for changes and patch updates. That alone is worth considering BigCommerce!
AL
Anthony L
06/14/22
"Reliable eCommerce Platform"
What do you like best about BigCommerce? One thing that attracted me to BigCommerce is that it isn't open source so there aren't frequent patch updates as required by platforms like Magento. There are many plugins and apps that integrate right with BigCommerce to make for a robust experience in order management, store setup, marketing, and website customizations.
AL
Anthony L
06/14/22
"Reliable eCommerce Platform"
What do you like best about BigCommerce? One thing that attracted me to BigCommerce is that it isn't open source so there aren't frequent patch updates as required by platforms like Magento. There are many plugins and apps that integrate right with BigCommerce to make for a robust experience in order management, store setup, marketing, and website customizations.
AL
Anthony L
06/14/22
"Reliable eCommerce Platform"
What do you like best about BigCommerce? One thing that attracted me to BigCommerce is that it isn't open source so there aren't frequent patch updates as required by platforms like Magento. There are many plugins and apps that integrate right with BigCommerce to make for a robust experience in order management, store setup, marketing, and website customizations.
AC
Ashley C
06/08/22
"Highly Recommend BigCommerce"
What do you like best about BigCommerce? Beyond the SAAS platform capabilities, my experience with BigCommerce has been incredible especially due to the team of resources they provide - from the excellent trainers to the success managers who truly have your back. I could not ask for a better team of people to support the successful launch and ongoing growth of my business.
AC
Ashley C
06/08/22
"Highly Recommend BigCommerce"
What do you like best about BigCommerce? Beyond the SAAS platform capabilities, my experience with BigCommerce has been incredible especially due to the team of resources they provide - from the excellent trainers to the success managers who truly have your back. I could not ask for a better team of people to support the successful launch and ongoing growth of my business.
AC
Ashley C
06/08/22
"Highly Recommend BigCommerce"
What do you like best about BigCommerce? Beyond the SAAS platform capabilities, my experience with BigCommerce has been incredible especially due to the team of resources they provide - from the excellent trainers to the success managers who truly have your back. I could not ask for a better team of people to support the successful launch and ongoing growth of my business.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].