9.6
SpotScore
BigCommerce Reviews in September 2026: User Ratings, Pros & Cons
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BigCommerce offers custom pricing plan
BigCommerce Reviews & Ratings
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Spotsaas Editor’s POV
BigCommerce is a hosted ecommerce platform built for merchants who need multi-channel selling, inventory management, and order fulfillment without managing servers. The core strength is 24/7 phone and chat support—not just ticketing—which matters if you need immediate help during a product launch or inventory crisis. Site building uses a drag-and-drop editor; ...Read more
BigCommerce pros and cons
Interface is accessible to non-developers.
Customer service and support are well-regarded.
Product management tools are broad and themes are customizable.
Integrates with a wide range of third-party applications.
Marketplace selection for additional apps and connectors is limited.
Product category setup can be complicated.
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Showing 31-40 out of 617
AU
Anonymous User
07/31/22
"Great platform for B2B"
What do you like best about BigCommerce? Similar to Shopify but MUCH better for B2B features. Many more features out-of-the-box. We can get by with far fewer apps than Shopify. Great customization options. The basic version does many of the things Shopify Plus does, at much less cost. Avalara works with all versions.
AU
Anonymous User
07/31/22
"Great platform for B2B"
What do you like best about BigCommerce? Similar to Shopify but MUCH better for B2B features. Many more features out-of-the-box. We can get by with far fewer apps than Shopify. Great customization options. The basic version does many of the things Shopify Plus does, at much less cost. Avalara works with all versions.
CS
Chetan S
07/28/22
"One stop solution to run an e-commerce business"
What do you like best about BigCommerce? The ease of configuring store or discount offers What do you dislike about BigCommerce?
CS
Chetan S
07/28/22
"One stop solution to run an e-commerce business"
What do you like best about BigCommerce? The ease of configuring store or discount offers What do you dislike about BigCommerce?
CS
Chetan S
07/28/22
"One stop solution to run an e-commerce business"
What do you like best about BigCommerce? The ease of configuring store or discount offers What do you dislike about BigCommerce?
NK
Niko K
07/05/22
"Robust and Modern e-Commerce Platform"
What do you like best about BigCommerce? BigCommerce offers a lot of out-of-the-box features that our business needs for our day-to-day operations. What doesn't come with BigCommerce is often available as an add-on (app) and it easily integrates with other software such as ShipperHQ, ShipStation, QuickBooks, etc.
NK
Niko K
07/05/22
"Robust and Modern e-Commerce Platform"
What do you like best about BigCommerce? BigCommerce offers a lot of out-of-the-box features that our business needs for our day-to-day operations. What doesn't come with BigCommerce is often available as an add-on (app) and it easily integrates with other software such as ShipperHQ, ShipStation, QuickBooks, etc.
WW
Whitney W
07/05/22
"With BigC partners and resources, you can build the ultimate ecommerce store"
What do you like best about BigCommerce? All of the Integrations available to customize your site What do you dislike about BigCommerce?
NK
Niko K
07/05/22
"Robust and Modern e-Commerce Platform"
What do you like best about BigCommerce? BigCommerce offers a lot of out-of-the-box features that our business needs for our day-to-day operations. What doesn't come with BigCommerce is often available as an add-on (app) and it easily integrates with other software such as ShipperHQ, ShipStation, QuickBooks, etc.
WW
Whitney W
07/05/22
"With BigC partners and resources, you can build the ultimate ecommerce store"
What do you like best about BigCommerce? All of the Integrations available to customize your site What do you dislike about BigCommerce?
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].