9.6
Spot Score
BigCommerce Reviews in June 2026: User Ratings, Pros & Cons
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BigCommerce offers custom pricing plan
BigCommerce Reviews & Ratings
Spotsaas Editor’s POV
BigCommerce shines as a comprehensive ecommerce platform with a plethora of strengths. Users appreciate its intuitive site-building tools, robust product management capabilities, and seamless order processing. The platform's standout feature is its exceptional customer service, with real human support that's knowledgeable and responsive. BigCommerce's ...Read more
BigCommerce pros and cons
Intuitive and easy to use, even for non-developers.
Excellent customer service and support.
Robust product management tools and customizable themes.
Seamless integration with various third-party applications.
Limited selection in Marketplace for additional apps and connectors.
Some aspects like product categories can be complicated to set up.
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Showing 401-410 out of 617
JL
jason lewis
02/28/19
Been here for long time very good place
Been here for long time very good place
AS
AUSTiC Shop
02/28/19
Excellent marketplace engine
Excellent marketplace engine. Love it every bit of innovation. Keep up good work.
J
Jan
02/28/19
Excellent and knowledgeable customer…
Excellent and knowledgeable customer service.
R
Robert
02/28/19
They're customer service is really good.
They're customer service is really good.
M
Martha
02/28/19
Love the chat help.
Love the chat help.
A
Anonymous
02/28/19
Very user friendly
What do you like best? I like the preset themes that are easily customized. There are lots of options and anyone should be able to find one that suites their needs. Anyone can customize one of the preset websites. What do you dislike? Image upload speed is a little slow. Also when deleting an image it takes far too long for such a simple task. And no, it's not my computer. Also, there are occasional internal issues with the Big Commerce platform. Sometimes I cannot login or the system ...
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R
Robert
02/28/19
Royal Mail Integration is flawed
Royal Mail Integration is flawed. As far as I can tell it has been for a while. You can't get accurate shipping prices, e.g. for large letter. Have asked them many times to fix, with no response other than they know about it and might fix it one day.
CA
Cats and Synths
02/28/19
Pretty good system overall, but they don't really care about the small people.
So far, one of the best experiences in terms of payment fees (aka: none, just a monthly fee, based on revenue for startups. Cheaper in fees than some other platforms, but the extensions leave a bit to be desired and can add up to be a lot more than going with a competitor. Do your math before you sign up!!!Some pretty good integrations/extensions, and some terrible ones that just don't work well (probably not their fault, but basic things like cross-selling items or "buy a and b together to ...
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A
Alex
02/28/19
Almost perfect (but not quite)
BigCommerce is almost perfect, but not quite. There are a few things they could improve on to get my 5 stars. Most are just little tweaks to make the seller's life easier. The loading speed is great, but the first byte is a problem. The SEO is much better than Shopify, but they haven't implemented a guiding character count next to the SEO Title and Description. 3rd party apps are helpful, but integrations are sometimes a little choppy.All in all, I am happy with Bigcommerce
V
Vladimir
02/28/19
Bigcommerce is an impressive Cart and…
Bigcommerce is an impressive Cart and CMS system. It plays nice with designers and developers allowing almost total control of the design and feel of ones ecommerce website. It's simple to use and has one of the best uptime track records. Only improvement would be improving email design and develop capabilities, otherwise this would be 5 stars.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].