9.6
Spot Score
BigCommerce Reviews in June 2026: User Ratings, Pros & Cons
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BigCommerce offers custom pricing plan
BigCommerce Reviews & Ratings
Spotsaas Editor’s POV
BigCommerce shines as a comprehensive ecommerce platform with a plethora of strengths. Users appreciate its intuitive site-building tools, robust product management capabilities, and seamless order processing. The platform's standout feature is its exceptional customer service, with real human support that's knowledgeable and responsive. BigCommerce's ...Read more
BigCommerce pros and cons
Intuitive and easy to use, even for non-developers.
Excellent customer service and support.
Robust product management tools and customizable themes.
Seamless integration with various third-party applications.
Limited selection in Marketplace for additional apps and connectors.
Some aspects like product categories can be complicated to set up.
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Showing 391-400 out of 617
J
John
02/28/19
BC is most excellent!!
BC has the most excellent customer service I have found anywhere! They are available 24/7 and on holidays. Plus they know the answers to your questions. If they don't know they find out and get back to you very quickly. Platform is easy to use. i have done significant customization on one of my sites. That was easy to implement as well. You can't go wrong if you set up a website on BC!!!
B
Brian
02/28/19
Flawless execution of ecommerce
Flawless execution of ecommerce. Couldn't be more simple. Far more features than one could possibly need.Excellent support when needed as well.
MA
Marty A
02/28/19
Very easy platform to build on
Very easy platform to build on. If you do have a question, their tech support is second to none.
T
Trevor
02/28/19
Easy to use
Easy to use! Great Support.
S
Scott
02/28/19
1 Star as they have had an issue with…
1 Star as they have had an issue with code and wont give a deadline for repairs and will only say its being looked at. meanwhile we have a store down and are on the cusp of losing clients.
H
Hani
02/28/19
Pricing
Pricing. Someone has to call me back, left a voicemail and sent a contact form.
CK
Chris K.
02/28/19
Good platform for basic functionality
Good platform for basic functionality, but unfortunately, very slow resolution on very fundamental issues (closing out Paypal payment shipments as "shipped", almost no Ebay/Amazon native integration for larger catalogs.
J
Jim
02/28/19
Excellent customer support
Excellent customer support. CMS is pretty easy to use. Template options are good.
C
Carlos
02/28/19
I miss Brazil payment gateways
I miss Brazil payment gateways, the rest is awesome.
U
Umesh
02/28/19
Very good experience over all
Very good experience over all . Great inbuilt features , all inclusive with them price I've paid. Good pricing a small business can afford .
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].