9.6
Spot Score
BigCommerce Reviews in June 2026: User Ratings, Pros & Cons
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BigCommerce offers custom pricing plan
BigCommerce Reviews & Ratings
Spotsaas Editor’s POV
BigCommerce shines as a comprehensive ecommerce platform with a plethora of strengths. Users appreciate its intuitive site-building tools, robust product management capabilities, and seamless order processing. The platform's standout feature is its exceptional customer service, with real human support that's knowledgeable and responsive. BigCommerce's ...Read more
BigCommerce pros and cons
Intuitive and easy to use, even for non-developers.
Excellent customer service and support.
Robust product management tools and customizable themes.
Seamless integration with various third-party applications.
Limited selection in Marketplace for additional apps and connectors.
Some aspects like product categories can be complicated to set up.
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Showing 371-380 out of 617
J
Jennifer
03/04/19
BC is easy to use and offers good tech…
BC is easy to use and offers good tech support 24 hours!
Z
Zaach
03/03/19
Been billing me for months without…
Been billing me for months without having access to my site.No replies when I try to cancel the service.
L
Lisa
03/03/19
The individual that helped me was…
The individual that helped me was friendly and extremely helpful.
M
Michael
03/01/19
We have been using BigCommerce for over…
We have been using BigCommerce for over 2 years now, and they have some of the best customer service and support out there. Anytime we have had any kind of platform problem their techs quickly jumped on the problem and had it solved for us in less than 24 hours in most cases. It is a good stable platform in the USA, which is also a big plus for us. I would highly recommend BigCommerce to anyone who is considering a business in e-commerce.
R
Raj
03/01/19
Excellent
Excellent. Sorted out our problem with secure siteTHANKS
J
J.B.
03/01/19
Good experience
Good experience, but missing some features that should be basic.
J
Jon
03/01/19
Excellent
Customisable, versatile, reliable.
VA
Violet and Company Incense
03/01/19
I would recommend Big Commerce as a…
I would recommend Big Commerce as a host-lots of uptime, good user interface and great support.
CP
Charles Pollard
03/01/19
I have found BigCommerce works well . . .
I have found BigCommerce to be an excellent provider of my eCommerce website, everything works as it should and it is very scalable to suit my growing use.BigCommerce websites are easy to use, add products, change prices, position on page, add pages, add photos and many other necessary tasks. Made need a little help to set up payment gateways and other things, but generally once up and running even a non techy like me can do the regular updateing and additions with minimal fuss!
M
Martin
03/01/19
Monthly fee is ok
Monthly fee is ok, next step up is too high costNot enough web editors at reasonable prices in my areaUnable to close store for vacation without losing out on google search
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].