NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

9.6

Spot Score

BigCommerce - Ecommerce Software

BigCommerce Reviews in June 2026: User Ratings, Pros & Cons

Powering your online store success.

3.7

Add to compare

BigCommerce offers custom pricing plan

Get Pricing Details

BigCommerce Reviews & Ratings

3.7

Very Good

Based on 617 reviews

Rating Distribution

Excellent

(300)

Very Good

(107)

Good

(50)

Poor

(26)

Terible

(134)

Spotsaas Editor’s POV

BigCommerce shines as a comprehensive ecommerce platform with a plethora of strengths. Users appreciate its intuitive site-building tools, robust product management capabilities, and seamless order processing. The platform's standout feature is its exceptional customer service, with real human support that's knowledgeable and responsive. BigCommerce's ...Read more

BigCommerce pros and cons

  • Intuitive and easy to use, even for non-developers.

  • Excellent customer service and support.

  • Robust product management tools and customizable themes.

  • Seamless integration with various third-party applications.

  • Limited selection in Marketplace for additional apps and connectors.

  • Some aspects like product categories can be complicated to set up.

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 321-330 out of 617

M

Micaël

03/06/19

5 out of 5

Best Website Builder Platform Ever

Best Website Builder Platform Ever! Very complete, I do recommend BigCommerce for any Business size :

D

Darryl

03/06/19

5 out of 5

Great platform

Great platform. Performs as promised. Very good customer service.

T

Troy

03/06/19

5 out of 5

Have been with Big Commerce for about 4…

Have been with Big Commerce for about 4 years now. Did a lot of research before choosing them and I'm glad I did.

M

Michael

03/06/19

2 out of 5

I'm leaving Big Commerce

Just found out that my site is so slow it could barely be worst. Two years ago I had my site refreshed for Big Commerce, now I find out Big Commerce is no longer supporting the original theme I started with. This was called their Blueprint theme and now they are supporting a stencil theme. This means everybody had to spend $2-$6000 to upgrade their site!! I pay $70 a month for the last 4 years and now I received a quote of $5000 to upgrade my site! Just so I can have the pleasure of having ...

Read more

D

Daryl

03/06/19

5 out of 5

Excellent

Excellent, great on line shopping, they are working for you all the time to finish that sale off.

M

Marcia

03/06/19

5 out of 5

Loved having this site for the past 7…

Goodnighties SleepwearLoved having this site for the past 7 years. Excellent technical real people support. No dumb questions. Easy to get to a real personand great support and notifications if website has a problem.

LD

Liz D.

03/06/19

5 out of 5

I find this very easy to use and it…

I find this very easy to use and it does everything I want it to do. Tech support is also good.

L

LORRAINE

03/06/19

5 out of 5

Very happy so far

Very happy so far. Excellent service.

OL

Owner LCC

03/06/19

5 out of 5

BIG C is the best!

BIG C is the best!

J

Jenneh

03/06/19

5 out of 5

The Best

The Best! I am not a tech savvy person but appreciate all the bells and whistles offered by Big Commerce. I am learning the various features little by little and excited when I learn a new feature. Thanks so much for putting my little know how to work for me.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Grow your pipeline with buyers who are already looking for you

254,000+ buyers use Spotsaas every month to evaluate and shortlist software. Get in front of them — for free, or with a managed growth plan built around your category.