9.6
SpotScore
BigCommerce Reviews in September 2026: User Ratings, Pros & Cons
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BigCommerce offers custom pricing plan
BigCommerce Reviews & Ratings
Are you using BigCommerce?
Spotsaas Editor’s POV
BigCommerce is a hosted ecommerce platform built for merchants who need multi-channel selling, inventory management, and order fulfillment without managing servers. The core strength is 24/7 phone and chat support—not just ticketing—which matters if you need immediate help during a product launch or inventory crisis. Site building uses a drag-and-drop editor; ...Read more
BigCommerce pros and cons
Interface is accessible to non-developers.
Customer service and support are well-regarded.
Product management tools are broad and themes are customizable.
Integrates with a wide range of third-party applications.
Marketplace selection for additional apps and connectors is limited.
Product category setup can be complicated.
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Showing 321-330 out of 617
M
Micaël
03/06/19
Best Website Builder Platform Ever
Best Website Builder Platform Ever! Very complete, I do recommend BigCommerce for any Business size :
D
Darryl
03/06/19
Great platform
Great platform. Performs as promised. Very good customer service.
T
Troy
03/06/19
Have been with Big Commerce for about 4…
Have been with Big Commerce for about 4 years now. Did a lot of research before choosing them and I'm glad I did.
M
Michael
03/06/19
I'm leaving Big Commerce
Just found out that my site is so slow it could barely be worst. Two years ago I had my site refreshed for Big Commerce, now I find out Big Commerce is no longer supporting the original theme I started with. This was called their Blueprint theme and now they are supporting a stencil theme. This means everybody had to spend $2-$6000 to upgrade their site!! I pay $70 a month for the last 4 years and now I received a quote of $5000 to upgrade my site! Just so I can have the pleasure of having ...
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D
Daryl
03/06/19
Excellent
Excellent, great on line shopping, they are working for you all the time to finish that sale off.
M
Marcia
03/06/19
Loved having this site for the past 7…
Goodnighties SleepwearLoved having this site for the past 7 years. Excellent technical real people support. No dumb questions. Easy to get to a real personand great support and notifications if website has a problem.
LD
Liz D.
03/06/19
I find this very easy to use and it…
I find this very easy to use and it does everything I want it to do. Tech support is also good.
L
LORRAINE
03/06/19
Very happy so far
Very happy so far. Excellent service.
OL
Owner LCC
03/06/19
BIG C is the best!
BIG C is the best!
J
Jenneh
03/06/19
The Best
The Best! I am not a tech savvy person but appreciate all the bells and whistles offered by Big Commerce. I am learning the various features little by little and excited when I learn a new feature. Thanks so much for putting my little know how to work for me.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].