9.6
Spot Score
BigCommerce Reviews in June 2026: User Ratings, Pros & Cons
Powering your online store success.
Add to compare
BigCommerce offers custom pricing plan
BigCommerce Reviews & Ratings
Spotsaas Editor’s POV
BigCommerce shines as a comprehensive ecommerce platform with a plethora of strengths. Users appreciate its intuitive site-building tools, robust product management capabilities, and seamless order processing. The platform's standout feature is its exceptional customer service, with real human support that's knowledgeable and responsive. BigCommerce's ...Read more
BigCommerce pros and cons
Intuitive and easy to use, even for non-developers.
Excellent customer service and support.
Robust product management tools and customizable themes.
Seamless integration with various third-party applications.
Limited selection in Marketplace for additional apps and connectors.
Some aspects like product categories can be complicated to set up.
Filter results
Sort by :
Showing 311-320 out of 617
R
Robert
03/06/19
Add Sales Tax RATE to the BC invoice
Avalara Tax doesn't always have the correct Sales Tax for California. I had to check the Sales Tax rate that Avalara Tax charged for a sale in San Diego, CA and found that they were applying a tax rate 1% higher than the CDTFA states in their tax chart.I have asked several times for the sales tax RATE to be printed on the BC Invoice and always get told it is not important. I do not use BC for my accounting as I also do on-site sales that have to be accounted for when doing Sales Tax ...
Read more
L
Lee
03/06/19
Difficult to use and problems not being resolved
There is issue with my website layout I brought up years ago and it was never fixed.Its annoying having to constantly change passwords.Designing a regular page without products for sale is very difficult.Cant figure out how to get year end reports or spread sheets so have to add it up manually. Would not recommend.
A
Aldo
03/06/19
Bad Support team.
Un punto bueno es que tiene un precio aceptable. Pero el punto más negativo es su soporte técnico. No existe soporte tecnico en español. Al personal le falta empatía. Su trabajo parece ser enviar copias de lo que existe en la página de ayuda de bigcommerce. No todo el mundo entiende los términos que usan en la página de Ayuda. Le falta corazón para ayudar a resolver los problemas del usuario hasta llegar la solución. Seria bueno que tengan un teléfono en español para guiar paso a paso al ...
Read more
L
Les
03/06/19
customer service has always been very…
customer service has always been very helpful
A
Arghno
03/06/19
Reliable
Reliable, securely, easy operation, Recommend who want to do online business.
C
Cory
03/06/19
Excellent
Excellent – no reservations, I would recommend this company to anyone.
R
Rahul
03/06/19
Good stable platform that does its job well
Good stable offering. We've used it for 2 years and we're happy with it. However we'd love the if the following functionalities were to be integrated:1. Custom set prices in multiple currencies without using the inbuilt currency converter2. More apps on the app market.
R
Rupert
03/06/19
we are happy with Big Commerce but as a…
we are happy with Big Commerce but as a small eCommerce users we still require some of the features only offered to Enterprise but are unable to afford these. Also changes to the product details means we need to fully set up all the scripting for these. In the past this was done as part of the set up and we could cut and paste details.
E
Engin
03/06/19
Excellent platform
Works well, continuously improved, excellent customer / technical support.
M
Margaret
03/06/19
Reliable, Professional Support Team
We appreciate being able to talk directly to a BigCommerce representative when we have questions. The BigCommerce support system is reliable and professional.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].