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9.6

Spot Score

BigCommerce - Ecommerce Software

BigCommerce Reviews in June 2026: User Ratings, Pros & Cons

Powering your online store success.

3.7

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BigCommerce offers custom pricing plan

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BigCommerce Reviews & Ratings

3.7

Very Good

Based on 617 reviews

Rating Distribution

Excellent

(300)

Very Good

(107)

Good

(50)

Poor

(26)

Terible

(134)

Spotsaas Editor’s POV

BigCommerce shines as a comprehensive ecommerce platform with a plethora of strengths. Users appreciate its intuitive site-building tools, robust product management capabilities, and seamless order processing. The platform's standout feature is its exceptional customer service, with real human support that's knowledgeable and responsive. BigCommerce's ...Read more

BigCommerce pros and cons

  • Intuitive and easy to use, even for non-developers.

  • Excellent customer service and support.

  • Robust product management tools and customizable themes.

  • Seamless integration with various third-party applications.

  • Limited selection in Marketplace for additional apps and connectors.

  • Some aspects like product categories can be complicated to set up.

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Showing 231-240 out of 617

UI

User in Apparel & Fashion

08/10/19

5 out of 5

Bigcommerce is great!

What do you like best? I love that it connects to our website, so when something sells it automatically alerts us and we take it off the floor to ship to the customer. What do you dislike? I wish it also connected and “talked to” our other system springboard. Recommendations to others considering the product: It is great for your online business! What problems are you solving with the product? What benefits have you realized? Our website is relatively new for the store so ...

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SO

Susan O

08/09/19

4 out of 5

Has all of the e-commerce features we need and good customer support

What do you like best? The interface is simple enough to use for most of our team members. We can find things quick and easily to help us manage our accounts for efficiently. I like that BigCommerce is used by many top companies, as illustrated by the listing on their website. If BigCommerce is good enough for many of those companies, then I feel that it is a reliable platform for us to use. I don't understand all the intricacies involved with e-commerce, so just knowing that BigCommerce ...

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G

Graham

08/07/19

1 out of 5

I used to love Big Commerce

I used to love Big Commerce and as well as having my own websites I was a partner and set up BC sites for others. Regrettably, as they have grown their attitude and offering have deteriorated hugely. Some features of the site are broken and have been for months, with support just repeating that they are working on it. Other features which have been around for years remain bug ridden.As mentioned elsewhere, the other issue is that as your business grows the amount you pay leaps hugely - sell ...

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A

Anonymous

08/02/19

4 out of 5

BigCommerce is a professional e-commerce solution that's not too difficult to use

What do you like best? That is great to have our online stores on BigCommerce integrated with several social networks like Facebook, foreign trading platforms like Shopping.com, PriceGrabber, and others, as well as the eBay auction. This solution supports mobile commerce, that is, it is correctly displayed on divergent platforms like Palm Pre or Blackberry mobile devices. The most distinguishing feature for us is the program’s various built-in design templates, as well as full ...

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JK

Jesse K

08/02/19

4 out of 5

BigCommerce is a professional e-commerce solution that's not too difficult to use

What do you like best? That is great to have our online stores on BigCommerce integrated with several social networks like Facebook, foreign trading platforms like Shopping.com, PriceGrabber, and others, as well as the eBay auction. This solution supports mobile commerce, that is, it is correctly displayed on divergent platforms like Palm Pre or Blackberry mobile devices. The most distinguishing feature for us is the program’s various built-in design templates, as well as full ...

Read more

A

Anonymous

07/31/19

4 out of 5

Agile, secure and automated e-coomerce with Bigcommerce

What do you like best? BigCommerce is a fully flexible e-commerce platform that allows you to sell any kind of goods / products. You can sell from physical products like electronics as well as "virtual" products like pdf, handouts, web courses, travel and everything, bigcommerce works very well with any of these lines. What do you dislike? I wish we could be able to customize the columns in the backend product listing so we could choose the information that is most useful to display on ...

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A

Anonymous

07/29/19

5 out of 5

BigCommerce is easy and organized

What do you like best? The all in one dashboard is amazing. Having all your customers info, order info, all products is exactly what you want and need as an eCommerce store. What do you dislike? There are some limitations with the templates that are provided. You can always get the creator of the templates to make some custom changed to fit your needs but can get a bit pricey. Recommendations to others considering the product: BigCommerce is perfect for running your eCommerce store. ...

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A

Anonymous

07/26/19

4 out of 5

BigCommerce is a professional e-commerce solution that's not too difficult to use

What do you like best? That is great to have our online stores on BigCommerce integrated with several social networks like Facebook, foreign trading platforms like Shopping.com, PriceGrabber, and others, as well as the eBay auction. This solution supports mobile commerce, that is, it is correctly displayed on divergent platforms like Palm Pre or Blackberry mobile devices. The most distinguishing feature for us is the program’s various built-in design templates, as well as full ...

Read more

CH

Christina Hinks

07/25/19

1 out of 5

Unbelievably horrible service.

Unbelievably horrible service.I pay the company for website hosting and services provided such as sales channel management. (ie: Amazon and EbayFor the last month, my channel management has been disconnecting from Amazon- causing oversells, shortages, and a mandatory biweekly HAND COUNT of over 300 skus. It's expensive and time-consuming.This issue has been brought to bigcommerce's attention and escalaed twice this past month. The response to the issue is "we know it's an issue, thanks for ...

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A

Anonymous

07/22/19

5 out of 5

BigCommerce Review

What do you like best? The BigCommerce stage gives us influence for custom choices, so we can feel like we can make plans and designs that are totally accommodated our vision. The real shopping knowledge and installment preparing is inconceivably smooth and for the most part without mistake. The online store instruments are anything but difficult to explore and utilize. BigCommerce has an easy to understand plan and exceptionally itemized pursuit channels. Something else I like is that ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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