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8.7

SpotScore

Bench

Bench Reviews in September 2026: User Ratings, Pros & Cons

DISCONTINUED

Simplify your business bookkeeping with Bench.

4.8

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Bench Reviews & Ratings

4.8

Excellent

Based on 774 ratings & 854 reviews

Are you using Bench?

Rating Distribution

Excellent

(773)

Very Good

(50)

Good

(10)

Poor

(4)

Terrible

(17)

Spotsaas Editor’s POV

Bench Accounting is best suited for small business owners who can commit to a monthly subscription starting around $150–$400 depending on transaction volume. Before shortlisting, verify that your bank and payment processors are in Bench's integration list—while coverage is broad, some regional or niche payment systems may not sync automatically, requiring manual ...Read more

Bench pros and cons

  • Dedicated bookkeepers offer personalized financial support and handle tasks promptly.

  • Onboarding is straightforward and the interface reduces the complexity of bookkeeping and tax filing for small business owners.

  • Automates transaction categorization and integrates payment accounts for real-time financial visibility.

  • Detailed financial reports and performance data are available for business decision-making.

  • Costs may be a concern for startups or businesses with tight budgets.

  • Some users may feel the service requires initial adjustments and acclimation to align processes with the system.

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Showing 621-630 out of 854

KM

Kevin M.

03/01/20

4 out of 5

Just a bit of Feedback

I enjoyed my experience with your company and personnel.Although I am not quite sure how to best take advantage of your services, I am satisfied with the help that I've received this past year.

NL

Nantucket Loft Los Gatos

02/28/20

5 out of 5

Working with Bench and my personally…

Working with Bench and my personally assigned bookkeeper has been a godsend. I can access data quickly and efficiently. Wish I had known about Bench when I first started my company 2 years ago.

J

Jenni

02/28/20

5 out of 5

One of the Best Business Decisions I've Made

I moved all my accounting over to Bench for 2019 onward and it's been one of the best business decisions I've made. They've truly gotten to know the ins and outs of my business, what I normally spend money on, what gets categorized as what, and it's made my life so much easier. As a small business owner, I no longer had the time to do this on my own and I'm so grateful to Bench that I've got them on my team.

M

Michelle

02/28/20

5 out of 5

Great customer service and responsive

Great customer service! Very responsive and a genuine desire to help.

M

Madeline

02/28/20

5 out of 5

Not just an accounting service

The team at Bench is so encouraging. On top of actually providing on time and accurate accounting services, having a dedicated person to talk with and help you understand everything is the best part. My accountant, Bennett, is always so encouraging. Owning a small business is hard, outsourcing your accounting is hard, and the team at Bench understands that and has a level of empathy that is so rare in contracted services. If you're looking for great accounting services with a human heart, ...

Read more

J

Jennifer

02/28/20

5 out of 5

My business bookkeeping prior to Bench…

My business bookkeeping prior to Bench was...disorganized, at best. I am so grateful for the work they do every month. Bench taking care of my bookkeeping every month means one less hat I have to wear as a small business owner.

J

John

02/28/20

5 out of 5

Great

Bench is excellent. I love the personal assistance

E

EH

02/28/20

5 out of 5

Great service, highly recommended

Always available, friendly and helpful. Connected in my systems - a real relief!

QJ

Queen J

02/27/20

1 out of 5

Pushy and Annoying Sales Tactics

My low rating is because of Bench's pushy and annoying sales tactics. I submitted a question about their product through their website, and two people called texted and emailed me THROUGHOUT the day. It was annoying and spammy. One of the sales reps scheduled a meeting automatically on my calendar. Then when I finally got on the call, the sales rep kept pushing her agenda instead of listening to my needs and concerns, which was a turn-off. I could clearly tell she was trying to meet her ...

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PR

Paddy Roche

02/26/20

1 out of 5

Waste of $$$. I used bench app in 2019

I used bench app in 2019. I recommend against using them. They are very sloppy and made my accounts look like I made hundreds of thousands in extra revenue. They are also very slow and do not admit their mistakes. Avoid at all costs.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].