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8.7

SpotScore

Bench

Bench Reviews in September 2026: User Ratings, Pros & Cons

DISCONTINUED

Simplify your business bookkeeping with Bench.

4.8

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Bench Reviews & Ratings

4.8

Excellent

Based on 774 ratings & 854 reviews

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Rating Distribution

Excellent

(773)

Very Good

(50)

Good

(10)

Poor

(4)

Terrible

(17)

Spotsaas Editor’s POV

Bench Accounting is best suited for small business owners who can commit to a monthly subscription starting around $150–$400 depending on transaction volume. Before shortlisting, verify that your bank and payment processors are in Bench's integration list—while coverage is broad, some regional or niche payment systems may not sync automatically, requiring manual ...Read more

Bench pros and cons

  • Dedicated bookkeepers offer personalized financial support and handle tasks promptly.

  • Onboarding is straightforward and the interface reduces the complexity of bookkeeping and tax filing for small business owners.

  • Automates transaction categorization and integrates payment accounts for real-time financial visibility.

  • Detailed financial reports and performance data are available for business decision-making.

  • Costs may be a concern for startups or businesses with tight budgets.

  • Some users may feel the service requires initial adjustments and acclimation to align processes with the system.

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Showing 611-620 out of 854

J

Jamison

03/26/20

5 out of 5

Very happy customer here

PROS & CONS What are the best aspects of this product? My accounts are up-to-date and I can access them anytime to see how my business is progressing. What aspects are problematic or could work better? The tallying of transactions may take a while, about three weeks max. What specific problems in your company were solved by this product? Its system for bookkeeping is very simple that I found no difficulties in understanding it. Are you a current user of this product? No

J

Jay

03/19/20

3 out of 5

Review

Average Experience

M

Marquis

03/07/20

5 out of 5

The supreme solution for accounting needs

PROS & CONS What are the best aspects of this product? The first time we used Bench was tax season when the hustle and bustle at the office were at its peak. Imagine our surprise when we accomplished tax submissions with a breeze. It is easy to set up and use. They have a round-the-clock customer support so you can receive help anytime. What aspects are problematic or could work better? I wish they could enhance their services by also offering accounting payroll. This might make ...

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TM

Thomas Munro

03/07/20

5 out of 5

I’m a new Bench user and LOVE it

I’m a new Bench user and I have been blown away at the responsiveness and great customer service from everyone that has helped me so far. They are fast, detailed and easy to work with. If this experience so far is an indicator of how this company operates, I’m sold!

R

Rosice

03/06/20

3 out of 5

Overall the experience has been…Meh

Overall the experience has been average. There are times where you feel as though your books are just sitting and there are times that the work is great. You can tell that an app automatically categorizes things and at times they don't do a good scan of where transactions land. Recently (first quarter of 2020) I feel as though the performance has been poor. They have apologized and said it is due to preparing Tax Packages for other clients but the communication at least to warn us that this ...

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C

Cindy

03/04/20

4 out of 5

Very helpful

Very helpful, interactive and responsive. Would like more educational resources for those of us that don't know accounting and some of the vocabulary.

C

Chase

03/04/20

5 out of 5

Best digital account at a low price point

PROS & CONS What are the best aspects of this product? Bench is very easy to use, very understandable, accessible anytime and has excellent customer service. It can be linked to your bank accounts so you don't have to manually upload them just for sending. What aspects are problematic or could work better? There are zero issues with Bench but it can improve by adding tax accounting services and providing a mobile app through which you can access all its features. What specific ...

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JB

John Boehmer

03/03/20

4 out of 5

Occasionally timing of delivery not…

Occasionally timing of delivery not what expected but overall good.

M

Michael

03/03/20

5 out of 5

Great service

Great service! Amazing solution.

J

Jessica

03/02/20

5 out of 5

I've been using Bench for a couple of…

I've been using Bench for a couple of years now (shout out to Steve Currie) and really love how easy the platform is to navigate! Highly recommend!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].