Bench Reviews in June 2025: User Ratings, Pros & Cons

DISCONTINUED

I think Bench is a great program

I think Bench is a great program. It is so much easier to use QB. It does require your input the same way if you were working with any other bookkeeper. To maximize it, you'll want to thoroughly check your transactions at the beginning and then less as time goes on. The great thing about this program is that you avoid the endless back and forth emailing that normally goes with bookkeeping. You can simply click and easily comment and upload docs. It dramatically reduces your time investment. ...

Surround Yourself....

As a small business I need to surround myself with the right people to be on my team. I now focus on my business knowing that Bench will provide all my accounting and bookkeeping needs without worry.

Great Customer Service Experience

Great Customer Service Experience! Valuable informative on the PPP as a Sole Proprietor. I have always done my own bookkeeping and taxes and finally at a place to invest in this part of my business!

Bench and their dedicated staff took…

Bench and their dedicated staff took the guess work and tedious bookkeeping off of my schedule. Now I spend time reviewing my financials instead of attempting to create them.

My team is awesome

My team is awesome! Always there for my company and updating me every step of the way!

Bench is an excellent bookkeeping…

Bench is an excellent bookkeeping service. We have a good relationship with someone from Bench who takes care of our needs and the technology is very user friendly. Coming from Quickbooks, it has made our bookkeeping much more easier and more pleasant!

Wish I could see a P&L.

Wish I could see a P&L.

I love Bench and recommend it…

I love Bench and recommend it constantly. They tailor the experience to my needs and are always responsive and attentive when I have any questions or concerns and their services go far beyond just the books. They've been incredibly helpful during the pandemic navigating the PPP loan questions I've had and the personal touch to their customer service experience far exceeds any other company I deal with. I feel like we are on a team and they truly listen and take into account my particular ...

Staff was very helpful

Paige was very helpful, timely in communication, knowledgeable and efficient. Highly recommend the staff at Bench. Thank you!

I was a little disappointed

I was a little disappointed. (1) Many of my accounts do not play nice with their automated systems, so I have to do the work myself each month of sending them statements. (2) There have been errors in the accounting that I caught that I would think they would have caught first. Classification errors are normal and that's not what I mean. I mean missing transactions that were on the bank statement, numbers entered wrong, entered twice or mixing up credits with debits. (3) When Ebay changed ...