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8.7

Spot Score

Bench

Bench Reviews in June 2025: User Ratings, Pros & Cons

DISCONTINUED

Simplify your business bookkeeping with Bench.

4.6

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Bench Reviews & Ratings

4.6

Excellent

Based on 828 ratings & 852 reviews

Rating Distribution

Excellent

(771)

Very Good

(50)

Good

(10)

Poor

(4)

Terible

(17)

Expert's Review

Bench Accounting has consistently impressed its users with a streamlined, user-focused approach to bookkeeping and tax services. From the numerous reviews, it’s clear that Bench is a trusted partner for small business owners who value professional, accurate, and efficient financial management. Its proprietary platform integrates seamlessly with bank accounts and ...Read more

Bench pros and cons

  • Provides dedicated and responsive bookkeepers who offer personalized and expert financial support, ensuring tasks are handled promptly and professionally.

  • Seamless onboarding process and user-friendly interface make bookkeeping and tax filing easy for small business owners, saving time and reducing stress.

  • Automates transaction categorization and integrates payment accounts, significantly reducing manual effort and offering real-time financial insights.

  • Enables businesses to access detailed financial reports and performance data, empowering informed decision-making.

  • Costs can be a concern for some small business owners, as it may represent a significant expense for startups or lean budgets.

  • Some users may feel the service requires initial adjustments and acclimation to align processes with the system.

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Showing 451-460 out of 852

A

Andreea

01/25/21

5 out of 5

I love working with bench

I love working with bench! I switched all my bookkeeping over about 6 months ago and I couldn't be happier. Their platform is super easy to use and affordable and customer service is great!

GS

Gagan Sarkaria

01/25/21

5 out of 5

Cannot imagine life without Bench!

I wonder how I survived all these years without Bench. Well, you don’t know what you are missing unless you really see the platform, experience the service and top notch communication from Bench. I started with Bench bookkeeping in the middle of 2020, which soon showed up as a huge blessing. I run multiple businesses and client projects. With the shut downs and at-home learning scenarios due to the COVID-19 pandemic, I needed a reliable firm to take care of the minutiae of bookkeeping for ...

Read more

C

Cherie

01/25/21

5 out of 5

I love my bench team

I love my bench team, they are super-efficient and always there for me. The best business decision as a small business. Friendly, fast, and communication is always great - I know my business is in good hands

K

Kathryn

01/25/21

5 out of 5

Saves time & stress. Bench is the best!

Bench is amazing! They are quick to respond to any questions, complete our books in a timely manner, and we trust them fully to do a great job! They save us SO much time and stress every month!

S

Shivangi

01/25/21

5 out of 5

I am forever grateful to Robert MacLean…

I am forever grateful to Robert MacLean at Bench for being a critical part of our team and helping us to navigate our books. Rob goes over and beyond and has expedited requests when we needed information for loans, and grants during this incredibly challenging year. Bench is an incredible asset to any small business and I am so glad to have the support.

C

Clayton

01/25/21

5 out of 5

very easy and professional to deal with.

very easy and professional to deal with.

J

Juli

01/25/21

5 out of 5

Excellent service.

Excellent service.Fast response.Effective policy.Items are simple to parse and easy to execute.Representatives are courteous and kind.They all deserve raises, promotions, and bonuses.

R

Richard

01/25/21

5 out of 5

Very happy

I'm a two-person non profit that is paying accountants for the first time, and I'm glad I chose Bench. Their system is advanced and easy to use, and the personnel that back it are real, helpful and super friendly (they are Canadian after al). I heartily recommend Bench.

AD

Angela Daniel

01/22/21

1 out of 5

Overpromised and overdelivered and blamed it on my team

PROS & CONS What are the best aspects of this product? I honestly have had such a bad experience I would say nothing was good. What aspects are problematic or could work better? They don't follow up effectively. They need to explain before the money is spent, their process because it is not similar to other accounting firms I have used. What features/services would you like to see in future versions of this product? A checklist of what the company would need before beginning ...

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Z

Zeb

01/21/21

4 out of 5

Great team, thorough systems, easy sync

Great team, thorough systems, easy sync after arduous setup. They're challenged mainly with continuity of staff, and handling less typical transactions or processes.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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