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8.7

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Bench

Bench Reviews in September 2026: User Ratings, Pros & Cons

DISCONTINUED

Simplify your business bookkeeping with Bench.

4.8

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Bench Reviews & Ratings

4.8

Excellent

Based on 774 ratings & 854 reviews

Are you using Bench?

Rating Distribution

Excellent

(773)

Very Good

(50)

Good

(10)

Poor

(4)

Terrible

(17)

Spotsaas Editor’s POV

Bench Accounting is best suited for small business owners who can commit to a monthly subscription starting around $150–$400 depending on transaction volume. Before shortlisting, verify that your bank and payment processors are in Bench's integration list—while coverage is broad, some regional or niche payment systems may not sync automatically, requiring manual ...Read more

Bench pros and cons

  • Dedicated bookkeepers offer personalized financial support and handle tasks promptly.

  • Onboarding is straightforward and the interface reduces the complexity of bookkeeping and tax filing for small business owners.

  • Automates transaction categorization and integrates payment accounts for real-time financial visibility.

  • Detailed financial reports and performance data are available for business decision-making.

  • Costs may be a concern for startups or businesses with tight budgets.

  • Some users may feel the service requires initial adjustments and acclimation to align processes with the system.

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Showing 431-440 out of 854

PL

Pamela L Logalbo

02/16/21

5 out of 5

I am using Bench for my business

I am using Bench for my business bookkeeping and Bench Tax for personal and business taxes. The customer service is incredibly responsive. The user sites are very user friendly. The teams assigned to me are interactive and answers all my questions timely. I highly recommend both!

A

Arnel

02/16/21

2 out of 5

Slow to complete the report

It is already Feb 16, 2021 and the 2020 business year end report is not completed yet.

S

Sarah

02/16/21

5 out of 5

Incredbile Customer Service

I am really impressed with Bench's customer service and how intentional their representatives are. I spoke with Mackenzie twice and each time she was able to provide me with a thorough breakdown of Bench's services and answer questions specific to my business. She listened attentively and tailored her suggestions based on my unique situation, rather than providing me with a generic solution. I would recommend Bench's services to anyone, regardless if their in a start up phase or have a more ...

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D

Darrel

02/10/21

5 out of 5

Great bunch to work with!

Great bunch to work with!

S

Sederek

02/09/21

5 out of 5

We’re having an amazing experience.

We’re having an amazing experience.

J

Jasmin

02/09/21

5 out of 5

Bench has been super attentive to my…

Bench has been super attentive to my small business and understanding with the stress of COVID. I really love the newsletters with resources they offer along with the personalized reps that will call and answer any questions I have about their features.

SB

Sara Bakken

02/09/21

4 out of 5

Bench has been a life saver so far for keeping me organized throughout the year!

Bench has been a life saver so far for my bookkeeping. They are able to keep everything organized & let me know what I am missing. The only complaint I have is I wish they could be more specific in categorizing so it is a easier to pull reports at tax time. My books were a mess so I am grateful for the time the spent working through everything! It has relieved TONS of stress having someone to ask questions to. I am on track now so each month is less work & a much less daunting task when it ...

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M

Michael

02/09/21

5 out of 5

Bench has been a great partner for us

Bench has been a great partner for us. They are there when we need them, and otherwise work in the background quickly and efficiently. They have also been a great resource for the ever-changing PPP regulations.

T

Taylor

02/07/21

5 out of 5

Bench has saved me so much time an…

Bench has saved me so much time an headaches! I run two different businesses and they cover both.

C

Cornelius

02/05/21

5 out of 5

You guys make it very easy.

You guys make it very easy.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].